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Jira

Atlassian

Reviews from AWS customer

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7,281 reviews
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External reviews are not included in the AWS star rating for the product.


    Ido B.

As worse as it gets

  • June 24, 2024
  • Review provided by G2

What do you like best about the product?
Unfortunately, I find it really difficult to come up with positive things about Jira.
I guess I'd say the benefits of the vast knowledge around the internet when encountering any issue, as well as a lot of (mediocre) features.
What do you dislike about the product?
To much!
1. The slowest feedback ever in a management product!
2. Bad search box (even when trying to write a query in SQL format) most of the time could not found what I looked for.
3. Moving tickets as a batch is not supported (WHY?!) so tedious to move each ticket at the time.
4. The UI looks so old and outdated.
5. Integration with other products is not easy.
What problems is the product solving and how is that benefiting you?
We use it as the main Kanban board in my team, creating epics, tasks and bugs.
We have a weekly retro and grooming in which we scan the Jira board and make modifications.


    Gor A.

Kanban and Scrum user

  • June 20, 2024
  • Review provided by G2

What do you like best about the product?
Easy to use, can be integrated with other tools.
What do you dislike about the product?
For me the product working normally)))))
What problems is the product solving and how is that benefiting you?
task managemen, bug tracking


    Food & Beverages

Very useful for project management

  • June 19, 2024
  • Review provided by G2

What do you like best about the product?
I like Jira because it is a very complete solution, makes project management easy
What do you dislike about the product?
It can be a bit confusing, and you need to learn JQL, but I like it.
What problems is the product solving and how is that benefiting you?
We get tickets for any problems that come in and we are able to track and solve them


    Abdulhamid A.

Manage every Thing in your team

  • June 18, 2024
  • Review provided by G2

What do you like best about the product?
Every thing How to manage the Tasks and the Time for each Task and each Person, the Ease of use is very relevant factor
What do you dislike about the product?
Nothing but sometimes i cann't see all the Stories in one screen and i have to search for every single one alone
What problems is the product solving and how is that benefiting you?
it helps me to manage the Tasks and its chronolgy and to manage the time from Revision to dailies and Reto....and fokus in one thing and never get confused.


    Swastik Swoyaam M.

Collaborative space for our team work

  • June 17, 2024
  • Review provided by G2

What do you like best about the product?
Jira provides tons of functionalities for me and my team to collaborate and work together, letting us keep a track of our progress, monitor and update activities and more. Its easy to use and can be integrated with almost any software via its Atlassian store.
What do you dislike about the product?
Currently there is nothing we dislike about Jira
What problems is the product solving and how is that benefiting you?
We have used Jira to onboard our startup at LaunchX, wherein we are building a company that focuses on data enrichment and qualifications. Jira has been the platform we have utilized to montior and manage our digital workflows, and it has been great to use as of now. The progress of our product managers and the respective individual is fascinating.


    Hunachamma H.

Jira Test Management tool

  • June 16, 2024
  • Review provided by G2

What do you like best about the product?
Jira X-Ray which we use for Test Management is best one.
What do you dislike about the product?
While linking one issue to other I faced issue on Jira.
What problems is the product solving and how is that benefiting you?
It helps in Collaboration between the tools


    CHIRADEEP B.

JIRA REVIEW

  • June 16, 2024
  • Review provided by G2

What do you like best about the product?
One of the most widespread ticketing tool ever used by me as a software developer

Well classified & segregated incident & ticket

Easy to use

Even better than the conventional service-now software
What do you dislike about the product?
nothing as such, everything is at par my expectations.
What problems is the product solving and how is that benefiting you?
Mostly it helps me to understand client issue & helps me to diagnose any incident which are there in queue.

It acts as a very good to go ticketing tool


    Vishesh S.

Jira - Usability and Easiness

  • June 15, 2024
  • Review provided by G2

What do you like best about the product?
The UI is very user friendly, its gaves us smooth experience to create tickets on jira, assign the tickets to the assignee and can add comments on tickets and also we can gave reactions that is most wonderfull thing in jira. The most loveable thing about jira is that we can add description about that tickets ie what we need to do in that ticket.
What do you dislike about the product?
Most disappointed about jira is when we upload or add a video in jira comments section, its takes too much time sometimes and most of the time its taking too much time to playing the video
What problems is the product solving and how is that benefiting you?
Jira solves several key problems related to project management and software development, such as tracking tasks, managing agile workflows, and facilitating collaboration among team members. By providing a centralized platform for organizing and prioritizing work, it enhances transparency and accountability, ensuring that projects stay on track and deadlines are met. This benefits users by streamlining communication, improving productivity, and offering real-time insights into project progress, ultimately leading to more efficient and successful project outcomes.


    ujjwal s.

"Jira" bridges gap between developer and tester

  • June 15, 2024
  • Review provided by G2

What do you like best about the product?
Jira helps creating tickets which increases accountability and productivity of an organisation.
We can create tasks, bugs, epics and many more in seconds!
What do you dislike about the product?
Its a great software, i don't find any thing about disliking jira
What problems is the product solving and how is that benefiting you?
Jira saves a lot of time for my team, creating accountability to employees. Jira offers creating multiple projects and allows super easy management!
It is benefitting me by saving a lot of time by automating the bug tracking process.
It has increased the level of productivity of my team


    Marmik S.

Best Ticketing system for any kind of organisation.

  • June 14, 2024
  • Review provided by G2

What do you like best about the product?
This is the most easiest tool to use by any level of exective in a company and most simplified in order to get a query resolved.
What do you dislike about the product?
Nothing as such, all good.
We have been using it since last 1 year, never had any problem.
What problems is the product solving and how is that benefiting you?
Get tech issues resolved is the core Job that Jira does in our organisation.
It is interconnected with all departments like Sales, CCT, Marketing and Data team.