I mainly use QuickBase as an ERP and MRP system. Although in my current role at Elcon, we do not use QuickBase, previously when we used it, I created purchase orders and managed inventory receipt of goods into inventory. In my previous roles, I also used QuickBase to manage MES, manufacturing execution systems.
Quickbase Platform
QuickbaseExternal reviews
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Custom workflows have unified data and now create seamless collaboration across operations
What is our primary use case?
What is most valuable?
The best features QuickBase offers are its high customizability, ease of generating reports, and strong analytics. Many different modules in MES can be customized, such as including a quality module for data collection and disposition of goods, allowing us to set up workflows, roles, and responsibilities, approval and review within the same system. QuickBase is a very comprehensive system from that standpoint.
Because it captures data in the same system, generating reports is very seamless, and creating reports at both the user level and management level is very easy. There are various different charts you can set up, making it very feature-rich. QuickBase has positively impacted my organization by creating a very seamless collaboration across different functional groups or stakeholders and acting as a single source of truth since all the data was in a single repository. This ensured everybody was looking at the same data, and whatever analytics were being generated led to good efficiency and a strong collaborative platform.
What needs improvement?
There were only a few users who knew how to create the different modules or integrate them, so I think an easy-to-understand training program would help in more adoption of QuickBase.
For how long have I used the solution?
I have been using QuickBase for about twelve to fifteen years.
What do I think about the stability of the solution?
QuickBase is very stable.
What do I think about the scalability of the solution?
QuickBase's scalability is impressive; it is easily scalable from a few users to a few hundred or a few thousand users. I think it is a great tool and is very module-based.
How are customer service and support?
I did not have to use customer support because we had internal experts for QuickBase, and I always resorted to them for assistance.
How would you rate customer service and support?
Negative
Which solution did I use previously and why did I switch?
How was the initial setup?
I was not involved with the pricing, setup cost, or licensing; I inherited this platform.
What about the implementation team?
We had internal experts for QuickBase.
What was our ROI?
I have seen a return on investment from using QuickBase in terms of time saved, but I did not keep track of any specific metrics.
Which other solutions did I evaluate?
What other advice do I have?
I advise others looking into using QuickBase to make sure they have internal experts who are aware of QuickBase's capabilities and features because it can be overwhelming. I would rate this product an eight out of ten.
Single Platform for Centralized Info and Custom Workflows
What do you like best about the product?
Quickbase gave us a single platform to house information in one location. It also gave us the ability to build workflows around how we actually operate.
What do you dislike about the product?
Building pipelines and workflows can be very complex.
What problems is the product solving and how is that benefiting you?
We relied heavily on email to track RFIs and deliverables prior to Quickbase. Quickbase gave us a tool that allowed us to build workflows and reports to manage RFIs and deliverables efficiently and effectively.
Workflow automation has transformed our operations and delivers significant time savings
What is our primary use case?
Our organization uses QuickBase for project management, production, fieldwork tracking, training, training tracking, travel tracking, and more. The platform allows us to standardize workflows across the company and eliminate spreadsheets, emails, and phone calls, which increases production. It has allowed us to automate many workflows that were previously very manual and time-consuming.
We have created a ticketing system, surveys, workflow tools, reporting services, and much more using QuickBase. I love that the versatility of the product allows us to be more creative with our solutions. By taking some of this work out of Excel spreadsheets, it has given us greater visibility into data, and we continue finding new use cases for it.
We have even used QuickBase for disaster recovery when hurricanes hit and our work is needed in those areas. We are able to build an app in a day or two so that there is one centralized system that everyone has access to in order to record important information that can be accessed anywhere and reported on later.
What is most valuable?
The best part is that QuickBase is easy and quick to set up. The best features QuickBase offers are ease of use and development. QuickBase development, training, and certification are offered through QB University. Communication is excellent, and I am always kept up to date on all the latest things. QuickBase seems to really care how each company is doing and performs routine check-ins.
It has been very easy for new users to use QuickBase. The user interface is very easy to customize and navigate through, making the learning curve smooth. Everything falls into place, making it very quick to develop new applications.
QuickBase is capable of handling complex and powerful workflows. The new dashboard feature is exciting as it provides pipelines and role-based customization.
QuickBase has positively impacted my organization. The ROI is huge; our company saved over 3.8 million in one year alone based on developments that year in QuickBase that saved time for many teams. Also, less user error is noted. Implementing automations and standardized workflow has led to less user error than maintaining spreadsheets or Smartsheets.
What needs improvement?
The table size limits are small for really large apps. While I agree that there needs to be a cap on the size, it would be nice to adjust it up when needed.
Also, the cost can be a bit prohibitive, especially for small organizations to be able to use this tool.
For how long have I used the solution?
I have been using QuickBase for the past five to six years.
How was the initial setup?
It is easy to get started with QuickBase as it is very easy to use.
What was our ROI?
QuickBase has positively impacted my organization. The ROI is huge; our company saved over 3.8 million in one year alone based on developments that year in QuickBase that saved time for many teams.
What other advice do I have?
