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Jira

Atlassian

Reviews from AWS customer

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External reviews

7,463 reviews
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    Raj S.

Must have tool for agile developers team

  • February 01, 2024
  • Review provided by G2

What do you like best about the product?
Manage tasks, user stories, sprints, and epics very easily. Purchase the plan and go live in 5 minutes.

In the marketplace many templates and integrations are available or all major tools used by developer teams.
What do you dislike about the product?
Pricing is too high. If you are using the freemium version, when your usage reaches where the paid plan is required, you will find it too much costly and very hard to switch to other tools as well.
What problems is the product solving and how is that benefiting you?
It helps to keep track of bugs, product feedback, and current development work. It is helping team members to collaborate with others and solve issues promptly.


    Ray S.

The Best of the Best in product management, JIRA is a well established task solution

  • January 31, 2024
  • Review provided by G2

What do you like best about the product?
JIRA utilizes a lot of basic task management functionality which is ideal for task owners, but as a PM you can really shine with advanced report views, ability to add custom fields, and use EPIC links.
What do you dislike about the product?
JIRA's base product does fall short on the PPM side of program management. Resource management and timeline availability are not included without add-ons. Often companies using JIRA extract project tasks into Excel or other tools to summarize progression with workload reported such as Clarity or Smartsheet.
What problems is the product solving and how is that benefiting you?
Task management has been key, creating roadmaps in recent editions has also been extremely valuable to organizations trying to adapt to a 3 or 5-year product roadmap. JIRA does provide an easy-to-use interface, flexibility, and support of templates, KANBAN boards, and even custom status workflows.


    Manibhushana Rao G.

JIRA for Prod Management

  • January 31, 2024
  • Review provided by G2

What do you like best about the product?
Creating end to end user stories and planning the entire release cycle within the scope of product roadmap
What do you dislike about the product?
Dashboards even though user friendly at times not helpful in the user journeys
What problems is the product solving and how is that benefiting you?
Entire product management , end to end product development to release management


    Computer Software

Jira: Software Management tool

  • January 31, 2024
  • Review provided by G2

What do you like best about the product?
In Jura, you can write the stories and groom it to developers. And also you can assign the ticket to the respective developer. Once development is completed, then you can assign the ticket to QA. And QA can test the ticket and if there are any bugs, QA again will create the bug tickets. Once everything is done. QA will close the tickets. You can create the epic for stories etc. lot more options.
What do you dislike about the product?
Nothing at the moment, if I found anything will let you know.
What problems is the product solving and how is that benefiting you?
Product management


    Shree Nandan D.

Well rounded project management software

  • January 31, 2024
  • Review provided by G2

What do you like best about the product?
Card-based segregation of tasks/stories provides a holistic view of the overall user story and the expectations.

Effectively summarises the bandwidth required for project completion by distributing the project into multiple sprints.

We use Jira daily to keep track of our progress both as a team and as individuals.

It is very straightforward in its use and has an easy-to-implement user interface.

Provides a wide range of tools to manage a project's scope, requirements, dependencies and resources.

Goes hand in glove with Confluence and third-party software like Microsoft Teams and Slack.

Has a robust customer support experience.
What do you dislike about the product?
There is an occasional performance lag while dealing with projects having a large number of sprints/tasks.
What problems is the product solving and how is that benefiting you?
We use Jira predominantly for issue tracking, agile project management and team collaboration. It is hands down the best software for managing agile projects, their scope and lifecycle, it allows all team members to collaborate and be in sync with the changes regarding tasks and project resources. The integration with Confluence is seamless, it automatically links related Confluence documents to the respective Jira tasks.


    nikita s.

A great add on to jira software solutions is jira core.

  • January 31, 2024
  • Review provided by G2

What do you like best about the product?
Automates your business processes. Great way to increase team productivity. Easy to implement and understand.
What do you dislike about the product?
I wish this was an complimentary add on to our existing jira software package. But ofcourse, it's a premium add on.
What problems is the product solving and how is that benefiting you?
Business process automation. It helps me track all my org projects and tasks in one location.


    keoun woo p.

Jira usage review

  • January 31, 2024
  • Review provided by G2

What do you like best about the product?
You can efficiently manage tasks using Jira. It is also possible to distribute roles among team members.
What do you dislike about the product?
It's not exactly a disadvantage, but for beginners using Jira for the first time, it might be somewhat unfamiliar.
What problems is the product solving and how is that benefiting you?
It can improve the team's work efficiency, including solving task distribution issues.


    Rishi Y.

Most Comprehensive and one stop solution for Project Management

  • January 30, 2024
  • Review provided by G2

What do you like best about the product?
I liked Jira because it can integrate with various apps like GitHub, Slack, Teams, etc. It becomes a single go-to software through which we can manage multiple workstreams. We can track user stories, related tasks, and subtasks under planned roadmaps and timelines. Custom Workflows and Automation as a plus.
What do you dislike about the product?
Nothing as such. But probably some improvement (addition of more options) can be made in the area of triggers/actions for automation.
What problems is the product solving and how is that benefiting you?
Software Development, Project Management, Software Release Version control, Bug Tracking.


    Airlines/Aviation

Best product management tool

  • January 29, 2024
  • Review provided by G2

What do you like best about the product?
The magnitude of customization provided by JIRA for product and project management is excellent. This helps in building jira projects specific to your product or business needs.
What do you dislike about the product?
There is a learning curve (not steep) to get accustomed to basic functionalities of jira and also the additional powerful features. So I believe that the onboarding experience and help section could be better.
What problems is the product solving and how is that benefiting you?
Product or project management requires a steady streamlined flow to track the sprints and overall work items, which jira is doing very nicely.


    Victor N.

Jira is good project management tool

  • January 28, 2024
  • Review provided by G2

What do you like best about the product?
Integration with third-party applications and its ability to help self-organizing team to allocate work in a project
What do you dislike about the product?
Lack of built-in tools that can achieve CI CD goals in SDLC
What problems is the product solving and how is that benefiting you?
I can document my bug finding and organize work projects