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Jira

Atlassian

Reviews from AWS customer

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7,463 reviews
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    nikhil.m u.

The Best Bug Tracking Tool

  • January 28, 2024
  • Review provided by G2

What do you like best about the product?
The jira is one software which can be used for bug tracking and we can say best in the market it allows customization of the software can be modified according to our organizational bug defect life cycle flows very easy to implement jira team itself helps in modification and it can be used in daily basis
What do you dislike about the product?
The dislikes about jira is it allows very low space for file upload and the reports are not reusable and little confusing user friendly
What problems is the product solving and how is that benefiting you?
Jira is woring on integration which ease the work of an organisation and customisable options which helps users to meet thier organisation requirements


    Raj P.

Easy to use but can get complex

  • January 25, 2024
  • Review provided by G2

What do you like best about the product?
I like how customizable it is, automation are amazing. You can build so many things out of it.
What do you dislike about the product?
How much time it takes to set it up. Also no mac app.
What problems is the product solving and how is that benefiting you?
We are a large org, jira solves the issue of accountability, SLA about bugs, Epic management's, Large project management


    Brajesh S.

Jira - A versatile tool for Project Lifecycle Management

  • January 23, 2024
  • Review provided by G2

What do you like best about the product?
Jira is great tool for creating,tracking,resolving open issues and task in a software development team.
Provides lots of integration tools and softwares in Atlassian marketplace so have a great flexibilty with other softwares like Github,Gitlab,Salesforce,Zendesk,BackupLabs, etc.
It can be easily integrated and lots of plugins can be used to accelerate the software development lifecycle.
Easily helps in Implementing agile methods of development like assistance in estimating userstories points,uploading and linking active bugs and blockers,epics,Task,subtasks,etc.
Frequently can be used within whole team for collaborative work.
It has a awesome customer support system available in chatbot,Email,call,etc.
What do you dislike about the product?
There are lot of benefits of using Jira with few drawbacks like:
1. The web version is little slow and sometimes hangs during heavy load task.
2. The lifecycle of stories needed to be managed properly in every sprint else task will overlap and throw errors on next sprints.
What problems is the product solving and how is that benefiting you?
Jira has helped us a lot in active lifecycle management of our logistics application by providing smooth ways to track our tickets and open issues and seamless connection with other tickets and plugins for easy analysis of blockers in the development of products.


    Information Technology and Services

Keeps your inbox less busy

  • January 23, 2024
  • Review provided by G2

What do you like best about the product?
Jira ticketitng system is beyond brilliant. The time tracking for SLA's, ticket status options and ability to write internal notes or reply to the customer are all very helpful tools. It keeps basic employee queries from cloggin up your inbox.
What do you dislike about the product?
Can't think of anything that stands out.
What problems is the product solving and how is that benefiting you?
Jira is helping us with tracking employee queries and requests and our timeframe for responding & resolving these instead of having them come into our inboxes where email threads are harder to track and manage.


    Kip K.

Using JIRA for Agile Activities Can Be Wonderful. Or Aggrivating.

  • January 23, 2024
  • Review provided by G2

What do you like best about the product?
JIRA has tons of flexibility within its approach
What do you dislike about the product?
Because of its flexibility, it can be difficult to use in larger organizations unless teams follow some standards. And that's sometimes the issue within my organization
What problems is the product solving and how is that benefiting you?
Our group uses JIRA to manage our product backlog, complete with various stories and bugs representing work for our mainframe team.


    Samraat S.

