I used QuickBase when I was a contractor at Tropicana Brands Group in 2023, and I used it for a couple of months because we were using it to build out an intake form for when people needed requests around procurement, specifically in the technology space. We used QuickBase to document the IT TBG procurement processes and worked with the business team to identify gaps, and then we implemented an automated workflow using QuickBase just for the TBG procurement processes.
Quickbase Platform
QuickbaseExternal reviews
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Quickbase Centralizes Our Data and Streamlines Operations
What do you like best about the product?
Quickbase has been a good fit for us because it allows us to track and manage a lot of different types of data in one place. We started using it in 2021, and it’s been helpful for keeping everything digital, especially after the pandemic when we moved away from paper records. I like that it’s flexible and customizable, so we can adapt it to our needs. For example, we’ve been able to use it for tracking attendance, inventory, and even gift cards by scanning barcodes. It’s also nice that it works well across different teams and departments, which is important for us since we have a lot of moving parts.
What do you dislike about the product?
Before Quickbase, we had to rely on paper records for everything, which was time-consuming and inefficient. Even after moving to digital records, we were still printing forms for signatures and then scanning them back into the system, which felt like a waste of time and resources. With Quickbase, we’ve been able to keep all our enrollment and intake forms digital, which saves us a lot of extra work and paper.
Another challenge was tracking attendance and services. Right now, teachers manually mark attendance on weekly sheets, and we don’t have a way to track when clients enter or leave the building. Quickbase has helped us start exploring solutions for these issues, like using barcodes or QR codes to track check-ins and check-outs. It’s also helped us manage inventory, like tracking the distribution of diapers or gift cards.
Overall, Quickbase has made it easier to centralize our data and streamline processes. It’s not perfect, and there are still things we’re working on, like making sure new features are user-friendly for everyone, but it’s been a solid tool for organizing and managing our operations.
Another challenge was tracking attendance and services. Right now, teachers manually mark attendance on weekly sheets, and we don’t have a way to track when clients enter or leave the building. Quickbase has helped us start exploring solutions for these issues, like using barcodes or QR codes to track check-ins and check-outs. It’s also helped us manage inventory, like tracking the distribution of diapers or gift cards.
Overall, Quickbase has made it easier to centralize our data and streamline processes. It’s not perfect, and there are still things we’re working on, like making sure new features are user-friendly for everyone, but it’s been a solid tool for organizing and managing our operations.
What problems is the product solving and how is that benefiting you?
Centralize our data and streamline processes
Enhanced Workflow with Seamless Customization
What do you like best about the product?
I like how customizable Quickbase is to meet my company's needs and how easy it is to do it. I don't have to call and wait for customer service to reach back out, I can just do it myself. The amount of setup time and implementation time was clearly communicated and was met by the Quickbase team. They also encouraged and helped onboard employees throughout the whole process. Quickbase has made life a lot easier by streamlining the ordering and approval processes through our 300 farms and 100 Orderers and Approvers. It has cut down multiple hours of our Accounting team trying to track down approvals. We are now importing scheduling using AI and preset customized templates, which means our HR team no longer has to manually make schedules.
What do you dislike about the product?
I find controlling what users are allowed to request to see challenging. I would prefer if we could lock down a certain section so they wouldn't even know they can request to use it.
What problems is the product solving and how is that benefiting you?
Quickbase streamlines our ordering and approval processes across 300 farms, reducing hours for the Accounting team, and simplifies our scheduling by integrating old spreadsheets with AI-imported templates, saving our HR team more time.
Super User-Friendly for Building Complex Apps and Workflows Fast
What do you like best about the product?
It’s super user-friendly, and it lets me create complex applications and workflows in no time.
What do you dislike about the product?
When it comes to handling large amounts of data, it lacks efficiency.
What problems is the product solving and how is that benefiting you?
I work with Quickbase for several clients, and it has helped us implement complex solutions quickly and with ease. I’ve been able to introduce new business processes in less than a week and get the business running smoothly.
So Intuitive and Easy to Use Right Out of the Box
What do you like best about the product?
It's so intuitive! So many programs are very complicated, but this one was easy to use right out of the box.
What do you dislike about the product?
A small point, but the Edit All Projects Below feature is the feature that's very useful for me. I think it should be the default.
What problems is the product solving and how is that benefiting you?
I run an e-newsletter business. I have to keep track of articles, authors, topics, editors, publication dates, status. I love the way Quickbase makes it so easy to add a field for each of these and sort them in so many ways. I really needed that and Quickbase makes it easy.
Seamless Setup and Flexibility with Quickbase
What do you like best about the product?
What I like most about Quickbase is the simplicity of it, from both the developer and the user standpoint. I like the flexibility of the system, and it's extremely easy to solve complex problems with Quickbase. I also like how fluid the system and platform are—there's never been anything that we wanted to do or solve in Quickbase that we couldn't figure out a way to do. The initial setup of Quickbase was seamless for our team.
