Great company with a great product!
What do you like best about the product?
FireHydrant teams listens to feedback and makes lots of improvements to their products via feature requests. Their customer support responds quite quickly.
What do you dislike about the product?
Sometimes you need to use workarounds to make certain integrations work.
What problems is the product solving and how is that benefiting you?
When an issue arises, being able to have everyone on the same tool, following the same process in a standardized way. Having integrations with Zoom and Slack and the ability to kick off an incident very quickly to investigate allows us to focus on mitigation.
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