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Jira

Atlassian

Reviews from AWS customer

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External reviews

7,277 reviews
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External reviews are not included in the AWS star rating for the product.


    manaas g.

To handle the progress of application/product

  • June 23, 2025
  • Review provided by G2

What do you like best about the product?
Jira is a vast application that has been in the market for the long time and basically proving the list of features to the users. It manages the project and product progress in the given period and users can create the custom reports for the same using the filters in the jira and download them to increase the productivity of the users.
What do you dislike about the product?
Me and my team have been using for the long time and used the list of features which helped as so far in the IT industry
What problems is the product solving and how is that benefiting you?
Jira has list of features to provide to users and execute them in their projects and products. Jira can tracks particular users progress forex: the tickets assigned to them , status of the tickets. Organization can create their own workflows in jira to make progress in it . users can use filters to track the progress and can download the report for the same. Users can create the bug and track them till it is closed or fixed in the current sprint and milestone


    sandesh g.

Jira for ease in ticketing, collaboration

  • June 20, 2025
  • Review provided by G2

What do you like best about the product?
Its simplest interface makes me easy to operate within and also it has got customisable features that helps improve the productivity
What do you dislike about the product?
Nothing as of now. Since the product is delivering what it suppose to do.
What problems is the product solving and how is that benefiting you?
It keeps the track of the issue list as well as the bug report, build infos and integration with the code base such as fisheye and other applications.


    Anush C.

Daily use of Jira really improvement my work and team collaboration.

  • June 18, 2025
  • Review provided by G2

What do you like best about the product?
As a daily user of Jira, I can say that it’s a really helpful and productive tool that makes my job and collaboration within the team much better — especially the automation features, which streamline my workflow and allow me to focus on the important details. I also notice constant improvements in the product, and the recent integration of AI has helped me save time and made it easier to collaborate across different teams.
What do you dislike about the product?
Sometimes after new releases seems there is being appeared some page freezing which is so far the only dislike currently
What problems is the product solving and how is that benefiting you?
Tracking work across teams
Organizing tasks and priorities
Managing project timelines
Automating repetitive steps
Improving visibility and accountability


    Yoseli O.

Great tool to do follow-ups and tracking.

  • June 18, 2025
  • Review provided by G2

What do you like best about the product?
All the features to create different boards, the ability to share the, to review as a team, to collaborate and now the visibility.
What do you dislike about the product?
Sometimes it takes forever to load, so it takes forever to update and send notifications.
What problems is the product solving and how is that benefiting you?
Ability to track and to follow-up the feature requests from our clients.
The new visibility (who is in the board) feature is great!
The Google Chrome add-ons are SUPER!


    Terrence E.

Very good Product

  • June 18, 2025
  • Review provided by G2

What do you like best about the product?
The ability to track issues and manage the backlog.
What do you dislike about the product?
It is difficult to learn how to use especially for a new user.
What problems is the product solving and how is that benefiting you?
Jira is helping me track issues and project management tasks better.


    Computer Software

JIRA Enhances Team Collaboration and Visibility

  • June 18, 2025
  • Review provided by G2

What do you like best about the product?
Having worked with multiple tracking and management tools, I find JIRA stands out among them.
I use JIRA on a daily basis for my work, for bug tracking and project management.
JIRA makes it easy to create, assign, and monitor tasks and issues, ensuring full visibility across the team.
You can efficiently align JIRA projects and build dashboards for enhanced visibility. Additionally, JIRA's search functionality is highly effective and powerful for quickly finding relevant tasks and issues.
Recent AI integration is very useful, You can get suggestions for keywords.
Implementation of JIRA with Git is highly effective, as it provides real-time notifications for specific commits related to your project, ensuring seamless tracking and better collaboration.
What do you dislike about the product?
The JIRA mobile app interface has room for improvement, as it is not as smooth or intuitive as the web version.
What problems is the product solving and how is that benefiting you?
JIRA significantly improves project tracking and team collaboration and It has become a critical part of our workflow.


    Mahesh R.

Best ticketing tool

  • June 17, 2025
  • Review provided by G2

What do you like best about the product?
easy to use, easy to ingrate, using daily,customizable workflow
What do you dislike about the product?
noicy notification - if configure the notification can resolve this.
What problems is the product solving and how is that benefiting you?
task tracking,created dashboard for team with multiple filters


    mjki t.

To track progress of your work in project/organization.

  • June 16, 2025
  • Review provided by G2

What do you like best about the product?
Jira has everything to offer to its user so, that they can access the things and make it worth in day to day life. It tracks the progress of the user and cam create custom csv reports to user.
User can track their orignal estimate vs the the time they have taken for the task.
What do you dislike about the product?
Jira has no cons it only has features to offer to the user which they can implement in their life to make it worth.
What problems is the product solving and how is that benefiting you?
Jira can use in various industries i.e., product management, project and track the user activities through out the jira application. User can use filters to track the tickets that has been assigned to the user and can create the bug and track the tickets easily. User can create their own work flows in application and make it use in organization


    Computer & Network Security

Easy to use for project status tracking.

  • June 16, 2025
  • Review provided by G2

What do you like best about the product?
Project tracking status on daily basis is much efficient
What do you dislike about the product?
Copy paste larger text is not supported.
What problems is the product solving and how is that benefiting you?
Collaboration of work is better with JIRA.
Tracking status via dashboards.


    Bharat V.

Efficient for bug tracking and great collaboration tool

  • June 16, 2025
  • Review provided by G2

What do you like best about the product?
Track test cases, bugs, and tasks with clear status, priority, and ownership
Collaborate across teams with comments, mentions, and linked tickets
The UI is clean but can be overwhelming for new users due to its flexibility and depth.
Atlassian support is fairly responsive via tickets and community forums.

Documentation is exhaustive, but personalized support sometimes lags for lower-tier plans.

Once familiar, navigating dashboards, boards, filters, and reports becomes intuitive.
What do you dislike about the product?
Performance issues with large-scale projects – When handling hundreds of test cases or issues, the UI can feel sluggish and time-consuming.
Without plugins like Zephyr or Xray, it lacks built-in support for structured test case design and execution.
What problems is the product solving and how is that benefiting you?
I use Jira to track bugs, user stories, test tasks, and sprints in a centralized platform. It enables real-time collaboration between developers, testers, and product teams, ensuring clear ownership and visibility. With custom workflows, dashboards, and integration with tools like Zephyr, Jenkins, and Git, Jira has significantly improved traceability, productivity, and release confidence in our QA cycle.