Jira
AtlassianReviews from AWS customer
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Amazing platform
What do you like best about the product?
Very robust platform, you can have your entire org there.
What do you dislike about the product?
Complext to use, so you need someone technical in Jira.
What problems is the product solving and how is that benefiting you?
We do everything on Jira, helping our org scale and orginize better
Great Way to Submit Tickets to Engineering
What do you like best about the product?
Super easy communication with engineering so that bugs can be addressed quickly, without confusion or miscommunication between departments. I can easily attach screenshots, screencasts, and files for reference. I use this tool often.
What do you dislike about the product?
Nothing, I've never had an issue with Jira.
What problems is the product solving and how is that benefiting you?
Jira allows me, someone with little knowledge of software engineering or coding, to submit tickets for complicated bugs to people who know how to fix them.
The best way to manage work request and stay focused on priorities
What do you like best about the product?
The connection to confluence, ease to set up and use.
What do you dislike about the product?
It is hard for others to get used to and manage version control.
What problems is the product solving and how is that benefiting you?
Jira is key to tracking process and status.
Great for Work and Team Collaboration
What do you like best about the product?
I use Jira every day and it’s amazing for organizing tasks and tracking progress. I also love how it integrates with Slack and Intercom.
What do you dislike about the product?
it can get overwhelming; Needs to be more intuitive for everyday users
What problems is the product solving and how is that benefiting you?
Jira helps us track and manage bugs and escalations seamlessly, especially when integrated with Intercom. It ensures nothing slips through the cracks.
Good for cross-functional collaboration
What do you like best about the product?
As a marketer, i can easily be looped in to tickets across various teams - Client Success, Engineering, etc - & quickly context gather thanks to the ability to view threads and attachments. This leads to quick and efficient ticket resolution for the customer.
What do you dislike about the product?
Nothing! As a marketing team, we don't use it too much in our day to day as it seems mostly geared to engineering and client-facing roles.
What problems is the product solving and how is that benefiting you?
A clear direct line from ticket -> engineering -> marketing (if an audit/confirmation on previous messages received by the client is required)
Discussions can be found in a consolidated place (Jira) vs needing to have multiple different Slack threads.
Discussions can be found in a consolidated place (Jira) vs needing to have multiple different Slack threads.
Must-have for IT project management
What do you like best about the product?
Jira is an insanely flexible tool that can help with almost any task in IT (assuming that you understand how to use it).
It is also possible to automate many time-consuming actions—both through its UI and with external integrations.
It is also possible to automate many time-consuming actions—both through its UI and with external integrations.
What do you dislike about the product?
There are still old bugs from previous decade. And advanced management (with schemas/workflow) is overcomplicated for the asolute majority of projects.
What problems is the product solving and how is that benefiting you?
It gives a complete picture of our development process
Jira for sprints
What do you like best about the product?
Managing my works with sprints together and watching all my tasks .
What do you dislike about the product?
User expericence is little bit tough in mobile
What problems is the product solving and how is that benefiting you?
Managing tasks and keeping track of time
Very convenient platform for engineers
What do you like best about the product?
Its documentation, ticket management, logging work and other amazing features. I use it daily being DevOps engineer.
What do you dislike about the product?
Haven't faced anything yet which lets me down.
What problems is the product solving and how is that benefiting you?
It's solving the issues of bug tracking, tasks management and documentation.
Jira
What do you like best about the product?
Tracking everything, able to attach anything, and assign it to colleague
What do you dislike about the product?
not much around the project management perspective
What problems is the product solving and how is that benefiting you?
getting all the conversation in one place
Best PM tool to be used
What do you like best about the product?
So many gadgets you can create to generate report
Awesome Defect Management, you can add any field , create project as per required configuration, have the dashboards the way you want,
Awesome sprint management , sprint reports , you can create any report
Great backlog management
So many tools for project management
Used plugins like customer case
Used Roadmaps, so easy to create and map it with different task
They are very quick for any help
Used zephyr, so easy to use
and can go on
Awesome Defect Management, you can add any field , create project as per required configuration, have the dashboards the way you want,
Awesome sprint management , sprint reports , you can create any report
Great backlog management
So many tools for project management
Used plugins like customer case
Used Roadmaps, so easy to create and map it with different task
They are very quick for any help
Used zephyr, so easy to use
and can go on
What do you dislike about the product?
Sometimes the issues are not resolved so quickly
few times observed in past about atlassian being down but not in recent time
Support needs to be provided to bring custom fields in creating boards
few times observed in past about atlassian being down but not in recent time
Support needs to be provided to bring custom fields in creating boards
What problems is the product solving and how is that benefiting you?
Defect Mangement -awesome
Backlog Management
Sprint management
Road map creation
Task break down
and so on....
Backlog Management
Sprint management
Road map creation
Task break down
and so on....
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