Jira
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Organized, Customizable Jira That Keeps Projects on Track
What do you like best about the product?
What I like best about Jira is how organized and customizable it is. It makes it easy to track tasks, manage workloads, and visualize progress through boards and dashboards. I appreciate how everything, from tickets to workflows, can be tailored to fit different processes, which helps keep projects on track and ensures nothing is overlooked. The ability to collaborate seamlessly with teammates also makes day‑to‑day work more efficient.
What do you dislike about the product?
One thing I dislike about Jira is that it can feel overwhelming at times, especially because of how many features and configuration options it has.
What problems is the product solving and how is that benefiting you?
Jira helps solve the challenge of keeping tasks, issues, and project workflows organized in one place. It provides a centralized view of what needs to be done, who’s responsible, and the current status of every task. This helps eliminate confusion, reduces back and forth communication, and ensures that nothing gets overlooked. The ability to track progress in real time, prioritize work, and collaborate with the team makes my workflow more efficient and allows me to stay on top of deadlines and expectations.
Jira Makes Work Visible and Release Tracking Manageable
What do you like best about the product?
Jira excels at making work visible. You always know what’s planned, what’s in progress, and what’s blocked. The way Jira enforces ownership is underrated, every task has a clear assignee and status, which reduces ambiguity.
I find Jira especially strong during release cycles; tracking scope changes, late bugs, and spillovers becomes manageable. Custom fields and workflows allow teams to capture the information they actually need, not just generic task details.
Jira’s history and activity logs are valuable during debugging, you can see exactly what changed, when, and by whom.
I find Jira especially strong during release cycles; tracking scope changes, late bugs, and spillovers becomes manageable. Custom fields and workflows allow teams to capture the information they actually need, not just generic task details.
Jira’s history and activity logs are valuable during debugging, you can see exactly what changed, when, and by whom.
What do you dislike about the product?
Jira can feel rigid if workflows are not designed thoughtfully upfront. Performance can degrade slightly in projects with very large backlogs.
What problems is the product solving and how is that benefiting you?
Replaces informal tracking (emails, chats, spreadsheets) with a structured system of record. Makes dependencies and blockers visible early, reducing last-minute surprises. Helps QA and product teams understand release impact by clearly linking bugs to features. Preserves historical context, which is useful for retrospectives and audits. Enables predictable execution by aligning planning, development, and testing in one place.
Efficient Issue Tracker, Needs UI Improvements
What do you like best about the product?
I like the way the tickets are arranged and organized with Jira, and I appreciate the timely updates and notifications on progress. It's helpful for urgent work to receive regular updates on those tickets. I also value being able to use Jira to find old bugs or issues faced by others in the same organization. Additionally, the initial setup of Jira was very easy for my team.
What do you dislike about the product?
Sometimes it's kind of hard to find a few options, which could be improved with better GUI and user interface. Common actions like switching projects, finding boards, or accessing filters require multiple clicks.
What problems is the product solving and how is that benefiting you?
I use Jira to organize tasks and automatically assign tickets, reducing the overhead of searching for the right contact. It provides timely updates and notifications on ticket progress and helps track old issues, making it easier to manage urgent work.
Best project management tool
What do you like best about the product?
It's very seemless and very easy to manage products and tickets
What do you dislike about the product?
Sometimes it doesn't work at all, it gets stuck so performance should be improved
What problems is the product solving and how is that benefiting you?
It always helps us to track all the issues and improves visibility and easy to collaborate with the team
Jira’s Flexibility and Powerful Customization That Fits My Needs
What do you like best about the product?
What I like most about Jira is how flexible it is, along with its powerful customization options that let me tailor it to my needs.
What do you dislike about the product?
Jira has a steep learning curve for new users, and too much customization can quickly make workflows feel overly complex. On larger projects, it can also feel slow at times, which can be frustrating when you’re trying to move quickly.
What problems is the product solving and how is that benefiting you?
Jira centralizes task and issue tracking, making it easier for teams to manage work, priorities, and timelines in one place. It improves visibility, accountability, and collaboration, helping ensure projects remain organized and stay on track.
User-Friendly UX That Makes Ticketing and Time Tracking Effortless
What do you like best about the product?
The UX is user-friendly and straightforward, with no unnecessary complications. It helps me create tickets and track everything easily, and it also includes time tracking.
What do you dislike about the product?
Jira is a powerful project management tool, but it can feel complex. It’s often criticised for its steep learning curve and its high cost for smaller teams.
What problems is the product solving and how is that benefiting you?
In relation to my role, it helps me track bugs and enhancements, and assign them to our team so they can be resolved more effectively.
Jira Makes Scrum Project Management and Ticket Tracking Effortless
What do you like best about the product?
Jira helps with project management and has an inbuilt capability to raise tickets, making it easier to track software-related problems while working with the Scrum methodology.
What do you dislike about the product?
Jira is the best tool on the market, with no downsides.
What problems is the product solving and how is that benefiting you?
Jira helps us manage JFrog Artifactory in our organisation more accurately.
JIRA Keeps Teams Aligned with Clear Task Tracking and Powerful Reporting
What do you like best about the product?
JIRA excels at tracking tasks and projects with clarity, offering customizable workflows and detailed reporting. Its ability to centralize project management keeps teams organized, accountable, and aligned on priorities.
What do you dislike about the product?
JIRA can feel complex and overwhelming for new users, and its extensive customization sometimes slows down simple task management.
What problems is the product solving and how is that benefiting you?
JIRA solves the problem of disorganized project and task management by centralizing planning, tracking, and reporting. It provides visibility into progress, identifies bottlenecks, and ensures accountability across teams. This helps me stay organized, prioritize work effectively, and collaborate seamlessly with team members, ultimately improving productivity and project delivery.
Jira Keeps Multi-Region Design Collaboration Smooth and Centralized
What do you like best about the product?
Jira has proven to be the best project management tool for me. I coordinate with four different regional teams, and it’s much easier to keep all their design requirements in one place. I can create, update, and edit everything for all four regions within a single tool, which has made collaboration far smoother. No more back and forth!
What do you dislike about the product?
I wish the comment section were better organized. I often get lost in the comments and sometimes find it hard to keep track of the conversation.
What problems is the product solving and how is that benefiting you?
For example, if I’m working on a design system for a particular college, and the college team has five different people, everyone can see the requests made over time with less confusion and clutter, and there’s no chance of duplicate requests.
Enhances Task Structure, Needs Easier Setup
What do you like best about the product?
I like Jira because it allows every stakeholder within the company to communicate clearly over different projects through ticketing. Every issue can be addressed separately and there is no time wasted on getting the information of the task. Everything is transparent and clear for all to see, which means no discussions about whether or not you did the assignment. You can connect different tickets to your epic, enabling you to build towards a goal and ensuring everyone knows what, why, and how we are doing what we're doing. It helps us structure our work, making it less time-intensive and improving priority focus, especially with so many ad-hoc requests coming in.
What do you dislike about the product?
I find the form for filling in tickets could be more customizable. It's good in some situations but can be a little slow in the setup. The initial setup of Jira was difficult for me since I had no prior experience, making it time-consuming to go through all of the variables to get to my eventual board.
What problems is the product solving and how is that benefiting you?
Jira allows us to structure work efficiently, improving priority focus and reducing time spent on tasks. It provides clear communication via ticketing, ensuring transparency and alignment on project goals and progress.
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