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Self-Hosted URL Shortener: Website and API

SilverLining.Cloud GmbH

Reviews from AWS customer

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    Purva

Automated URL shortening has boosted message delivery speed and reduced customer errors

  • December 13, 2025
  • Review from a verified AWS customer

What is our primary use case?

My main use case for SilverLining.Cloud URL Shortener is working in a development team as a developer, where we have a product that sends out links and messages.

A quick specific example of how I use SilverLining.Cloud URL Shortener in our product is that we have a particular product where we have a background script in Python.

We use the REST API of SilverLining.Cloud URL Shortener to send our actual URL, get it shortened using the REST API, and further send it out to the customers.

What is most valuable?

The best features that SilverLining.Cloud URL Shortener offers have definitely been the REST API to shorten the URLs. It is also highly scalable.

The REST API and key table features of SilverLining.Cloud URL Shortener help my team in practice, as the scalability is something that stands out. We send out up to hundreds of requests per second and get a low latency response, which is really impressive.

SilverLining.Cloud URL Shortener has positively impacted my organization in that it has definitely reduced the errors and improved customer experience. When we did it manually or tried some other things to shorten the URL, there were manual errors that were happening and users were coming back or not reaching the actual URL.

What needs improvement?

SilverLining.Cloud URL Shortener can be improved by having more out-of-the-box dashboards and BI integrations that would help non-technical stakeholders consume analytics more easily.

Additionally, native SDKs and no-code connectors beyond the generic REST integration could lower the integration effort for a broader audience.

For how long have I used the solution?

I have been using SilverLining.Cloud URL Shortener for around two years.

What do I think about the stability of the solution?

SilverLining.Cloud URL Shortener is stable.

What do I think about the scalability of the solution?

The scalability of SilverLining.Cloud URL Shortener is great.

How are customer service and support?

The customer support for SilverLining.Cloud URL Shortener is good. We have received quick responses from customer support for any blocker issues faced. I would rate the customer support of SilverLining.Cloud URL Shortener a ten.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

Before choosing SilverLining.Cloud URL Shortener, I evaluated other options such as Bitly.

How was the initial setup?

My experience with pricing, setup cost, and licensing for SilverLining.Cloud URL Shortener is that the setup cost is mostly the engineering time. The core model is pay-per-use, which is affordable for a company.

Overall, it is great.

What other advice do I have?

My advice to others looking into using SilverLining.Cloud URL Shortener is that I would recommend going for it. It is really helpful whenever we need to reduce the length of a URL.

Additionally, the integration and scalability that SilverLining.Cloud URL Shortener provides is great.

I found this interview to be good, but the interview time is a bit longer, and it would be great if it were shortened down. I would rate this review an eight.

Which deployment model are you using for this solution?

Private Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)

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