What do you like best about the product?

The ticket creation process in Jira is simple and efficient
The tool is easy to implement and use.
Customer support for Jira is fast and efficient.
Daily used for 8-9hr.
Jira has many features that make work easier and more efficient.
Jira integrates easily, making workflows more efficient.

What do you dislike about the product?

Everything about jira is good to use. I don't have any dislikes.

What problems is the product solving and how is that benefiting you?

Easily creating tickets within 1-2 minute.

What do you like best about the product?

It is an amazing project management tool helping organise stories, work and multiple projects all in one place. The option to organise different sections of projects and assign to different managers and track them in one simple dashboard is amazing. It is easy to use and saves a lot of time

What do you dislike about the product?

The platform is a bit complex for new users and non technical team members, it could have a simple mode for general users. The pricing can be more competitive for small teams

What problems is the product solving and how is that benefiting you?

It is solving the issue of managing multiple client projects and tracking their progress in real time. It helps us keep a track of progress, updates and deadlines to meet the expectations and check output of different teams

What do you like best about the product?

I like that Jira is easy to use and helps us clearly keep track of reported tickets. It acts like our vision board, ensuring every single ticket or request gets written down and organized by priority. I also found the initial setup of Jira quite easy.

What do you dislike about the product?

NA

What problems is the product solving and how is that benefiting you?

Jira helps us track issues and log the time for deployments. It's like our vision board, ensuring every request is prioritized and logged.

What do you like best about the product?

Powerful and flexible issue & task tracking

Customizable workflows for different teams

Strong support for Agile, Scrum, and Kanban

Excellent reporting and dashboards

Easy integration with Confluence, GitHub, and CI/CD tools

Scales well for both small and large teams

Latest Jira AI (Ask Rovo) makes work much faster

Natural-language search helps find tasks without using filters or JQL

AI summaries of task comments save time and improve clarity

What do you dislike about the product?

It can feel overwhelming at first, especially for new users

The interface sometimes feels cluttered with too many options on screen

For small teams or simple projects, Jira can feel a bit heavy

Setting things up correctly takes time and experience

Performance can occasionally slow down on very large projects

Some useful features and AI capabilities are available only on higher-priced plans

What problems is the product solving and how is that benefiting you?

Jira solves problems of task tracking, unclear priorities, and poor visibilty. it benifits us bt providing clear workflows, real-time progress tracking, better planning, and faster issue resoultion. its improves productivity and teamwork

What do you like best about the product?

What I like best about Jira is how well it centralizes work and keeps everything organized and visible. It makes tracking tasks, bugs, and progress easy, while allowing teams to collaborate clearly through comments, workflows, and status updates. The flexibility to customize boards, workflows, and reports also helps teams adapt Jira to their specific processes without losing structure.

What do you dislike about the product?

What I dislike about Jira is that it can feel overwhelming at times, especially for new users. The interface and number of configuration options can make simple tasks take longer than necessary, and too many fields or workflows can add unnecessary complexity if the tool isn’t well managed. It can also feel slower or cluttered in large projects with many tickets.

What problems is the product solving and how is that benefiting you?

Jira solves the problem of scattered work and lack of visibility by centralizing tasks, bugs, and requests in one place. This benefits me by making priorities, ownership, and progress clear, improving collaboration across teams, and helping ensure issues are tracked, followed up on, and resolved on time.

What do you like best about the product?

I like the level of visibility and control that Jira provides. It gives me real-time visibility and structural control, which helps the team prioritize effectiveness and deliver work predictably and transparently. The initial setup of Jira was smooth, which is always a relief.

What do you dislike about the product?

Jira feels complex for beginners; reduced usability and performance may be slow.

What problems is the product solving and how is that benefiting you?

I use Jira for project management. It solves work visibility and coordination issues. I like the real-time visibility and structural control it provides, helping my team prioritize effectiveness and deliver work predictably and transparently.

What do you like best about the product?

I like Jira's flexibility and visibility. The ability to customize workflows, dashboards, and issue types makes it easy to adapt to different team needs, while real-time tracking and reporting keep everyone aligned on progress and priorities. Jira's flexibility allows teams to tailor workflows and issue tracking to their specific processes, which makes it easy to use across different projects and teams. The visibility it provides through dashboards and reports helps everyone quickly understand progress, ownership, and blockers, reducing confusion and improving overall efficiency.

What do you dislike about the product?

While Jira is very powerful, its expensive customization can also make it feel complex at times. There's a learning curve for new users, and simpler tasks may require more configuration than expected. Additionally, managing workflows and permissions can become time-consuming as projects scale.

What problems is the product solving and how is that benefiting you?

I use Jira for managing and tracking work across projects. It solves fragmented work tracking by centralizing tasks, bugs, and priorities, improving visibility and alignment. It aids in sprint planning and reduces manual follow-ups with clear workflows.