Best tool for Bug tracing and Project Management

  • January 22, 2024
  • Review provided by G2

What do you like best about the product?
I find Jira impressive due to its versatile project management capabilities. Its centralized platform effectively tracks tasks, issues, and projects, fostering collaboration among teams. The ability to customize workflows, utilize reporting features, and integrate with various tools makes it a popular choice for agile development and project tracking.
What do you dislike about the product?
I find Jira challenging initially due to its complexity and learning curve. Although customization options are powerful, setting them up requires careful management to avoid a complex configuration. The pricing model, particularly for larger teams, could be seen as a drawback for some organizations.
What problems is the product solving and how is that benefiting you?
Jira addresses challenges in project management by providing a centralized platform for task and issue tracking. Its versatility benefits me by enhancing collaboration within teams, streamlining project workflows, and offering reporting features for better insights. The customizable nature of Jira allows for tailored solutions, contributing to efficient agile development and project tracking.


    Mircea C.

Jira is a highly effective tool for managing and tracking software development projects

  • January 19, 2024
  • Review provided by G2

What do you like best about the product?
Jira's user interface is intuitive and user-friendly, which is beneficial for QA teams who often deal with numerous test cases and bug reports. Jira seamlessly integrates with various test management systems which enables QA teams to create, manage, and track test cases directly within Jira, providing a centralized platform for all testing activities.
What do you dislike about the product?
Out of the box, Jira does not focus extensively on test case management. Teams frequently need to integrate with third-party test management tools to handle detailed QA processes effectively.
What problems is the product solving and how is that benefiting you?
Jira fosters collaboration through features like comments, @mentions, and shared dashboards. This enhances communication within the QA team and between QA, development, and other stakeholders, making it easier to clarify requirements, discuss issues, and track decisions. Jira’s reporting features are quite extensive, offering various reports like burn-down charts, sprint reports, and velocity charts. These are valuable for QA teams to track progress, identify bottlenecks, and assess the overall efficiency of testing efforts within the project lifecycle.


    Lucy J.

Jira has greatly improved our business management with applications

  • January 19, 2024
  • Review provided by G2

What do you like best about the product?
I consider that Jira is very agile, this makes it an ideal tool for groups that use scrum or other agile methods in the creation and management of software. - Another element that I like is the great customization offered by the platform, it offers a high customization capacity that allows me to change the distribution of my time according to the specifics of my work. - Jira's integration environment is truly varied and one of its most important features is variety. With continuous integration tools such as Jenkins and Communication Platforms such as Slack, Jira becomes the hub of all activities related to the work.
What do you dislike about the product?
I have noticed that although it is generally feature rich, its user screen can give the impression that it is cluttered and unclear at certain times. I constantly have to double click on various screens and menus to find particular features or settings that have the ability to slow down my ability to be productive.
What problems is the product solving and how is that benefiting you?
Jira is an exceptional lifecycle management and app development aid that has become a standard in computing today. Its speedy assistance, particularity, breadth of integration, ecosystem, ability to generate narratives, collaborative functions and good difficulty administration make it a totality for software development groups. Jira has made a huge improvement in the productivity and efficiency of the teams I have used and I highly recommend it to anyone looking to improve software development procedures and provide quality products.


    Wunna H.

Jira Core - A Comprehensive Project Management Solution

  • January 19, 2024
  • Review provided by G2

What do you like best about the product?
Customizability, Versatility, Powerful Issue Tracking, Integration with Other Atlassian Tools, calability and Regular Updates and Support.
What do you dislike about the product?
Expensive, Resource Intensive and Customization Overhead.
What problems is the product solving and how is that benefiting you?
As a project manager leading a dynamic team in the software development industry, Jira Core has been a game-changer for us. One of the most significant challenges we faced before implementing Jira Core was the lack of a centralized system to manage our projects efficiently. Here's how Jira Core addressed our pain points and brought about tangible benefits


    Computer Software

Good tool but very corporate feeling

  • January 18, 2024
  • Review provided by G2

What do you like best about the product?
Jira helps keep our team on the same page by giving us an easy to use dashboard to glance at current and upcoming tasks
What do you dislike about the product?
Jira does not easily allow tasks to be linked, or for multiple people to own a single task if working in tandem.
What problems is the product solving and how is that benefiting you?
Our team frequently submits bugs for feature requests and software issues and Jira allows the whole team to see them and help plan how they will get done