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A critical SAAS Management Tool for every business
What do you like best about the product?
Productiv is a single source of truth/database for software platforms. This is critical for any business to maintain visibility over spend, usage, renewals, etc. Without a central "source of truth", platforms get lost in the shuffle of IT (management), finance (spend), and the end-users.
What do you dislike about the product?
Due to the large number of software platforms, there are different levels of integration and visibility for various platforms.
What problems is the product solving and how is that benefiting you?
Global visibility into all platforms.
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All-In-One Productivity Powerhouse
What do you like best about the product?
Productiv is most helpful in providing a comprehensive view and control over our SaaS applications. It offers valuable insights into application usage, spending, and compliance in a centralized platform.
What do you dislike about the product?
Productiv is a comprehensive platform with a wide range of features, which can make it overwhelming for new users. It may take some time to familiarize yourself with the interface and fully utilize its capabilities. Actionable recommendation may need to interpreted on your own as it mayu not be looking at the data the same way you or your org is.
What problems is the product solving and how is that benefiting you?
Visibility into spending and collaboration between IT, Finance, and Procurement.
Great experience the Productiv Team
What do you like best about the product?
I love the support that they give in handling any issue that pops up. We've met with their Dev Team to help work on things.
What do you dislike about the product?
Nothing comes to mind about things that I dislike with Productiv.
What problems is the product solving and how is that benefiting you?
Productiv is helping us with license reclamation, contract renewals, and
Efficient license management and workflow automation
What do you like best about the product?
What I like best about Productiv is the no-code workflow automation. This feature streamlines our processes, significantly reducing manual effort and minimizing errors. With just a few clicks, I can automate routine tasks, freeing up valuable time for more strategic activities. We've enhanced contract renewal notifications along more proactive timelines, and the automatic creation of a collaborative Slack channel between the app owner and sourcing manager has been game changing.
What do you dislike about the product?
Productiv could improve by enhancing the way it handles contracts shared across different business units.
What problems is the product solving and how is that benefiting you?
Productiv is solving a visibility issue by compiling usage data from Okta, spend data from NetSuite, and contract data into one comprehensive platform. This helps us get a clear view of the current state of each application and informs our long-term strategy planning for our tech stack. Additionally, Productiv's renewal notifications and workflows enable us to proactively manage contract renewals, preventing them from sneaking up on us.
incredible experience and, from now on, essential for the business.
What do you like best about the product?
What I like most about Productiv is the flexibility in the way the information is displayed. The information, before the implementation of Productiv, was there. but it was not fully integrated as it is now. I definitely consider, in my role as FinOps Manager, my main work tool.
What do you dislike about the product?
I don't feel that it is something that I "dislike" but as a possibility for improvement, it would be very good if there was a way to estimate future expenses. For example, plan a company's annual budget for all SaaS in the portfolio. The information is there, however I must resort to an external form to be able to transpose it.
What problems is the product solving and how is that benefiting you?
several. But to summarize, we have all the information from our portfolio together in one place, not only "trusting" the budget holder's forecast, but validating the information with current contracts, with real expenses, with assigned licenses, etc.
Glad we made the switch to Productiv
What do you like best about the product?
Productiv allows you to capture so many different pieces of information. It has helped me capture spend, renewal dates, business owner contacts, etc. I feel confident in the information Productiv captures through the different connectors. i.e. NetSuite/expense connectors. Our account manager is in constant contact with us making sure we have everything we need. Support is quick to respond.
What do you dislike about the product?
The reporting isn't very intuitive and a bit overwhelming.
What problems is the product solving and how is that benefiting you?
It has helped us identify shadow IT, stay on top of renewal dates and auto renewals, allows us to track the spend per tool, whether the tool has a contract or not.
Great insights for SaaS spending
What do you like best about the product?
Productiv is very user friendly and easy to use. We were able to connect it to all of our systems very quickly, and it immediately gave us actionable data. We run all of our renewals out of Productiv using the contracts feature, and it ensures we don't miss any renewals, or stumble into an auto-renewal. Our CSM is also great to work with, and ensures that we get connected to the right people to solve any problem.
What do you dislike about the product?
The only bad thing I have to say about Productiv is that their customer support can be slow to respond since I think they off-shore them and they are not available during US business hours. When I have an issue that requires an urgent response, I tend to go straight to our CSM rather than utilizing support.
What problems is the product solving and how is that benefiting you?
Productiv gives us full visibility into all of our SaaS spending, and how well utilized our investments in SaaS are. It helps us better track all of our SaaS contracts, and gives company-wide visibility for savings opportunities.
Impactful SaaS management made easy!
What do you like best about the product?
There are tons of connectors available to help your team get impactful insights into your SaaS stack, and the data is presented beautifully. If you need to make data-driven decisions and want to easily present your findings to leadership, this is the tool for you!
What do you dislike about the product?
This isn't a dislike, but I'd hope Productiv gains more feature parody when integrating with Google Workspace as your IDP vs the way more expensive Okta.
What problems is the product solving and how is that benefiting you?
We implemented Productiv 6 months ago, and in this time it has become the source of truth for all things SaaS! Functional owners, spend, contracts and contract renewal dates, are all being tracked in Productiv. Additionally, AppCenter provides a central location for all app requests and ELM helps us to run reports and take action on quarterly user access audits. We also rely on our CSM and the Producctiv team for benchmarking data prior to entering renewal discussions with vendors.
Procurement
What do you like best about the product?
Nice to have spend data in one place and all apps under one dashboard
What do you dislike about the product?
Contracts being uploaded correctly, constantly have to chase the contracts team
What problems is the product solving and how is that benefiting you?
Keeping all apps under one platform and avoiding tracking via a spreadsheet
Productiv is essential to SaaS management and contract tracking
What do you like best about the product?
As a procurement leader in the tech industry, Productiv gives my team a full view on the SaaS contract meta data that's essential to proper management and preparation for negotiation of contracts. Productiv's support and Customer Success team is exceptional because they are responsive to feedback on product improvement.
What do you dislike about the product?
Productiv can be overwhelming given the amount of data in the tool. The learning curve is a bit high when we onboard our new team members and after using it for two years, I still do not feel confident in how to use the tool for more in depth analysis (much due to my limited time to practice).
What problems is the product solving and how is that benefiting you?
Productiv is a central location to review the applciations in use at our company and which of these applications are duplicative in our tech stack. We most often use Productiv to manage our SaaS contract metadata to help our team organize our renewal strategies. Productiv has been a key component to our report on shadow IT to alert our leadership what percentage of applications are non compliant to our processes. We also use AppCenter to manage our app requests accross the company. This is most effective to present the approved tech stack for our employees based on the teams that they support.
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