My advice to others looking into using QuickBase is that it is excellent at automating workflows that require less manual work and boosts the productivity of our team. We always recommend our peers to use it to save time and effort behind processes that can be automated using QuickBase. I rate this product a 9 out of 10.
Which deployment model are you using for this solution?
Hybrid Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Custom workflows have streamlined internal requests and improved tracking for my team
What is our primary use case?
My main use case for QuickBase is building apps to meet individualized business need solutions.
A specific example of an app I built with QuickBase is a workflow process to enhance an internal ticketing system to ensure that internal requests got routed to the correct area.
That workflow process changed things for my team by enhancing the process that was previously handled straight through email, making it more efficient and allowing for trending and tracking.
What is most valuable?
The best features QuickBase offers are custom app building and reporting.
The flexibility and customization of custom app building and reporting stand out to me most.
QuickBase has positively impacted my organization by improving workflows through automation. I have noticed time saved, fewer errors, and other improvements as specific outcomes or metrics.
What needs improvement?
I do not have any recommendations for improving QuickBase at this time.
For how long have I used the solution?
I have been using QuickBase for about three years.
What do I think about the stability of the solution?
QuickBase is stable.
What do I think about the scalability of the solution?
QuickBase is fairly scalable, but it also depends on the number of licenses that are purchased.
How are customer service and support?
I did not have any need for customer support with QuickBase.
How would you rate customer service and support?
Which solution did I use previously and why did I switch?
I did not previously use a different solution before QuickBase.
How was the initial setup?
I am not sure how QuickBase is deployed in my organization.
What about the implementation team?
My company does not have a business relationship with QuickBase other than being a customer.
What was our ROI?
I have seen a return on investment with QuickBase, with both time saved and an increase in productivity.
What's my experience with pricing, setup cost, and licensing?
I did not have any involvement with pricing, setup cost, or licensing.
Which other solutions did I evaluate?
I did not evaluate other options before choosing QuickBase.
What other advice do I have?
My advice to others looking into using QuickBase is to make sure that there is a thorough requirements gathering process. I would rate this review a 9.
Automation has transformed project and inventory workflows and improves revenue forecasting
What is our primary use case?
I have been using QuickBase for the past five years.
My main use case for QuickBase is for project management, including project progress, compilation, completion, billing management, and inventory management for a few years. QuickBase is very good in inventory management. It is easy to use with a simple dashboard. It easily helps us in managing labor and material projects differently. It is easy to synchronize with our other software. QuickBase's drag-and-drop interface is simple and intuitive. QuickBase's pre-built templates play a pivotal role in creating custom applications easily. Ease of customization is another added advantage. The ability to manage the entire application life cycle with QuickBase has become seamless.
A specific example of how I use QuickBase for project management or inventory management is that QuickBase has been very helpful, as it helps in automating processes and decreasing manual entry. The project can easily be tracked, and we can easily save on time, labor, and cost. It is also a good tool that we use for task creation and assigning tasks to individuals along with due or target dates. It also helps us in revenue forecasting, as it provides good reporting features and integrations.
It is very simple to enter data with QuickBase.
How has it helped my organization?
QuickBase has positively impacted my organization by resolving our purchase order and inventory management issues. It helps us in revenue management, forecasting revenue, and making data-driven decisions easily. It is time-saving and also a cost-saving product.
Through automations, QuickBase has helped us to automate time-consuming and tedious tasks. We have been able to save at least 60 to 70% of our time compared to our previous tool. We have also seen faster project completion and delivery to our customers. Our productivity has increased by 80%. It is also very cost-effective, where automation does all the labor, and no labor cost is required.
What is most valuable?
The best features QuickBase offers include being a no-code software, meaning it is very easy to use even for new users. It also provides life cycle management, workflow management, and dashboards.
The dashboards and workflow management help my team significantly, as they have a drag-and-drop interface and prebuilt templates, which play a pivotal role in creating custom applications. Those features also help provide the ability to manage the entire application life cycle with QuickBase easily.
Integration has been very seamless with our overall IT stack. The user interface is very user-friendly and intuitive, which makes it very easy to use, together with the no-code aspect. Any kind of personnel can use this tool easily.
What needs improvement?
QuickBase can be improved, as some high-level integration can be tricky to develop without advanced understanding of the APIs and other functions. The price of QuickBase is a bit higher compared to its competitors. The customization is also a bit difficult.
User training is very seamless. The customer support is very highly proactive and dedicated 24/7. I have no issues with that.
For how long have I used the solution?
I have been using QuickBase for the past five years.
What do I think about the stability of the solution?
QuickBase is very stable.
What do I think about the scalability of the solution?
We are able to execute a couple of projects at a go, and QuickBase handles everything. We are also able to create and assign tasks effectively. We are able to save time, especially because of the automation of tasks that are time-wasting or time-consuming and very tiresome. QuickBase is a very scalable tool.
How are customer service and support?
The customer support of QuickBase is very proactive and responsive 24/7.
How would you rate customer service and support?
Which solution did I use previously and why did I switch?
I previously used a different solution, specifically Smartsheet and Salesforce CMS.
