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Jira

Atlassian

Reviews from AWS customer

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External reviews

7,466 reviews
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External reviews are not included in the AWS star rating for the product.


    Peyton H.

helpful for improvements and task tracking

  • November 12, 2024
  • Review provided by G2

What do you like best about the product?
JIRA is so wonderful to track tasks and make sure tasks are completed. We are able to allow several different users to submit tasks and add improvements. It is a super easy process to add and categorize as needed. For certain departments, they use is daily. Other departments use it about 1x a week.
What do you dislike about the product?
I am very happy with JIRA. I wish there was the ability to push out reminders for the user that submitted a task.
What problems is the product solving and how is that benefiting you?
We are able to see how we can improve our system for clients and other employees. We are also able to streamline to-do's!


    Saili K.

Reliable took for task management

  • November 12, 2024
  • Review provided by G2

What do you like best about the product?
In my office we use jira for task management and time management, which helps us for team projects with multiple moving parts. The task and subtask part had made things very easy to track and also the recent UI improvements are really helpful.
What do you dislike about the product?
Even though the Ui is updated recently still some features feel buried requiring too many numbers of clicks for simple function. It's also a bit tricky to customise. It would be great if jira streamlined some of these elements to improve the usability and speed up everyday task.
What problems is the product solving and how is that benefiting you?
Jira solved problem of disorgnised projects, jira is a structural tool which helps me to stick to my timelines and have effective communication. Jira streamlines workflows by which whole team can track the project real-time and ensure accountability as well.
The benefit comes from it's ability to keep everyone on the same page, making complex projects easily manageable. For me, Jira's impact is most visible in how it helps create the sub tasks or actionable tasks, which reduces the feeling of being overwhelmed. this makes it easier to maintain clarity, track progress and adapt to changes quickly. It ultimately boosts productivity by allowing me to focus on specific tasks while having the confidence that the overall project is being monitored and coordinated efficiently.


    Mehul M.

Great task management system

  • November 12, 2024
  • Review provided by G2

What do you like best about the product?
Jira enables us to keep track of tickets and bugs in a structured manner. Its features enable us to work in an agile enviroment without worrying about tracking the progress.
What do you dislike about the product?
The UI can be a little laggy sometimes. It can also slow down when the project becomes large.
What problems is the product solving and how is that benefiting you?
Jira enabled us to manage the tasks in a structured manner and enabled us to keep track of bugs and provide timely resolutions


    Mohammed N.

Great for Project Handling and Time Management

  • November 11, 2024
  • Review provided by G2

What do you like best about the product?
I like how easy it is to manage projects in Jira. The worklog feature is really helpful for collecting work data, and it makes it simpler to manage my time. It keeps things organized and makes handling tasks smoother overall.
What do you dislike about the product?
One downside to Jira is that it can feel a bit complex. The interface can be cluttered sometimes, and setting up workflows or permissions takes some effort to figure out. It’s powerful, but the learning curve can make it tough, especially for newer users.
What problems is the product solving and how is that benefiting you?
Jira helps me keep track of tasks, deadlines, and team progress all in one place, which simplifies project management a lot.the worklog feature makes tracking my time easy


    Can B.

My Experience with Jira

  • November 09, 2024
  • Review provided by G2

What do you like best about the product?
It’s great for project tracking and managing tasks, especially for Agile teams. The customizable workflows are a huge plus.
What do you dislike about the product?
It can be complex and overwhelming at first, especially with all the settings and configurations.
What problems is the product solving and how is that benefiting you?
Jira helps organize tasks and track progress, making it easier to manage projects and keep everyone on the same page, improving overall team productivity


    Higher Education

Jira for data teams

  • November 08, 2024
  • Review provided by G2

What do you like best about the product?
Adding tags and got integration to track deployments has been super helpful.
What do you dislike about the product?
There are too many automated emails I can't
limit.
What problems is the product solving and how is that benefiting you?
Sprint tracking


    Rudrakshi D.

Perfect tool to track wrokflow

  • November 08, 2024
  • Review provided by G2

What do you like best about the product?
It is the best tool for collaborative tasks across teams and for monitoring task progress. it gives a clear picture of the issues and how are working on them it is user-friendly and easy to implement and we can use it daily to track the tasks.
What do you dislike about the product?
It is little bit lengthy for creating or updating the tasks in Jira
What problems is the product solving and how is that benefiting you?
It solves to differentiate the particular task accordingly and assign it to a particular one. It makes our jobs easy and we can see all the updates over here.


    Volodymyr D.

The best tool for your IT process management

  • November 07, 2024
  • Review provided by G2

What do you like best about the product?
Comprehensive Agile support, customizable workflows, robust integration options, advanced reporting and analytics, powerful issue tracking, permissions and security, scalability for teams of all sizes, continuous improvement with marketplace plugins
What do you dislike about the product?
Steep learning curve, complex setup for customization, can become cluttered with excessive data, performance issues with large projects, limited reporting flexibility without plugins, high dependency on plugins for added functionality, potential for high costs with scaling
What problems is the product solving and how is that benefiting you?
Centralized project management, streamlined task tracking, improved team collaboration, enhanced visibility into project progress, support for Agile practices, efficient backlog prioritization, traceable issue tracking from start to finish, data-driven insights for better decision-making, customizable workflows for alignment with team processes, integration with development and communication tools


    Nathan M.

Streamline Workflows and Project Management with JIRA

  • November 06, 2024
  • Review provided by G2

What do you like best about the product?
I use Jira daily in my current role. Jira software provides a centralized solution for product lifecycle management, agile development including Kanban or Scrum frameworks. It integrates with a wide variety of other development tools such as GitHub and Confluence. The product has robust data reporting and analytics for high level performance tracking and workload management. The product is intuitive, easy to use, and is flexible enough for customized and tailored workflows.
What do you dislike about the product?
Some areas where Jira may be able to make improvements include more on-boarding material/training for quicker on-boarding of new users. The software can struggle to handle very large data sets at times, which can lead to slower load times... Their mobile solution is good but it could be enchanced to match more closely with the desktop version, which has some more capabilities than the mobile version.
What problems is the product solving and how is that benefiting you?
As a Product/Project Manager juggling multiple projects at a given time, JIRA alleviates any issues around staying organized and up to date on project statuses and progress. I can use JIRA from start to finish through a project lifecycle. I can maintain my own personal board in the early stages of product development/ideation - helping me to stay organized and prioritze what comes next. It also allows other stake holders to view statuses without aksing me to provide them, which saves significant time. Our Development Team can pick up my project tickets and I can see thier progress from start to finish. I can also communicate with project teams and developers right within the Jira tickets, which allows for quick communication and record keeping.


    Financial Services

Daily use for managing the teams tickets and intergrading with other teams

  • November 06, 2024
  • Review provided by G2

What do you like best about the product?
Configurable
integration with other project, and other applications
Automations
Process validations
Linkage to other tickets
What do you dislike about the product?
Limited dashboard abilities
Can't create a filter within the dashboard gadgets (need to link to an external saved filter)
What problems is the product solving and how is that benefiting you?
Documentation of our day-to-day tasks
Cross intergrating with other teams in the organization
Managing the teams open cases and exploration of performance statistics