Honeybadger
HoneybadgerReviews from AWS customer
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Super Clean, Simple Interface with Great Insights
What do you like best about the product?
It's simple interface and the Insights feature.
What do you dislike about the product?
The UX can be refreshed, but as a counterpoint, it's super clean and simple.
What problems is the product solving and how is that benefiting you?
Observability at any scale.
Best level of customer care I've ever received
What do you like best about the product?
Quite possibly the best customer care I've ever received. I reached out to them to ask if they supported a certain feature (dashboards for Active Job in Rails). I got a reply within a few hours from the co-founder who added the feature for me, and guided me how to use it.
What do you dislike about the product?
Whenever I search for Honeybadger, I get images of actual honeybadgers. Actually... that's a good thing, but this field is required, so there you go.
What problems is the product solving and how is that benefiting you?
Uptime monitoring, performance monitoring.
If only all saas companies were as awesome as Honeybadger
What do you like best about the product?
The thing does what its supposed to do, quickly/reliably. The team operates with quality and craft and is very responsive. This is run by owners, not optimizers grinding every last penny out
What do you dislike about the product?
There are no downsides to report. All positive
What problems is the product solving and how is that benefiting you?
We use honeybadger to do basic monitoring and most importantly production exception logging/coalescing and resolution.
Exceptional Support and Seamless Error Reporting
What do you like best about the product?
There are many products/services in the error reporting space that all do similar things. The thing that sets Honeybadger apart is the support. The product generally "just works" but whenever you need support, they are super responsive and want to help solve the issue.
What do you dislike about the product?
There really aren't any. Between checkins, monitoring and error reporting it has everything you'd want to use in a SaaS application
What problems is the product solving and how is that benefiting you?
We primarily use it for execption monitoring and the "checkins" functionality to ensure things are working as we expect them to. It allows us to offer a proactive level of service to our customers using our SaaS.
Does the job well, and the dev team is *incredibly* responsive
What do you like best about the product?
The business value that Honeybadger provides is fairly simple: it aggregates error reports and collects additional context about those errors in an easy-to-consume web interface. It provides tools for unobtrusive integration with codebases, and features to manage the complexity of a firehose of automated error reports (merging duplicate errors, searching for specific occurrences within a particular fault, linking to Github issues etc. ). It does all of this well, without getting in the way.
The *best* thing about honeybadger, however, is their team. On at least 3 separate occasions, I've contacted their support with an issue that seems fairly specific to my own workflow (mostly hoping for advice), and within a day or two they've deployed a change to the product to better support those needs (or fix an edge case bug that I happened to trip over). I've never felt more valued as a customer in my professional life, and each time it's ended up saving me a huge amount of time in the long run. Even if another error aggregator offered more features, I'd still choose honeybadger for that reason alone. They're in it to help, and that shows up in their actions.
o7 Honeybadger team!
The *best* thing about honeybadger, however, is their team. On at least 3 separate occasions, I've contacted their support with an issue that seems fairly specific to my own workflow (mostly hoping for advice), and within a day or two they've deployed a change to the product to better support those needs (or fix an edge case bug that I happened to trip over). I've never felt more valued as a customer in my professional life, and each time it's ended up saving me a huge amount of time in the long run. Even if another error aggregator offered more features, I'd still choose honeybadger for that reason alone. They're in it to help, and that shows up in their actions.
o7 Honeybadger team!
What do you dislike about the product?
The one complaint I have about Honeybadger is that the way they group error reports can result in a lot of duplicate reports for parts of a code base under frequent change. It's largely based on the file name and line number of the first stack frame in the stack trace, so any time a change pushes a line of code up or down in it's source file, any existing errors from that line of code will show up as a new issue in Honeybadger. There are ways to solve this, with custom 'fingerprinting' logic for errors, to be implemented in your codebase with the SDK provided, and there are tools for merging duplicate reports, but it's the one thing I'd consider as a trade-off for the all the benefits that Honeybadger provides
What problems is the product solving and how is that benefiting you?
Aggregating and organizing error reports from our production applications
Honeybadger helps me be so reactive that I look proactive
What do you like best about the product?
I have used Honeybadger in every product I've launched, and every business I've been a part of. I love how easy it is to configure and start using, and how their product tiers allow me to get started easily and scale as I go. Most of all, I love how Honeybadger instantly alerts me via Email & Slack whenever a customer encounters a problem in my product. This gives me all the details I need about what happened and who had a problem, so I can quickly resolve it and let them know - all before they file a support ticket!
What do you dislike about the product?
Using Honeybadger successfully does mean you have to pay attention to it. The best tools are the ones you actually use. Over time, you need to ensure that you're tracking the errors you want, and resolving issues that aren't problems any more, so you can be sure to have a clean view of what's currently happening.
What problems is the product solving and how is that benefiting you?
Honeybadger gives me real-time insight into the issues and exceptions that are happening in all my software environments - from development through live production usage.
It allows me to see the details of what went wrong and which users encountered problems.
This enables me to quickly resolve issues, rapidly iterate on features, and provide a better experience for customers.
It allows me to see the details of what went wrong and which users encountered problems.
This enables me to quickly resolve issues, rapidly iterate on features, and provide a better experience for customers.
Developer's Beat Friend help in Error Monitoring and Management
What do you like best about the product?
I intigreated Pycharm with Honeybadger and it provide me fexbility on work like.
Honeybadger show real time error notifications with comprehensive error reports and makingeasier to diagnose the problems and fix it.
it's detailed error report and easy to understand to anyone
and one last thing which i like most excellent customer support and thorough documentation.
Honeybadger show real time error notifications with comprehensive error reports and makingeasier to diagnose the problems and fix it.
it's detailed error report and easy to understand to anyone
and one last thing which i like most excellent customer support and thorough documentation.
What do you dislike about the product?
I think Honeybadger cost is too much for small project and Teams or solo developers also language limitation and API Service is not provide
some time.
Limited integrations it must be intergate with Git
some time.
Limited integrations it must be intergate with Git
What problems is the product solving and how is that benefiting you?
Real time error notifications and provide information about but easy to understand
One stop for monitoring literally everything
What do you like best about the product?
The interface is too user friendly and i can monitor defects and progress at a single place
What do you dislike about the product?
Sometimes the site crashes might be due to the server issue also gets stuck sometimes
What problems is the product solving and how is that benefiting you?
Using honeybadger makes the defect monitoring very easy and we can update the status fro defects by which the progress can be tracked easily
Review of Honeybadger
What do you like best about the product?
Super fast to start using, easy setup. Gives very detailed logs and high value information.
What do you dislike about the product?
I would improved UI a bit, but no flaw in functionality UI-wise
What problems is the product solving and how is that benefiting you?
Gives you information about bugs that are not trackable with tradiotional means.
Review for Honeybadger
What do you like best about the product?
We can track errors & we can trust on this software for finding the errors.
What do you dislike about the product?
Limited languate & It does not have an API available
What problems is the product solving and how is that benefiting you?
Errors finding
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