I switched from Smartsheet and Salesforce CMS to QuickBase because QuickBase is an excellent tool for various scenarios. I have used it for several business cases, such as needing a platform for our marketing department to manage various campaigns and projects. I also use this product for keeping track of inventory, customizing reports and forms, and avoiding stock and overstock situations. For customer service departments, this product is ideal for managing client information, tracking interactions, and handling support tickets. QuickBase is very appropriate and much more appropriate compared to Smartsheet.
How was the initial setup?
The setup was straightforward and easy, especially because of the intuitive and user-friendly interface and the help from customer support.
What was our ROI?
I have seen a return on investment, as I have seen a reduction in duplication of information and workflows, and unification of siloed systems. QuickBase provides my company with the ability to execute work consistently and timely. It helps us to save time through automation. It helps us to create tasks and assign them easily.
What's my experience with pricing, setup cost, and licensing?
My experience with pricing, setup cost, and licensing is that the price is a bit expensive, especially when comparing QuickBase with its competitors. The price should be lowered a bit, especially for small organizations working on a tight budget, to afford it or be able to use this tool.
Which other solutions did I evaluate?
Before choosing QuickBase, I evaluated Asana.
What other advice do I have?
My advice to others looking into using QuickBase is that it is an excellent tool that helps to improve efficiency for several processes, especially due to its automation capabilities, while reducing human errors and saving time and cost through the automation of tedious and time-consuming tasks. It provides fast access to customer information, which has increased client satisfaction, especially for our support department. QuickBase is a highly recommendable tool.
Integrating multiple tools into QuickBase has really reduced our technology cost by 25%, which has been great. I would rate this product a 9.
Which deployment model are you using for this solution?
Hybrid Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Great collaboration tool for Data Sources
What do you like best about the product?
Its ability to allow me to take many sources of data that I record and track during the week and merge them all together to allow me to create useful reports for my team.
What do you dislike about the product?
It does take time and some training to create or edit forms for employees to enter data.
What problems is the product solving and how is that benefiting you?
Quickbase is allowing me to use it as a single source to input multiple data channels to bring them all to one source and allow accurate reporting.
Quickbase: Easy, Flexible App Building Without Deep Technical Skills
What do you like best about the product?
I like that Quickbase makes it incredibly easy to build and customize applications without needing deep technical skills. It stands out for its high degree of customization, flexibility, and overall ease of use, which help teams tailor workflows, manage data smoothly, and create solutions quickly.
What do you dislike about the product?
Quickbase can feel confusing at times, especially with complex navigation and third‑party tools, and some users find the UI dated or unintuitive. Advanced integrations can also be tricky without deeper technical knowledge, and pricing can become high as usage scales.
What problems is the product solving and how is that benefiting you?
Quickbase helps solve operational inefficiencies by centralizing data, automating workflows, and letting teams build custom apps without heavy IT involvement. This reduces manual work, improves visibility across projects, and streamlines processes so teams can collaborate and move faster.
Centralizes Tools, But Needs Better Interface
What do you like best about the product?
I like Quickbase because it has all of my sources and tools in one spot. I also find the in-depth information and collaboration with other colleagues particularly useful.
What do you dislike about the product?
I think Quickbase is a little cluttered. Maybe using centralized planning tools could work.
What problems is the product solving and how is that benefiting you?
I use Quickbase to have all my sources and tools in one spot and for in-depth information and collaboration with colleagues.
Quickbase, an excellent system for boosting and improving your virtual processes and workflows.
What do you like best about the product?
As a user of Quickbase's digital features and resources, I am very satisfied because it has allowed me to improve the technical quality of all my business processes and workflows, facilitating the digital management of all my virtual operations.
I can also say that Quickbase stands out for its technical process automation features, reducing the execution of manual tasks and improving the commercial results of your entire business.
I can also say that Quickbase stands out for its technical process automation features, reducing the execution of manual tasks and improving the commercial results of your entire business.
What do you dislike about the product?
I think Quickbase is a solid system that offers remarkable and advanced technical performance and I am satisfied with all of its digital features.
What problems is the product solving and how is that benefiting you?
Thanks to the use of Quickbase's digital features, I have managed to improve the final quality of all my work processes, automating manual tasks and processes and facilitating the customization of all the technical operations of my business.
Eliminate technical problems and errors from your digital processes with Quickbase features.
What do you like best about the product?
I like using Quickbase's digital features and resources because they allow me to reduce and eliminate technical errors and problems in all my digital operations, improving the results of all my business's technical processes.
I can also say that Quickbase stands out for its digital features that optimize your processes and workflows, modernizing your entire digital structure in an advanced and professional way.
I can also say that Quickbase stands out for its digital features that optimize your processes and workflows, modernizing your entire digital structure in an advanced and professional way.
What do you dislike about the product?
I have nothing bad to say about Quickbase's digital features and tools, my experience has been professional and advanced and I can recommend using all of its virtual features.
What problems is the product solving and how is that benefiting you?
I have obtained many benefits and technical advantages from using Quickbase's digital features and resources, eliminating and reducing technical errors in each of my digital operations, modernizing my work processes and automating tasks and workflows.
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