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Jira

Atlassian

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External reviews

7,281 reviews
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External reviews are not included in the AWS star rating for the product.


    Mahammad A.

cloudbees Jira integration

  • May 29, 2024
  • Review provided by G2

What do you like best about the product?
Jira provides managing tickets centrally using Kanbsn or scrum board . Ease of extend it's functionalities using plugins. For example, using axalate plugin to sync ticket data between two Jira instances.
What do you dislike about the product?
Different types Custom fields interdependence cannot be achieved using existing Jira features. Need to look for plugin.
What problems is the product solving and how is that benefiting you?
We integrated Jira with cloudbees. Meaning our cloudbees release pipeline procedure used to create a Jira ticket and flip(transition) it's status based on the stages completed in cloudbees pipeline during entry /exit gate approvals. Ease of integration using api token and Jira api documentation . We were also able to pass most Jira fields/values via smart values in Jira automation to cloudbees via payload. The beauty of Jira automation is we can test what the payload data contents are without having to trigger cloudbees procedures. Just a quick testing mechanism inbuilt in Jira automation rules audit log/edit web page would show pyskosd contents that will be sent yo Cloudbees which was quite awesome. Jira automation had smart values to derive/convert Jira array list into desired jdpn format for cloudbees to read. One challenge we faced here was that the payload must be specific json for in Jira while sending to cloudbees due to the design of apis for reading the payloads content.


    Rajesh Y.

Best Defect management Tool for application development

  • May 29, 2024
  • Review provided by G2

What do you like best about the product?
Jira is the best defect management tool for software development . we can easily log bugs, change request, issues in it. it has nice integration with service now and dev ops pull request. you can moniter application bug life cycle in it. JIRA has good dashbaord which can be used for application tracking. we can define roles for different users and it is very easy to use. it cover all chnage history of any item and you can easily run your sprint of application development. JIRA has nice UI and has many features for time rocordings of work items. You can easily integrate JIRA with another tools and take benifit of it. Now a day JIRA is most widely used toool for application support management and development managagement.
What do you dislike about the product?
JIRA has al good features in it. JIRA should includes more AI connectors for more third party tool conenction. I am happy to use JIRA for my application development.
What problems is the product solving and how is that benefiting you?
JIRA helped us to track application bugs and define SLA and priorities of it. It gives clear picture of application development. Using JIRA DEV and QA person can easily check work item progress status.


    Accounting

Jira is easy to use and necessary for tracking project progress

  • May 28, 2024
  • Review provided by G2

What do you like best about the product?
It's ability to attached images, comment and assign users to ticket
What do you dislike about the product?
Jira, doesnt really state how long a ticket has been worked on. It wasnt very obvious
What problems is the product solving and how is that benefiting you?
Jira helps our team keep track of what needs to be done and what has been done. It is important to visualise what we have achieve


    Marketing and Advertising

Jira great for tracking projects

  • May 28, 2024
  • Review provided by G2

What do you like best about the product?
It makes it easy to create and track new projects. Others can comment and add their input/guidance as needed and we can search for past projects if needed.
What do you dislike about the product?
Nothing yet! It works really well and easy to navigate.
What problems is the product solving and how is that benefiting you?
Helping create and track internal projects.


    Telecommunications

Powerful general purpose work management

  • May 28, 2024
  • Review provided by G2

What do you like best about the product?
Level of detail you can get into, yet the simple and straightforward way it is to use.
What do you dislike about the product?
Some niggles requiring you to refresh browser
What problems is the product solving and how is that benefiting you?
Aligning teams and keeping us focused on what the next job is and how that fits into the bigger picture


    Gaurav K.

JIRA _HelpDesk

  • May 28, 2024
  • Review provided by G2

What do you like best about the product?
Workflow management. Development ticket cycle.
What do you dislike about the product?
reporting could be enhanced. Better Drill down reports will help plan better
What problems is the product solving and how is that benefiting you?
set product road map
Better bug reporting


    Ryszard B.

The best way to manage the project

  • May 28, 2024
  • Review provided by G2

What do you like best about the product?
It is very easy to use. Additionally there is a great bridge of communication between developers and the client.
What do you dislike about the product?
It could be faster sometime. But it could be issue of the infrastructure, not Jira itself.
What problems is the product solving and how is that benefiting you?
Jira gives a full controll of managing the project, from very beginnig, advanced development, support and bug fixing.


    Computer Software

Great tool for Project Management

  • May 27, 2024
  • Review provided by G2

What do you like best about the product?
Project tracking good project management tool
What do you dislike about the product?
very customisable and not good for sales teams
What problems is the product solving and how is that benefiting you?
Project Tracking
Sales and CRM tool


    Education Management

A complete project management solution for any team who loves to start building products.

  • May 27, 2024
  • Review provided by G2

What do you like best about the product?
Scrum boards will help team to track daily activites very easily
Each role based access help team to change status properly.
Estimations sprint velocity will help to analylize the progress of project .
A complete test mangement solution with bug tracking and test case management
Amazing dashboards and widgets for easy analysis and trends of data .
Can setup easily and can access throgh mobile and web apps.
Dedicated support ticketing system for resolving queries .
Integrations with other platforms and systems are very easy.
Daily usage is very easy in all aspects.
What do you dislike about the product?
The setup and configuration is easy eventhough for a non technical person it will feel complex . Have programming basics to write queries to find data (JQL-Jira Query Lanugage). Setting up work flows also will be not easy for a common user .The importing data from another source or syncing with another system will be little complex and need to follow proper templates formats and need proper API knowledge also.
What problems is the product solving and how is that benefiting you?
1.Complete product road map
2.Complete team tracking with estimations ,work progress velocity
3.Complete requriement managment system
4.Complete bug tracking and test case management system
4.Complete release managment system
5. Integrations of data to another systems
6.Client visibilty with dashboards and trends
7.Generating various type of reports with data points using JQL


    naeem a.

Jira

  • May 27, 2024
  • Review provided by G2

What do you like best about the product?
Jira is well-organized platform for the HDLC
What do you dislike about the product?
While Jira offers some reporting features, they are not always sufficient for in-depth analysis. Creating custom reports can be complex and often requires additional plugins or external tools.
What problems is the product solving and how is that benefiting you?
project management so easy for daily work