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Jira

Atlassian

Reviews from AWS customer

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External reviews

7,466 reviews
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External reviews are not included in the AWS star rating for the product.


    Entertainment

Production management and service tickets

  • May 18, 2024
  • Review provided by G2

What do you like best about the product?
Ease of use, very collaborative. Integrates easily with other products.
What do you dislike about the product?
Nothing comes to mind. Works well for me.
What problems is the product solving and how is that benefiting you?
Managing service tickets and project tasks.


    Dane B.

Still my go to project tracking tool

  • May 17, 2024
  • Review provided by G2

What do you like best about the product?
Jira is the 800lb gorilla and rightfully so. Admittedly, in the past it was fairly complicated to set up for the lay user, but in the last several years they've made it accesible out of the box to anyone. The free tier is generous and great for startups. There are integrations galore for just about any tool you can think of. I've tried many other project management tools, but none have the extensibility, ease of use, and ever day practicality that Jira has. We use it every day and have little to complain about.
What do you dislike about the product?
Support isn't the easiest thing to get if you're not a paid customer, but the community forums are a good resource. Jira is overbuilt for most companies so it can be overwhelming for new users.
What problems is the product solving and how is that benefiting you?
Jira helps us track everything we do as a product team. It's our system of record for epics, features, and bugs. We integrate it with Github so we can easily track commits and PRs and access them with a single click. Additionally, the new Product Discovery tool has given us a single place to manage our ideas and product work.


    Financial Services

Best Task Management thingy

  • May 16, 2024
  • Review provided by G2

What do you like best about the product?
Very good UI. LOOKS good. Very pleasing to the eye.
What do you dislike about the product?
Nothing is wrong for sure. Don't thing there is anything.
What problems is the product solving and how is that benefiting you?
Tracking tasks. Wow.


    Anwar B.

The best and easiest to use Product Management tool

  • May 16, 2024
  • Review provided by G2

What do you like best about the product?
Firstly the way Jira Scrum board is set up to work with Sprints is unmatched. Hence it is so easy to learn and use. Automations would be the second best feature. The way Jira can be automated for workflows and external comms is amazing. Having Confluence and Jira work flawlessly and seamelessly as part of the integration is the other thing I really liked.
What do you dislike about the product?
I wish Jira would try to implement some of the user requested features rather than pointing to third party add ons.
What problems is the product solving and how is that benefiting you?
Jira helped me manage a huge project with multiple moving parts and different teams and departments. The automations helps me significantly spend less time on follow ups and other admin tasks. The Scrum board functionality helped me not only work in Sprints but also as a first time Agile practictioner easily implement Agile methodology at the workplace.


    Government Administration

Most user-friendly UI of the comprehensive product management tools

  • May 15, 2024
  • Review provided by G2

What do you like best about the product?
Easy UI
Ability to integrate with other business and product management apps
Highly customizable
No lagging real time changes reflect
What do you dislike about the product?
Nothing coming to my mind, I think it is just great but could use more AI tools and integrations
What problems is the product solving and how is that benefiting you?
Collaboration among different dev teams
ticket tracking


    Financial Services

Good for project management and dev ticketing

  • May 15, 2024
  • Review provided by G2

What do you like best about the product?
You can create tasks, bugs, epics, and more, and easily assign them to team members, set due dates, and track progress.
What do you dislike about the product?
Has a bit of a learning curve:it can take some time for new users to get the hang of it.
What problems is the product solving and how is that benefiting you?
It provides a centralized platform for teams to plan, track, and manage their work no matter their expertise


    Verified User in Medical Devices

Great tool for project management

  • May 14, 2024
  • Review provided by G2

What do you like best about the product?
It is an excellent software that is easy to implement and integrate with other applications. It is very easy to observe the changes and progress in the different tasks to facilitate communication between teams.
What do you dislike about the product?
Only the learning curve is a bit slow due to its various tools and options, but minimal.
What problems is the product solving and how is that benefiting you?
Facilitates error detection and change management on projects to ensure that all steps are followed and that the entire team is aware of the changes being made.


    Alberto P.

Probably the most complete ticketing service

  • May 14, 2024
  • Review provided by G2

What do you like best about the product?
The completion of it as well as the integration with other Athlassian tools, like Bitbucket for instance
What do you dislike about the product?
When editting a comment it is not presented in the same way as when editting a comment in the popup that appears when changing the state, the fomatting of code is slightly different.
What problems is the product solving and how is that benefiting you?
Helps me organizing in my dayly basis by having a better idea of my pending tasks and priorizations


    Siddharth T.

Easy to use

  • May 13, 2024
  • Review provided by G2

What do you like best about the product?
It is easy to use and one of the best tools for prject management, it offers multiple services such as custmization, integration, task tracking and so on.
What do you dislike about the product?
Its cost for sure and also limited online functionality.
What problems is the product solving and how is that benefiting you?
Jira streamlines issue tracking and agile project management by offering customizable workflows, agile methodology support, extensive integration options, and powerful reporting features. It centralizes tasks, enhances collaboration, and provides insights for data-driven decision-making, ultimately improving efficiency and product delivery for teams in product management and bug tracking.


    Higher Education

The Goto Tool for SCRUM

  • May 13, 2024
  • Review provided by G2

What do you like best about the product?
managing SCRUM project in Jira is like a piece of cake.
What do you dislike about the product?
some pages do not dynamically reload when content changes...
What problems is the product solving and how is that benefiting you?
running SCRUM