Jira
AtlassianReviews from AWS customer
0 AWS reviews
-
5 star0
-
4 star0
-
3 star0
-
2 star0
-
1 star0
External reviews
7,429 reviews
from
External reviews are not included in the AWS star rating for the product.
Versatile for Teams of mid to big size, but setup can be tricky
What do you like best about the product?
I like creating various dashboards and different views for different teams in Jira, which helps in prioritizing tasks easily and knowing who is assigned what. The overall integrations in Jira are impressive, especially with platforms like Claude Code and other data integrations. These integrations operate in tandem and in parallel, making Jira a vital tool for both engineering and product teams. I think that's what makes Jira amazing.
What do you dislike about the product?
I think one thing is that it's great that it offers a lot of customizability, but I think that complicates things as well. Unfortunately, there's not a whole lot of consistency across the two or three boards that we have. It's not particularly great how we create filter views or the dashboards and, you know, insert things over there. For example, when creating a dashboard, I can include the different filter views that I have, but I can't create a filter view from the dashboard I'm working on. The initial setup for Jira is another area where they could do a better job. We faced permission issues and setting up certain dashboards is a bit more complicated than it seems. If you want to customize a little bit, then it gets very complicated. Sometimes, you don't even know whether or not you have the permission to do certain things. I think that is one place where it's slightly lacking. I think it's too much that's going around.
What problems is the product solving and how is that benefiting you?
I use Jira to track engineering and product milestones and manage feedback with live tickets. It organizes tasks with customizable views, aiding both high-level and detailed planning. Despite some dashboard limitations, its integration abilities streamline our workflows across teams.
Boosts Visibility and Coordination, Needs Better Text Editor
What do you like best about the product?
I like how Jira improves visibility and ownership of ticket details, providing a single place to track bugs, stories, and other tasks. It enhances coordination within teams and reduces miscommunication. I appreciate the ease of tracking features, changing ticket levels, and linking related tickets. The clear visibility into development stages helps me coordinate with different teams efficiently. I get all the required information in one place, reducing last-minute work. I can collaborate easily on specific tickets, get updates by adding myself as a watcher, and prioritize documentation tasks by checking feature statuses. Traceability is valuable as it helps me include relevant criteria and details while creating content. The prioritization feature helps me focus on high-impact tasks. Overall, Jira enhances my work clarity and efficiency across the development cycle.
What do you dislike about the product?
As a technical writer, Jira's text editor is not ideal for structured documentation-style content. Formatting long descriptions and maintaining readability or updating content can feel restrictive compared to modern documentation tools. Long issue descriptions often become dense, so features like collapsible sections and visual separators would be helpful for keeping information clean. An auto-generated table of contents would help users quickly navigate complex tickets. Built-in callouts, such as notes, important, or warning panels, would be beneficial. A feature to see inline differences would help tech writers find changes easily. Also, a reader-friendly mode for long descriptions would reduce visual clutter.
What problems is the product solving and how is that benefiting you?
I use Jira to improve visibility and organization, track feature bugs, and enhance communication within teams, reducing miscommunication. It provides a single place for details, allows easy task prioritization, and supports collaboration, making the development cycle more efficient.
End-to-End Project Tracking with Easy Integrations and a Simple Workflow Blueprint
What do you like best about the product?
End-to-end project management and tracking. We’re able to identify dependent stories and tasks and build a cross-product matrix. Developers can track their time, which makes it easier for finance to measure capex and opex.
Integration is straightforward, and we receive alerts on Google Chat and via email. The UI/UX is easy to use. Once you create a blueprint (a workflow), all your tickets can follow the same process.
Integration is straightforward, and we receive alerts on Google Chat and via email. The UI/UX is easy to use. Once you create a blueprint (a workflow), all your tickets can follow the same process.
What do you dislike about the product?
If there’s a cross-team project with Jira tickets spread across two different boards, we should have a multi-board view available somewhere. This would make it easier for the scrum master and the product team to see and manage all dependencies in one place, instead of switching between boards.
What problems is the product solving and how is that benefiting you?
It solves end-to-end project tracking, developer productivity tracking, reporting for monthly reviews, and client ticket generation.
Jira Keeps Projects Organized, Transparent, and Teams Aligned
What do you like best about the product?
I love how effectively it helps in organizing and tracking work.It helps in collaborating in project and then i got to know how helpful it it.Managing tasks and projects in a structured way and make everything transparent.It really improves the collaboration and keeps everyone aligned on project.
