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Jira

Atlassian

Reviews from AWS customer

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External reviews

7,468 reviews
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External reviews are not included in the AWS star rating for the product.


    Computer Software

Great tool to keep project aligned

  • February 14, 2025
  • Review provided by G2

What do you like best about the product?
Easy to use, affordable, and easy to implement.
What do you dislike about the product?
Doesn't have a trash can to recover something when you delete a Jira
What problems is the product solving and how is that benefiting you?
Coordinate project between teams, aligneing due dates and deliverables


    Srivishnu S.

Kanban and SCRUM boards!

  • February 13, 2025
  • Review provided by G2

What do you like best about the product?
Jira's project management tools are amazing. Their entire UI is very easy to use and visually appealing. They support both, Kanban and SCRUM boards which is a big win as some projects require one while others require the other. It's very easy to setup and implement into your workflow. What's even better is the easy integration with other Atlassian services like Confluence!
What do you dislike about the product?
Even though the UI is simplistic, it just offers too much functionality which might be overwhelming for first time users. This means that we have to take time to explain to the new hires on how everything works. It would be better if they had a minimalistic UI depending on our use-case.
What problems is the product solving and how is that benefiting you?
Project management is very vital for us. We use Jira boards to do the same. We initially list down tasks and divide them into different categories. Then we can delegate the tasks to the respective personnel who can update them based on their progress. This gives us a general insight on the current state of the project. And if we do encounter any bugs when testing, we can also log them in Jira so that the respective personnel can fix it as soon as possible.

We also create multiple boards for the different projects and give different people different roles depending on the project's team setup. This is amazing as each board can have a different team.


    Usman T.

It has increased management, visibility and communication by almost 20 to 30%.

  • February 13, 2025
  • Review provided by G2

What do you like best about the product?
The division of tasks according to skill.
What do you dislike about the product?
It does not push people to complete tasks.
What problems is the product solving and how is that benefiting you?
Communication, task allocation and managment.


    Program Development

Jira using it for engineering support tickets

  • February 12, 2025
  • Review provided by G2

What do you like best about the product?
Easy to create, manage and take follow ups on my or team created support tickets.

Ticket tracking.
What do you dislike about the product?
Can't think of dislike about Jira software as of now.
What problems is the product solving and how is that benefiting you?
Helps me and my team in creating and resolving bugs and technical issues facing in internal products.


    R PREM K.

One of the best project management software

  • February 10, 2025
  • Review provided by G2

What do you like best about the product?
Jira is very extensible and flexible. It can be integrated with a lot of other softwares without any issues. And it is also very well integrated with confluence and bitbucket.
What do you dislike about the product?
Sometimes the jira software takes a lot of time to load the pages. I have personally experienced this many times.
What problems is the product solving and how is that benefiting you?
It solves the problem of managing and tracking project progress. People can provide updates about their task using jira.


    Luke E.

Jira is a great and nimble project management software

  • February 07, 2025
  • Review provided by G2

What do you like best about the product?
Structural project management with custom fields, comment strings, and full history of all changes. Automation!
What do you dislike about the product?
It can seem less than user friends for non-tech folks, but once into it even the least technical of us tend to get there.
What problems is the product solving and how is that benefiting you?
Managing residential construction project from start to finish.


    Ron A.

Great management tool for operations, but customer facing leaves much to be desired

  • January 31, 2025
  • Review provided by G2

What do you like best about the product?
How thourough its tool is, the ability to make multiple "tracks" and the customization.
What do you dislike about the product?
Not a customer facing favorite, though it is well put together.
What problems is the product solving and how is that benefiting you?
Managing the workflow of customer/support requests and also the rollout of product road maps internally.


    Sanjana C.

Jira: A highly effective tool for project management.

  • January 31, 2025
  • Review provided by G2

What do you like best about the product?
The platform's extensive customization options enable seamless integration with your team's workflow.
What do you dislike about the product?
It's kinda pricey, maybe not great for small teams or startups.
Rest everything is Good.
What problems is the product solving and how is that benefiting you?
It Simplifies task tracking and management, ensuring nothing falls through the cracks.


    Giridhar K.

Jira Project & Epic Management tool

  • January 29, 2025
  • Review provided by G2

What do you like best about the product?
Helping scrum master to manage the projecs + allow the developers & collegues to monitor and reference the project moving speed and the way of task allocated to them plus bug tracking
What do you dislike about the product?
Nothing as now. Jirs is moving in right direction
What problems is the product solving and how is that benefiting you?
Managing projects + tackling tasks &splitting tasks to sub tasks and bug tracking


    Nitin M.

Great for initial usecases, but falls short for complex usecases

  • January 28, 2025
  • Review provided by G2

What do you like best about the product?
The best part about Jira is that it works both for a single-player mode as well as a multi-player mode, which is why it is so powerful. Users sign up for individual use, but then get their whole team onto it.
What do you dislike about the product?
As the team transitions onto using Jira, they find out that it's not made for every use case. That's why they move to traditional help desk/ITSM tools.
What problems is the product solving and how is that benefiting you?
Great task tracker