What do you dislike about the product?
The only thing I can think of that could be improved for Quickbase is modernizing the user interface. Other companies similar to Quickbase are heavily involved in using artificial intelligence. Quickbase is using artificial intelligence in a lot of areas throughout the platform, but they might be a bit behind in terms of AI, however this could also be a good thing.
What problems is the product solving and how is that benefiting you?
I use Quickbase to improve workflows. It helps us manage inventory and financial compliance amongst many other processes. It also helps us by eliminating complications for more efficient operations.
Centralized procurement requests have replaced ad hoc emails and now improve workflow visibility
What is our primary use case?
What is most valuable?
Creating an automated workflow via QuickBase provided a centralized space where we could pull data on requests instead of using email threads or chats, and we were also able to capture all of the details in one space, which was helpful. Moving away from ad hoc collection or intake for the procurement requests and moving towards one centralized flow was a significant improvement.
I enjoyed using QuickBase because it is a low-code platform, which means you do not have to be a developer to build out a process. It is really user-friendly to build out all of the questions and how they appear and the options, so I appreciated the ease of using the tool.
In my opinion, the best features QuickBase offers are very detailed ways in which you can create your own process flow form. I remember being very specific in the types of fields or widgets that you were putting on the form and how you wanted them to appear, accepting different types of values. Being able to take in all types of data was appreciated for creating POs, as there are multiple different types of data points you want to collect to be able to produce a form or PO.
I liked being able to do an iterative process of improving the form. Being that it was customizable and highly detailed and allowing you to take in different types of data points, we were able to improve it over iterations and have it full and ready for the team to use.
What needs improvement?
I do not know if QuickBase has these capabilities because I only participated in building out the flow, the form, and the process flow, but it would be helpful, as someone who would manage the form and the process flow, to build out charts or live dashboards or something similar so people can get information right there of how many requests are submitted and how many are pending to be approved.
Giving something a perfect 10 does not leave any room for improvement, so nine was perfect. I think that the team could always improve by building the intake form and process and defining the process flow within the intake form as the first step. I think that we could probably utilize QuickBase in other ways, which is more of a team improvement.
For how long have I used the solution?
I have been working in project management for about seven years.
What do I think about the stability of the solution?
In my experience, QuickBase was able to hold all of the requests that came in. TBG is not that large of a company right now, so it worked for them.
What do I think about the scalability of the solution?
The implementation resulted in fewer errors and faster intake. Sometimes we would have had to follow up and make sure we had the right information before creating a PO, or someone would just go in and fill in what they know, and they become accountable for getting that information in instead of us following up and trying to get all the details.
I would say fewer employees are needed in the larger process of it, so the ability to add on is valuable. Other employees that are still there are probably able to do things that are more valuable with their time.
How are customer service and support?
I did not need to engage with customer support, so I have no comments there.
How would you rate customer service and support?
Which solution did I use previously and why did I switch?
There was not really a solution before; it was ad hoc via email threads and chats to get things submitted.
How was the initial setup?
I was not a part of that conversation. I was basically someone who was a subject matter expert who understood the procurement process at TBG, and so they included me in building out the flow since I understood it well. I participated in building it out and also testing QuickBase and being a part of that.
Which other solutions did I evaluate?
I am not aware of any alternate solutions.
What other advice do I have?
If you are trying to automate a workflow, capture a workflow, and have a centralized space for data, I think QuickBase is a great option. I really enjoyed using it, and it was a good experience for me. I would rate this review 9 out of 10.
Effortless, Rapid Development with Quickbase
What do you like best about the product?
I am a developer and have been using Quickbase for more than 20 years, developing hundreds of apps. Quickbase excels at handling complex applications, workflows, and permissions. The development platform is amazingly fast, allowing me to create an amazing amount of deliverables for my clients in just an hour or two. It's great that I can deliver tremendous functionality at a very low cost and there's almost always a way to meet client requests, no matter how convoluted or particular they may be. I really appreciate the AI tools that help get a starter app running in about five minutes by describing what it needs to do, getting you 3/4 of the way there quickly. I would rate Quickbase a 10 out of 10, and even higher if possible.
What do you dislike about the product?
Quickbase mobile has improved quite a bit but could use a bit more improvement still.
What problems is the product solving and how is that benefiting you?
Quickbase excels at creating complex applications with intricate workflows and permissions. It's a fast development platform, enabling rapid delivery of functional solutions at a low cost. It eliminates data chaos, consolidating information with backup and multi-user capabilities, unlike scattered and uncontrolled spreadsheets with Excel.
Custom workflows have unified data and now create seamless collaboration across operations
What is our primary use case?
I mainly use QuickBase as an ERP and MRP system. Although in my current role, we do not use QuickBase, previously when we used it, I created purchase orders and managed inventory receipt of goods into inventory. In my previous roles, I also used QuickBase to manage MES, manufacturing execution systems.
What is most valuable?
