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Reviews from AWS customer

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586 reviews
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External reviews are not included in the AWS star rating for the product.


    Mani P.

Helpful Software for Daily Operations

  • September 11, 2025
  • Review provided by G2

What do you like best about the product?
It makes it simple to organise work, track parts, and manage service requests.
Also, I can see everything in one dashboard.
What do you dislike about the product?
The system can be heavy at times.
And some menus are hard to find until you get used to it.
What problems is the product solving and how is that benefiting you?
So before, jobs details were scattered, but now I see all data is stored in one place, which saves my time and also can avoid any mistakes.


    Mahi P.

Useful system for managing assets and daily operations

  • September 10, 2025
  • Review provided by G2

What do you like best about the product?
It keeps all asset records organised and makes it easier to assign jobs to the right team. The mobile option is also helpful when not at the desk.
What do you dislike about the product?
The interface looks old fashioned, and sometimes too many clicks are needed to complete simple tasks.
What problems is the product solving and how is that benefiting you?
Before, we had trouble tracking work progress and equipment history. Now, Maximo gives a clear record of maintenance, which saves time and avoids mistakes.


    Vedant B.

Easy to Use and Reliable

  • September 10, 2025
  • Review provided by G2

What do you like best about the product?
It makes asset and maintenance management very simple. I like how everything is in one place, from work orders to inventory.
What do you dislike about the product?
Sometimes it feels slow and takes time to load, and new users may find it a little confusing at first.
What problems is the product solving and how is that benefiting you?
It helps track all assets, plan preventive maintenance and reduce downtime.
It is benefiting me as it saves my time and helps me keep things organized.


    MANINI P.

Great for managing assets

  • September 08, 2025
  • Review provided by G2

What do you like best about the product?
I like that everything is in one place: asset tracking, maintenance scheduling, and monitoring. I also like the mobile app, since it makes easier.
What do you dislike about the product?
The main downside is that it’s not very easy to learn at first. Setting up and customising it can take a lot of time and usually needs outside help or training.
What problems is the product solving and how is that benefiting you?
It helps manage assets and maintenance in one system instead of using different tools. It solves the problem of unplanned downtime by giving alerts and insights before equipment fails. For me, this means smoother operations, and better planning for maintenance tasks.


    Information Technology and Services

Good.

  • September 07, 2025
  • Review provided by G2

What do you like best about the product?
Easy to access and apply. I've used it for multiple applications and it worked really well. fine.
What do you dislike about the product?
Could improve some AI feature on autofilling and make it easier to access the applications.
What problems is the product solving and how is that benefiting you?
-


    Viet N.

IBM Maximo Developer | IBM Maximo International Program Manager

  • July 03, 2025
  • Review provided by G2

What do you like best about the product?
IBM Maximo Application Suite (MAS) is a powerhouse for organizations managing complex assets, infrastructure, and facilities. It’s not just a software suite—it’s a strategic tool for optimizing performance, reducing costs, and extending asset life.
With MAS I have more opportunities to explore and expand many potentials in fields that I think will be very interesting.
What do you dislike about the product?
Complex Setup with RHO and require heave hardware on premise.
What problems is the product solving and how is that benefiting you?
IBM Maximo Application Suite (MAS) is designed to tackle some of the most persistent and costly challenges in asset-intensive industries.
- Unplanned Downtime
- Compliance and Safety Risks
- Manual Workflows and Paper-Based Processes


    Helio R.

Maximo and MAS: Strong Foundations for Smarter Asset Management

  • May 20, 2025
  • Review provided by G2

What do you like best about the product?
What I like best about IBM Maximo Application Suite is how it brings everything together into a unified, modern platform. The integration of AI, mobile, and scheduling tools within the same environment really enhances operational efficiency. It’s built for scale, and when configured well, it can transform how maintenance and asset management are delivered.
What do you dislike about the product?
What I dislike about IBM Maximo Application Suite is that some parts still feel overly complex or not fully intuitive -especially during initial setup or when enabling newer features. The reliance on technical skills for configuration can be a barrier, and documentation doesn’t always keep pace with the product’s evolution.
What problems is the product solving and how is that benefiting you?
IBM Maximo Application Suite is helping us manage a vast portfolio of assets and maintenance operations in a more structured, efficient, and data-driven way. It brings visibility and control across our workflows, improves compliance tracking, and supports mobile working. This leads to faster response times, better decision-making, and reduced operational risk—especially critical in regulated environments.


    Muhammad Ovais K.

Review for Business IBM Maximo Application Suite

  • May 20, 2025
  • Review provided by G2

What do you like best about the product?
The Maximo Application Suite helps my company in optimizing asset utlization, reduces downtime, and somehow it extends assets life.
Maintenance cost is greatly reduced for our organization r, as we get real-time data on our systems performance and identifying potential issues before any major breakdown or Outage.
What do you dislike about the product?
It took time to get expertise, and the system and integration is bit complex and lengthy, which I assume can be make simpler for the use of a professional or startup person.
What problems is the product solving and how is that benefiting you?
Pro-Active Maintenance: It supports organizations identify or predict equipment failures before they happen., and with the help of AI prediction is somehow identified. one window or unified interface can view faults, clearance and reliability tests.


    Ramaprakash G.

Useful but complex

  • May 19, 2025
  • Review provided by G2

What do you like best about the product?
Single pane as glass or unified experience
What do you dislike about the product?
Learning curve can be high, especially for certain features.
What problems is the product solving and how is that benefiting you?
Great for ISO 55000 alignment.


    Telecommunications

Review of Maximo application

  • May 19, 2025
  • Review provided by G2

What do you like best about the product?
Ticketing functionality is upto the mark.
What do you dislike about the product?
GUI is very rigid. Needs to be upgraded.
What problems is the product solving and how is that benefiting you?
It helps as CMDB and for overall ticketing functionality. It is also used for overall asset management.