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VP Infra & Ops - Business Technology
What do you like best about the product?
Customer support, UI/UX , integrations.
What do you dislike about the product?
Nothing so far, Productiv continues to improve and always asking for feedback to improve their product.
What problems is the product solving and how is that benefiting you?
License recovery, renewals, utilization reporting.
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Deeper insights into SaaS spend, compliance and usage
What do you like best about the product?
Customer Success, Deeper insights from usage data
What do you dislike about the product?
The interface can be more intuitive. Some features are hidden deeper in some pages.
What problems is the product solving and how is that benefiting you?
SaaS sprawl, Spend management, License fees comparison, Departmental spend
All in one
What do you like best about the product?
The most helpful is being able to view the past 12-month spend of our SaaS products and the total contract annual spend.
Security and compliance also helps us to make sure that we are able to utilize SAML / SSO Protocols and softwares being compliant in GDPR, CCPA, and more.
Security and compliance also helps us to make sure that we are able to utilize SAML / SSO Protocols and softwares being compliant in GDPR, CCPA, and more.
What do you dislike about the product?
Not much of a dislike, but more of hopefully seeing Productiv connect to major accounting softwares such as CCH - Wolters Kluwer products.
What problems is the product solving and how is that benefiting you?
Managing our SaaS vendors in a data bank, seeing an overview on who the application owner and vendor contact is.
Another major benefit is being able to have Productiv help you along the way with any needs or concerns that you may have to assist with your current problems.
Productiv tries to understand your vision to the fullest and asks "Did we get there?," and if so, h"ow do we keep the momentum going?"
Another major benefit is being able to have Productiv help you along the way with any needs or concerns that you may have to assist with your current problems.
Productiv tries to understand your vision to the fullest and asks "Did we get there?," and if so, h"ow do we keep the momentum going?"
Productiv
What do you like best about the product?
Ability to see/watch/analyze usage and licensing information on our SaaS platforms and applications
What do you dislike about the product?
not much, I'm impressed with the interface and data we receive from Productiv
What problems is the product solving and how is that benefiting you?
We can see when a SaaS application we are paying is not being utilized compared to the number of licenses we purchased. When we renew an application or platform, we are armed with the vital data points for the negotiation
Details and Customer Service
What do you like best about the product?
The most helpul aspects of Productiv is our representative Lauren that is always there to walk us through questions and empower us to find insights easier. The website is very user friendly and allows us to find pertinent details to make business decisions that ultimately affect our bottom line.
What do you dislike about the product?
I love everything about the product. I have no concerns or suggestions on how to make it better.
What problems is the product solving and how is that benefiting you?
As of right now we are focusing on deprovision licenses for the software we are spending a lot of money on. This is helping with our savings push for renewals of contracts.
Recommendations to others considering the product:
n/a
Fantastic SaaS Management Tool
What do you like best about the product?
Productiv has given my enterprise the ability to track our license utilization for our SaaS tools. It is becoming our central location on SaaS information on usage, contracts, past spend, and upcoming renewals. Not all of our SaaS has user licensing entitlements, but the tool allows us to track our contractual and renewal type information.
Great:
- License utilization - Contracted Entitlements vs Provisioned vs Active
- Recommendation on rightsizing based on usage
- Simple charts on usage over time
- Deprovisioning recommendations based on business rules
- Aggregation of spend in Coupa and contractual commitments
- Uses SSO to measure logins if direct connections are not available yet
- Renewal calendar/reminders
- CSM partners with us on solving our enterprise needs
Great:
- License utilization - Contracted Entitlements vs Provisioned vs Active
- Recommendation on rightsizing based on usage
- Simple charts on usage over time
- Deprovisioning recommendations based on business rules
- Aggregation of spend in Coupa and contractual commitments
- Uses SSO to measure logins if direct connections are not available yet
- Renewal calendar/reminders
- CSM partners with us on solving our enterprise needs
What do you dislike about the product?
For those SaaS tools that are more consumption-based, such as AWS for computing services, it's limited in helping our enterprise make rightsizing decisions. Not all SaaS tools we use have direct connections to Productiv yet.
What problems is the product solving and how is that benefiting you?
Our enterprise is starting to mature our vendor management from a SaaS application perspective. The short terms goals are cost reduction and rightsizing with the usage data available. The centralization of data for usage, contracts, renewals, and spend will help reduce the administrative burden during business reviews and renewals.
One benefit realized is a cost of avoidance of nearly ~$1M in over usage. The data showed how we were overprovisioned and needed to remove users to be back in compliance with our entitlement.
