Jira
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Effortless Task Management and Impressive Workflow Automation
What do you like best about the product?
Managing tasks in this system is straightforward, and I find it particularly impressive that we have the ability to automate our workflow.
What do you dislike about the product?
There isn't anything major to note, but I think there is room for improvement in the UI in the future.
What problems is the product solving and how is that benefiting you?
The project planning helps to define the workflow and allows for tracking progress throughout the development process.
Great for Keeping Projects on Track
What do you like best about the product?
What I appreciate most about Jira is how it helps keep everything organized. Tracking tasks, bugs, and the overall progress of a project is straightforward since it’s all managed in one place. I also enjoy the high level of customization available—you can adjust workflows, dashboards, and automation to fit your team’s specific needs. Additionally, the integrations with tools such as Confluence and GitHub make daily work more seamless, as everything remains connected.
What do you dislike about the product?
Jira can be quite overwhelming initially, as it offers a wide range of features that may make the interface confusing for new users. Setting up workflows and managing permissions can also be time-consuming and sometimes seem unnecessarily complex. Additionally, the mobile app lacks some important features that are available in the web version.
What problems is the product solving and how is that benefiting you?
Jira keeps my team organized by clearly displaying who is responsible for each task and the current status of our work. This transparency helps minimize confusion, ensures that deadlines are well understood, and simplifies the management of larger projects. In general, it improves our communication and enables us to deliver our work more efficiently.
Reliable and Feature-Rich, But Slowed Down by Performance Issues
What do you like best about the product?
I like that Jira makes technical work traceable. Features, bugs, design discussions—they all live in one place, so nothing slips through the cracks. The workflow engine is predictable, and once it’s configured properly, it forces structure in teams that would otherwise drift. The integrations with Git, CI/CD, Slack, and Confluence reduce context-switching, which saves real time. It isn’t pretty, but it’s reliable, and reliability wins in engineering work.
What do you dislike about the product?
Jira’s biggest weakness is speed. Large projects, heavy boards, or complex workflows make the interface crawl. Simple actions—opening an issue, switching filters, loading a board—take longer than they should. That latency breaks focus, especially when you’re moving fast in an engineering workflow. The tool is powerful, but the performance overhead gets in the way of actually getting work done.
What problems is the product solving and how is that benefiting you?
It centralises all ticketing—incidents, requests, tasks, changes—into one workflow. That means nothing gets lost in Slack messages or email threads. Each ticket has clear ownership, priority, and history, so decisions and actions are traceable.
Practical and Integrable, but with Confusing Updates
What do you like best about the product?
I greatly appreciate the practicality of Jira, which facilitates my daily work, especially in tasks related to Scrum with my development team. The various possible integrations with other Atlassian platforms are an important differentiator, allowing me to concentrate more information in a single location. The integration with tools like Bitbucket and Slack is particularly useful, as it greatly facilitates workflow management and communication within the team. Additionally, the initial setup of Jira went smoothly, despite many necessary steps, which proved to be a well-conducted process.
What do you dislike about the product?
I don't like the frequent updates of Jira, which are often not useful and end up leaving users confused. The frequent changes in the main layout can disorient the team, as they are not always clear or necessary.
What problems is the product solving and how is that benefiting you?
Jira helps me keep the team organized, concentrate tickets, and conduct Scrum ceremonies, as well as enabling useful integrations with tools like Bitbucket and Slack.
Boosts Team Productivity with Impressive Organization
What do you like best about the product?
It is very organised and helps teams to improve the productivity. Our team use it daily for tracking workitems. Implementaion is easy and we have integrated with email to to get the regular updates in the board changes.
What do you dislike about the product?
Nothing, When the story points are more there is a chance of sudden glitches where we have to re open the application. so we have ton reach out customer support frequently.
What problems is the product solving and how is that benefiting you?
Team are very organised and process of tracking bugs and workitems became more easy when compared to the legacy way and every engineer are able to make comments and provide insights in items in effective way.
Intuitive and Effortless to Use
What do you like best about the product?
It's intuitively easy to understand and use
What do you dislike about the product?
There is nothing really that I dislike about Jira
What problems is the product solving and how is that benefiting you?
It helps with preparing and tracking product roadmaps
Great for Tracking Work, Needs Performance Boosts
What do you like best about the product?
I use Jira for backlog management and Sprint execution, solving visibility issues by providing a real-time view of work progress, blockers, and Sprint health. I appreciate the flexibility to customize workflows and dashboards, as this allows me to tailor them according to my team's needs. This workflow customization ensures clarity in transitions and expectations across the lifecycle of an issue, story, or task. I find that the dashboards visually pull all this data together, allowing me to track my team's progress at a glance. Furthermore, the initial setup was straightforward, which helped me get started quickly with the platform.
What do you dislike about the product?
I experience performance lag at times when working on larger projects or multiple boards. This becomes particularly evident when dealing with large backlogs, switching between views, filtering issues, or running reports, as Jira tends to load slowly under these conditions.
What problems is the product solving and how is that benefiting you?
I use Jira to manage backlogs and execute sprints, solving visibility issues with real-time work progress and customizable workflows, ensuring clear transitions. Dashboards visually track team progress at a glance.
Excellent Collaboration Tool That Boosts Team Efficiency
What do you like best about the product?
The best thing about jira is that it is a great collaboration tool. We can easily assign project to someone which improves the efficiency of the team.
What do you dislike about the product?
Jira UI is too complicates, if you are not technical enough you wouldn't even know where to create a ticket.
What problems is the product solving and how is that benefiting you?
Jira has solved many problems for us like:
1. We can easily collaborate and assign tasks.
2. We can set the priority of the task.
3. It helpus track bugs and solve it.
4. We can create taska nd assign it to someone and even set the deadline.
5. and also like task tracking, transparency, and better planning
Overall it is a great tool. It helps us to solve that messy problems
1. We can easily collaborate and assign tasks.
2. We can set the priority of the task.
3. It helpus track bugs and solve it.
4. We can create taska nd assign it to someone and even set the deadline.
5. and also like task tracking, transparency, and better planning
Overall it is a great tool. It helps us to solve that messy problems
Unmatched Flexibility and Customization
What do you like best about the product?
flexibility and Customization, comprehensive issue tracking, easy to navigate, very good customer support.
What do you dislike about the product?
Cost, complexity and steep learning curve
What problems is the product solving and how is that benefiting you?
Provides a single, centralized platform to create, store, and manage all work items ("issues")
Customizable Workflows Make Project Management a Breeze
What do you like best about the product?
Its customizable workflow, along with the ability to track tasks and issues, makes project management smooth and organized.
What do you dislike about the product?
The interface can be a bit complex for new users, and at times it makes it harder to quickly find what you need.
What problems is the product solving and how is that benefiting you?
It helps to organize tasks and issues in one place, making it easier to track progress. This improves team coordination and helps keep projects on schedule.
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