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Jira

Atlassian

Reviews from AWS customer

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External reviews

7,248 reviews
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External reviews are not included in the AWS star rating for the product.


    James C.

Jira project management tool review

  • February 21, 2026
  • Review provided by G2

What do you like best about the product?
It is an amazing project management tool with easy to use features that increases productivity and helps organise tasks better. It is helping us manage multiple projects across teams in much better way
What do you dislike about the product?
The platform can be a bit complex for non technical users and it doesn’t have an easy to use mobile application as well. The pricing is also too much for small companies
What problems is the product solving and how is that benefiting you?
It is really helpful to assign individual tasks and manage its progress. It makes it easier to manage tasks and project across different clients. The dashboard makes it really helpful to understand the current progress of work and projects


    Anthony B.

Jira Makes Project Tracking and Kanban Workflows Straightforward

  • February 20, 2026
  • Review provided by G2

What do you like best about the product?
Jira is a very good platform for project management. It offers a clear dashboard for tracking project status, along with Kanban boards that make task allocation and day-to-day workflow management straightforward.
What do you dislike about the product?
There can be too many options to select which can give a bad user experience
What problems is the product solving and how is that benefiting you?
Project management and streamlining.


    Andrei R.

Easy Ticket Tracking and Faster Connections with IT and Dev

  • February 20, 2026
  • Review provided by G2

What do you like best about the product?
It helps me track tickets easily and makes it quicker to connect with both IT and Dev.
What do you dislike about the product?
It would be better if I could see live responses, or at least see when someone is already replying to my ticket.
What problems is the product solving and how is that benefiting you?
The ticket generation feature makes it easier to track tasks and keep the workload balanced across the team.


    Jade C.

Jira Review

  • February 20, 2026
  • Review provided by G2

What do you like best about the product?
It is amazing tool to manage multiple projects and assign indivisible tasks to people and team. Easy to track progress of tasks which increases the productivity. The to do list is really helpful as well
What do you dislike about the product?
The pricing is to much for basic features and can be decreased also the platform doesn’t have easy to use mobile application
What problems is the product solving and how is that benefiting you?
It is solving issues related to project management and task management. It has made it really easy to manage multiple projects in one place and assign different tasks to people


    Sambit N.

All-in-One Sprint Tracking with Easy tools Integration

  • February 19, 2026
  • Review provided by G2

What do you like best about the product?
In Jira, we can add all the tasks, stories, and epics for a sprint, manage everything in one place, and track progress easily. We can also integrate Jira with other tools such as Slack, so whenever there’s an update, the assignee gets a notification and can stay on top of changes.
What do you dislike about the product?
There are some complicated UI components when I’m assigned and want to move a task to another space, so this area needs improvement.
What problems is the product solving and how is that benefiting you?
As a project manager, I can track all tasks and sprints in a single place, so I don’t need to worry about managing different files. It reduces the time and effort for developers, testers, and managers, and helps keep costs down.


    Accounting

Thoughtfully Designed Collaboration with Clear, Flexible Views

  • February 19, 2026
  • Review provided by G2

What do you like best about the product?
Clarity, flexibility(views, easy to create/move/link, copy), the options to tailor it according to one's needs and the fact it was thoughtfully designed for collaboration
What do you dislike about the product?
would love to see attaching files by simply dragging them.
What problems is the product solving and how is that benefiting you?
Project management with cross-teams collaboration, multiple dependent and related tasks. Would be significantly more time consuming and confusing without Jira.


    Althaf P.

Jira Makes Work Tracking and Progress Visibility Effortless

  • February 19, 2026
  • Review provided by G2

What do you like best about the product?
What I like most about Jira is how easy it makes it to track work in one place. I can quickly see who’s working on what, what’s still pending, and what’s already completed, without having to chase people for updates. The Scrum and Kanban boards make it straightforward to visualize progress at a glance, and the workflow customization is especially helpful when you need the tool to match how your team actually works.
What do you dislike about the product?
What I dislike about Jira is that it can feel overwhelming at times, especially for new users. It offers a lot of features and configuration options, which can make it seem complicated to set up at first and sometimes harder to navigate.
What problems is the product solving and how is that benefiting you?
Jira helps solve the problem of scattered communication and unclear task ownership. Instead of tracking work through emails or chat messages, everything is centralized in one system with clear statuses and accountability.

This benefits me by giving better visibility into project progress, helping prioritize tasks, and reducing confusion about deadlines or responsibilities. It makes collaboration more structured and efficient.


    kolli p.

Useful for everything in the world

  • February 19, 2026
  • Review provided by G2

What do you like best about the product?
Tracking of activities, like Todo, inprogress, qa, done, review, backlog, reports
What do you dislike about the product?
Nothing specific negative about the jira
What problems is the product solving and how is that benefiting you?
Tracking and reports


    Piyush P.

Jira as a Central Hub, Feature Rich, Agile Friendly, and Easy to Use

  • February 19, 2026
  • Review provided by G2

What do you like best about the product?
What i like best about jira is its ease of use once you get familiar with the interface. The ease of implementation within a team environment is impressive, especially for agile workflows. It offers a wide number of features like sprint planning, backlog management, reporting dashboards and customisable workflows. I also appreciate the ease of integration with other tools such as version control system and communication platforms. The frequency of use in my daily work is high because it becomes the central hub for tracking tasks and progress. Additionally their customer support and documentation are helpful when setting up complex workflows or troubleshooting issues.
What do you dislike about the product?
One downside is that it can feel overwhelming at first especially for new users. The interface has many configuration options which sometimes make navigation confusing. Also advanced customisation may require admin knowledge and performance can occasionally slow down when handling large projects.
What problems is the product solving and how is that benefiting you?
Jira solves the problem of disorganised project tracking and poor visibility into task progress. Before using it, it was difficult to know who was responsible for what and what the current status of tasks was. Now everything is centralised, transparent and trackable. This improves accountability, team collaboration and overall productivity, helping projects get completed on time.


    Manufacturing

Real-Time Project Tracking with Powerful Reporting and Analytics

  • February 19, 2026
  • Review provided by G2

What do you like best about the product?
Real-time tracking on progress of projects. Great reporting and analytics tools
What do you dislike about the product?
Took a while to learn how to use. Not intially intuitive, but once learned how it works, it became much easier.
What problems is the product solving and how is that benefiting you?
I was able to create a source for my interntal customers to create project requests and then rank and priortize the project and communicate timelines and status back to the requestor.