We've started using the usage data on making decisions on rightsizing usage.
One benefit realized is a cost of avoidance of nearly ~$1M in over usage. The data showed how we were overprovisioned and needed to remove users to be back in compliance with our entitlement.
We've started using the usage data on making decisions on rightsizing usage.
Productiv greatly enhanced visibility into our Shadow IT
What do you like best about the product?
Productiv offers a complete system to gain visibility into our Shadow IT from various data sources: SSO, contracts/MSAs, spending software. It greatly enhances our ability to take data-driven SaaS decisions, resulting in more savings, fewer data leak risks, and a fully comprehensive employee lifecycle.
What do you dislike about the product?
Edit: The Productiv team followed up about this issue, and we discovered it was a fine tune needed from our end, not theirs! So I'm changing the rate to 5/5!
Productiv still misses discovering some Saas, which means at times manually checking spreadsheets and spend statements to find unknown software. Also, any possible automation requires third-party systems (like Okta).
Productiv still misses discovering some Saas, which means at times manually checking spreadsheets and spend statements to find unknown software. Also, any possible automation requires third-party systems (like Okta).
What problems is the product solving and how is that benefiting you?
We got 95% rid of spreadsheets for employee lifecycle, both from the SaaS Operations and HR sides. We are actively using Productiv for onboarding and off-boarding, as well as negotiating contracts (we love the notifications for auto-renew deadlines). We also started to explore the tags for better organization of our subprocessors, birthright systems and systems in the process of decommissioning, as well as actively using the "Contacts" section to keep a tab of software owners!
A product that provides 360 degree visibility of SaaS applications
What do you like best about the product?
Visibility of license usage grouped by team, availability of application spend and calendar view of contract renewals are vital features to call out. With the easy-to-use integrations, we hit the ground running in days. The data empowered IT to have meaningful conversations with business team application owners. It also enabled us to move from multiple spreadsheets to a single source of truth for SaaS applications in use. The ability to define application contacts enabled collective ownership between IT, Security, Procurement, Finance, Legal and Functional owners. Discovered app feature helps to identify all applications in use, even if they are by a select few, leading to app consolidation and better collaboration.
What do you dislike about the product?
So far, we have only had one hiccup, the ability to have custom attributes for each application, which is also being addressed in the upcoming release.
The only other callout is, SaaS application management requires a reasonable amount of time, considering the number of SaaS applications in use and the constant change in the SaaS apps trialed by users.
The only other callout is, SaaS application management requires a reasonable amount of time, considering the number of SaaS applications in use and the constant change in the SaaS apps trialed by users.
What problems is the product solving and how is that benefiting you?
We have got immediate visibility of application license usage and engagement data for apps with engagement connectors. Via integrations and uploads, we can view spend and contract information for these apps. With details on SSO protocols detected vs. enabled, we can derive a roadmap for Okta rollout.
Recommendations to others considering the product:
Ensure enough time is allocated for this, considering SaaS application management requires a reasonable amount of time, considering the number of SaaS applications in use and the constant change in the SaaS apps trialed by users.
Gave actionable insights practically on day one!
What do you like best about the product?
The people we've worked with (Lauren, Avis, Aditya, Brock) have been wonderfully professional and attentive. Our questions get answered and responses are always timely.
Productiv is an easy-to-use tool, with a clean UI.
Productiv is an easy-to-use tool, with a clean UI.
What do you dislike about the product?
I would love to see more "engagement connectors" based on the apps we use. It would be great if we could utilize Productiv down the road for On-Prem software management as well!
What problems is the product solving and how is that benefiting you?
Productiv provides data that typically takes lots of time to compile if we have visibility into it at all.
It has already proven to create helpful data charts for leadership, and the "recommendations" for license reclamations prove to be very beneficial.
It has already proven to create helpful data charts for leadership, and the "recommendations" for license reclamations prove to be very beneficial.
Excellent insight for SaaS spending and usage
What do you like best about the product?
With a relatively low level of effort Productiv can almost instantly give you insight into your current SaaS spend.
What do you dislike about the product?
If you’re a particularly security company conscious company you’ll find that some of the application connectors mine a lot of data this isn’t really “used” by Productiv to gain insights.
What problems is the product solving and how is that benefiting you?
Tracking SaaS spend and utilization. It also helps expose shadow IT purchases.
Recommendations to others considering the product:
Great solution if you have several SaaS products and question utilization across all of your provisioned licenses.
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