IBM Instana Observability (contract)
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Comprehensive Monitoring, Needs Simplified UI
What do you like best about the product?
I love how IBM Instana allows for comprehensive tracking across front end, back end, databases, and cloud APIs, all combined in one place. This integration is incredibly valuable to me as it simplifies the process of monitoring and managing different components. I appreciate that Instana helps us in mapping our dashboard, detecting abnormal spikes which is crucial for us in the security field, and spotting unusual service communications. This has been essential in enhancing our ability to identify potential antivirus threats and streamline our processes both during development and in production. The tool has greatly contributed to making our operations smooth and secure by enabling faster identification of the root causes of issues.
What do you dislike about the product?
I find that IBM Instana's architecture could be improved to be more user-friendly. The current interface can be somewhat complex, which makes it take more time for me to understand it. Simplifying the interface would greatly enhance my experience with the product.
What problems is the product solving and how is that benefiting you?
I use IBM Instana for automated discovery and monitoring of servers, making processes smooth and secure by detecting anomalies and mapping dashboards.
Empowering Transaction Insights with a Promising Observability Tool
What do you like best about the product?
We are leveraging this tool to build an observability project aimed at enhancing visibility into declined transactions. Our goal is to identify the underlying causes of these errors and refine the customer-facing messages to facilitate self-resolution and improve the overall user experience.
What do you dislike about the product?
We are currently exploring the tool from both a business and UX perspective, so at this stage, I can’t identify anything I particularly dislike.
What problems is the product solving and how is that benefiting you?
It is helping us reduce the rate of declined transactions by analyzing a wide range of errors and identifying which ones can be resolved directly by customers through an improved user experience.
Instana
What do you like best about the product?
Automated monitoring without manual configuration. Dynamic mapping of dependencies between services. Ready-to-use dashboards.
What do you dislike about the product?
Accurate alerts powered by machine learning. Support for on-premises, hybrid, and cloud environments
What problems is the product solving and how is that benefiting you?
Automated Full Stack Observability: Instana offers real-time monitoring with data updated every second, covering more than 300 technologies and platforms.Agentic and Generative AI: The platform incorporates artificial intelligence to accelerate incident detection, reduce false positives, and optimize application performance before it impacts the end user.Integration with IBM Middleware: It has been expanded to monitor products such as IBM MQ, WebSphere Liberty, IBM DB2, IBM App Connect Enterprise, among others. [www.zavatec.com.ar]Recognitions: In 2025, Instana was awarded the best IT infrastructure product by G2 and received the product of the year award from CRN.
One product to provide needed visibility on AI tools
What do you like best about the product?
Its easy to use and covers needed infrastructure observability for modern day AI components.
What do you dislike about the product?
I am not sure if it can monitor non-IBM infrastructure.
What problems is the product solving and how is that benefiting you?
Monitor AI related infrastructure
Middleware Engineer
What do you like best about the product?
I use instana to monitor openshift containers. I like Monitoring and alerting
What do you dislike about the product?
I am trying to do POC to integrate Instana with end to end call. at present it is not supporting all technologies
What problems is the product solving and how is that benefiting you?
latency issues
Easy to customize
What do you like best about the product?
Clear and easy to understand the configuration tasks
What do you dislike about the product?
CPU usage of the agent is expensive for the servers
What problems is the product solving and how is that benefiting you?
Helps to identify the problems and the root cause of them
Open Source is the Best
What do you like best about the product?
IBM Instana is based on open source software. It is a role model related to that inside of the IBM product portfolio.
What do you dislike about the product?
I do not dislike anything. All is right.
What problems is the product solving and how is that benefiting you?
Monitoring solution
Fast forward
What do you like best about the product?
Simple tool to manage, fast forward that provide excelent experience
What do you dislike about the product?
Nothing to dislike about IBM instana. Is the best observability tool Ive ever seen.
What problems is the product solving and how is that benefiting you?
Instana give me a full observability.
Instana! RealTime Insights Done Right
What do you like best about the product?
What I like best about IBM Instana is how effortless it makes monitoring complex applications. The automatic discovery of services and dependencies saves a ton of setup time, and I don’t have to manually configure dashboards, it just maps everything out for me. The real-time visibility is also a big win; if something goes wrong, I can quickly trace the root cause without digging through endless logs. It feels very modern compared to traditional APM tools, and the UI makes it easy to navigate even when the environment is huge.
What do you dislike about the product?
there’s a lot of data and metrics, and the learning curve is steeper than some lighter monitoring tools. The pricing can also be on the higher side if you’re running it across many services. In some cases, the UI feels a bit busy, and it takes time to tune alerts so they’re meaningful and not just noise.
What problems is the product solving and how is that benefiting you?
IBM Instana helps me quickly identify performance bottlenecks and trace issues across microservices without digging through logs. It saves time during incidents, reduces downtime, and gives clear visibility into how different services interact , which makes troubleshooting and optimization much faster.
I can setup the ibm instana very quick
What do you like best about the product?
Ibm instana setup is quite quick for me when I use this I dnt use that much of manual work to find the services it's easier for me and our sre team also you can also use dashboard in this which also impressed me like it's live of performance I can see all the performance through this
What do you dislike about the product?
Honestly when I first visit the ibm instana I am little bit confused i am trying to figure out things I think it's due to the ui which is little confusing for me and I asked my team mates and all DevOps team we found the price could little bit low for little team like ours we can't afford high price sadly we can also discuss and figure out something like in IBM instana thatsome services takes much time to loading that's annoying for us it's cancelled improved for better performance
What problems is the product solving and how is that benefiting you?
When I introduced to ibm instana I am so eager to know what I can do with this them I setup it for my servers for monitoring them I can setup the alerts in this so I can reduce the downtime with that that's how it's benifit me
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