What do you like best about the product?

I find Jira to be a powerful and reliable tool for managing projects and tracking issues across our team. It is especially effective for agile workflows, including in planning, backlog grooming, and tracking. The customization options for workflows and fields are beneficial. I appreciate the strong support for agility and the detailed reporting and dashboards for tracking process and progress. Additionally, I like the seamless integration with tools like Bitbucket, Slack, and the conference alerts.

What do you dislike about the product?

The main thing is the user interface can feel overwhelming for new users, and it can be improved. Also, the initial setup and configuration require some time, as well as some extra cost. Performance can also slow down with very large projects and instances.

What problems is the product solving and how is that benefiting you?

Jira effectively manages projects and tracks issues for our team, especially with agile workflows. It supports sprint planning, backlog grooming, and has strong integration with Bitbucket, Slack, and Confluence. It also provides detailed reporting and dashboards for tracking progress.

What do you like best about the product?

What I like most about Jira is how it brings clarity to work that usually feels messy. When many people are working on the same project, things can easily get confusing, but Jira keeps everything organized in one place. You know what needs to be done, who is working on it, and what is already completed. Another great thing is how flexible Jira is. You can use it for software tasks. bug tracking, or even non-technical work like planning, operations, or support tickets. It doesn't force one fixed way of working, which makes it easy to adjust based on how the team prefers to operate. I also like the visibility Jira provides. Even without asking anyone, I can quickly see project progress, blockers, and deadlines. This saves a lot of back-and-forth communication and makes planning much smoother. Over time, this transparency builds trust within the team.

What do you dislike about the product?

One thing I dislike about Jira is that it can feel overwhelming at the beginning. There are many options, settings, and features, and for a new user it takes some time to understand where everything is. Without proper setup, the tool can feel heavier than needed. Another downside is that Jira can become cluttered if tasks are not managed properly; too many fields, comments, or workflows can make simple tasks feel complicated. This usually happens when teams overcustomize instead of keeping things simple. Also, for smaller teams or simple projects, Jira may feel like more than what is required. It works best when there is clear discipline in how tasks are created and updated. Otherwise, it can turn into extra instead of saving time.

What problems is the product solving and how is that benefiting you?

Jira solves the problem of unstructured work and lack of visibility. in many teams, tasks are shared through chats, emails, or meetings, and things get forgotten or delayed. Jira creates a single source of truth where all work lives, so nothing slips through the cracks. It also solves the issue of poor accountability. With Jira, every task has an owner, a status, and a timeline. This makes responsibilities clear and reduces confusion about who is doing what. As a result, work moves forward more consistently. For me the biggest benefit is better planning and less stress. I don't need to remember everything in my head or constantly follow up with people. Jira shows progress clearly and helps me focus on the most important task first. Over time, this leads to smoother execution, better collaboration, and more predictable results. Jira helps reduce miscommunication between team members. Instead of a long chat thread or unclear emails, everything related to a task is written in one place. This makes instruction, updates, and decisions easy to track later. It solves the problem of unclear priorities. When everything feels urgent, work becomes stressful. Jira helps arrange tasks by priority so you know exactly what needs attention now and what can wait. Jira improves long-term tracking and history. You can look back at old tasks, decisions, and timelines to understand what worked and what didn't. This is very helpful for planning future projects more realistically. It reduces dependency on constant meetings. Since progress is visible in Jira, teams don't need frequent calls just to ask for updates. This saves time and allows people to focus more on actual work. Jira supports better collaboration across teams. Developers, testers, managers, and stakeholders can all see the same information in one system, even if they work differently. This creates alignment and fewer misunderstandings. It solves the issue of work overload. By clearly showing how much work is assigned to each person, Jira helps balance workloads and prevents burnout caused by hidden or untracked tasks. Jira brings structure, predictability, and confidence to daily work. You feel more in control because you know what's coming next, what is blocked, and what has been completed, making work calmer and more organized.

What do you like best about the product?

Project management has become much easier since I started using Jira, and handling tasks across different projects is also straightforward through it. We integrated Git with Jira, which made it even easier to create the specific branch from the required repository for each ticket.

What do you dislike about the product?

One downside of Jira that I’ve noticed is the user experience. Even though most of the features are useful, the overall interface can still be confusing for users. The positioning of the action buttons needs to be updated, because it isn’t always clear where to click next. I’m also often confused about the difference between tasks and sub-tasks, and I think this area needs to be improved in a clearer, more user-friendly way.

What problems is the product solving and how is that benefiting you?

Project management at the sprint level works well for us. We run 2-week sprints, and we can track the work by creating multiple tickets. We also do a daily stand-up to follow up on progress and keep everything aligned.

Our QA team uses it to create bug tickets, which makes it easier to track issues and update their status for developers.