What do you dislike about the product?
Although Jira is very helpful but for new users it can feel a bit complex.It takes time to understand the interface, too many features and configurations sometimes make users confusing.
What problems is the product solving and how is that benefiting you?
Jira helps in managing and tracking work in a structured manner so instead of manually managing and keep track of everything you can focus on your project.It also improves tranparency so that everyone knows about the project.
Agile Project Management & Issue Tracking for Dev Teams
What do you like best about the product?
I like Jira's flexible workflows, which allow us to adapt it to any project style and agile boards that help plan and monitor progress efficiently. The powerful issue tracking ensures no bug or task is missed. I appreciate the customizable sprints and detailed reporting, which provide insights into team performance. The integration with development tools streamlines our entire workflow, making project management and team collaboration seamless. Jira is indispensable for managing complex software projects.
What do you dislike about the product?
Some downsides of Jira are its steep learning curve, sometimes slow interface on large projects, and complex setup for custom workflows. Reporting and dashboard could also be more intuitive for non-technical team members.
What problems is the product solving and how is that benefiting you?
Jira solves task management and workflow tracking problems, organizes bugs, features, and sprints, improves team collaboration, and ensures deadlines and priorities are clear across development projects.
Super User-Friendly Interface with Easy-to-Understand Controls
What do you like best about the product?
The interface is super user-friendly. The complexity of each buttons are easy to understand.
What do you dislike about the product?
Some articles are not direct in providing helpful recommendations.
What problems is the product solving and how is that benefiting you?
Complex tasks, misaligned projects and many more.
Jira Makes Agile Management Straightforward With a Clean UI and Helpful AI Features
What do you like best about the product?
I like that Jira is purpose-built for Agile project management, and it makes managing an Agile project feel straightforward. I also appreciate the new AI features they’ve integrated into the app, which make it easier to add more detail to tickets when needed. On top of that, I love how clean the UI is—it’s easy to move through projects and navigate between different tickets without getting lost.
What do you dislike about the product?
What I dislike about Jira is that I have to integrate a separate application for team communication, like Slack. I’d really love it if everything could be kept in one application, because it would make it easier to address issues and blockers, and to share documentation.
What problems is the product solving and how is that benefiting you?
Jira helps me manage complex eCommerce projects and products in a clean, intuitive application. This benefits me because I don’t have to rely on clunky tools that feel intimidating or are hard for my development team to use.
Highly Customizable Workflows and Powerful Dashboards in Jira
What do you like best about the product?
Jira brings structure to chaotic work by standardizing how tasks are created, tracked, and completed.
It allows strong control over permissions and roles, which helps manage teams securely.
The ability to track every change and action gives full accountability.
Its flexibility makes it usable across multiple departments, not just IT.
It allows strong control over permissions and roles, which helps manage teams securely.
The ability to track every change and action gives full accountability.
Its flexibility makes it usable across multiple departments, not just IT.
What do you dislike about the product?
Initial setup is complex and requires proper planning, otherwise it becomes messy fast.
Too many configuration options can overwhelm admins and lead to inconsistency.
Users often need training before they can use it effectively.
Basic tasks can feel slow due to too many required fields or steps.
Too many configuration options can overwhelm admins and lead to inconsistency.
Users often need training before they can use it effectively.
Basic tasks can feel slow due to too many required fields or steps.
What problems is the product solving and how is that benefiting you?
Jira eliminates scattered communication by keeping all work in one system.
It improves accountability since every task has an owner and status.
It reduces delays by making dependencies and blockers visible.
This leads to better coordination, faster delivery, and fewer missed tasks.
It improves accountability since every task has an owner and status.
It reduces delays by making dependencies and blockers visible.
This leads to better coordination, faster delivery, and fewer missed tasks.
Easy Ticket Management That Keeps Work on Track
What do you like best about the product?
Ease of usage to manage tickets and work on different tasks and bugs in form of tickets. Easy to use and integrate with other applications.
What do you dislike about the product?
High cost of implementation and usage per user
What problems is the product solving and how is that benefiting you?
Managing work in terms of tickets keeping track of work done on daily basis, helps teams collaborate on one platform
Great Ticketing Tool for Managing Queues and Task Boards
What do you like best about the product?
Good ticketing tool helping to maanage qyeue and task.board
What do you dislike about the product?
Noyhing for now.its good..make it lttle cost friendly
What problems is the product solving and how is that benefiting you?
Helping to mnage queue and workload
showing 121 - 130