The best features QuickBase offers are its high customizability, ease of generating reports, and strong analytics. Many different modules in MES can be customized, such as including a quality module for data collection and disposition of goods, allowing us to set up workflows, roles, and responsibilities, approval and review within the same system. QuickBase is a very comprehensive system from that standpoint.
Because it captures data in the same system, generating reports is very seamless, and creating reports at both the user level and management level is very easy. There are various different charts you can set up, making it very feature-rich. QuickBase has positively impacted my organization by creating a very seamless collaboration across different functional groups or stakeholders and acting as a single source of truth since all the data was in a single repository. This ensured everybody was looking at the same data, and whatever analytics were being generated led to good efficiency and a strong collaborative platform.
What needs improvement?
There were only a few users who knew how to create the different modules or integrate them, so I think an easy-to-understand training program would help in more adoption of QuickBase.
For how long have I used the solution?
I have been using QuickBase for about twelve to fifteen years.
What do I think about the stability of the solution?
QuickBase is very stable.
What do I think about the scalability of the solution?
QuickBase's scalability is impressive; it is easily scalable from a few users to a few hundred or a few thousand users. I think it is a great tool and is very module-based.
How are customer service and support?
I did not have to use customer support because we had internal experts for QuickBase, and I always resorted to them for assistance.
How would you rate customer service and support?
Negative
Which solution did I use previously and why did I switch?
How was the initial setup?
I was not involved with the pricing, setup cost, or licensing; I inherited this platform.
What about the implementation team?
We had internal experts for QuickBase.
What was our ROI?
I have seen a return on investment from using QuickBase in terms of time saved, but I did not keep track of any specific metrics.
Which other solutions did I evaluate?
What other advice do I have?
I advise others looking into using QuickBase to make sure they have internal experts who are aware of QuickBase's capabilities and features because it can be overwhelming. I would rate this product an eight out of ten.
Single Platform for Centralized Info and Custom Workflows
What do you like best about the product?
Quickbase gave us a single platform to house information in one location. It also gave us the ability to build workflows around how we actually operate.
What do you dislike about the product?
Building pipelines and workflows can be very complex.
What problems is the product solving and how is that benefiting you?
We relied heavily on email to track RFIs and deliverables prior to Quickbase. Quickbase gave us a tool that allowed us to build workflows and reports to manage RFIs and deliverables efficiently and effectively.
Workflow automation has transformed our operations and delivers significant time savings
What is our primary use case?
Our organization uses QuickBase for project management, production, fieldwork tracking, training, training tracking, travel tracking, and more. The platform allows us to standardize workflows across the company and eliminate spreadsheets, emails, and phone calls, which increases production. It has allowed us to automate many workflows that were previously very manual and time-consuming.
We have created a ticketing system, surveys, workflow tools, reporting services, and much more using QuickBase. I love that the versatility of the product allows us to be more creative with our solutions. By taking some of this work out of Excel spreadsheets, it has given us greater visibility into data, and we continue finding new use cases for it.
We have even used QuickBase for disaster recovery when hurricanes hit and our work is needed in those areas. We are able to build an app in a day or two so that there is one centralized system that everyone has access to in order to record important information that can be accessed anywhere and reported on later.
What is most valuable?
The best part is that QuickBase is easy and quick to set up. The best features QuickBase offers are ease of use and development. QuickBase development, training, and certification are offered through QB University. Communication is excellent, and I am always kept up to date on all the latest things. QuickBase seems to really care how each company is doing and performs routine check-ins.
It has been very easy for new users to use QuickBase. The user interface is very easy to customize and navigate through, making the learning curve smooth. Everything falls into place, making it very quick to develop new applications.
QuickBase is capable of handling complex and powerful workflows. The new dashboard feature is exciting as it provides pipelines and role-based customization.
QuickBase has positively impacted my organization. The ROI is huge; our company saved over 3.8 million in one year alone based on developments that year in QuickBase that saved time for many teams. Also, less user error is noted. Implementing automations and standardized workflow has led to less user error than maintaining spreadsheets or Smartsheets.
What needs improvement?
The table size limits are small for really large apps. While I agree that there needs to be a cap on the size, it would be nice to adjust it up when needed.
Also, the cost can be a bit prohibitive, especially for small organizations to be able to use this tool.
For how long have I used the solution?
I have been using QuickBase for the past five to six years.
How was the initial setup?
It is easy to get started with QuickBase as it is very easy to use.
What was our ROI?
QuickBase has positively impacted my organization. The ROI is huge; our company saved over 3.8 million in one year alone based on developments that year in QuickBase that saved time for many teams.
What other advice do I have?
My advice to others looking into using QuickBase is that it is excellent at automating workflows that require less manual work and boosts the productivity of our team. We always recommend our peers to use it to save time and effort behind processes that can be automated using QuickBase. I rate this product a 9 out of 10.
Which deployment model are you using for this solution?
Hybrid Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
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