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Jira

Atlassian

Reviews from AWS customer

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External reviews

7,463 reviews
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External reviews are not included in the AWS star rating for the product.


    Vimal A.

Empowering Project Management and Issue tracking tool

  • December 27, 2023
  • Review provided by G2

What do you like best about the product?
Jira is my favourite tool for managing projects, it is flexible and we can easily customize things. We can easily create workflows and searching is much simpler and faster. It can be easily integrated with other tools as well.
What do you dislike about the product?
Jira is bit overwhelming for the simpler projects because of its extensive features. Initial configuration and setup might take some time.
What problems is the product solving and how is that benefiting you?
Jira organizes and managing the projects efficiently. It helps to avoid confusion and ensures that the deadlines are met.


    Siddhu K.

JIRA the project management tool.

  • December 27, 2023
  • Review provided by G2

What do you like best about the product?
Jira is easy to use. we use it daily for our project management.
Jira provides us labels like p1,p2 and p3 based on the priority of the task we pick them to the sprint.
Other cool feature is we can link our bitbucket account so that when our code is merged. It will be updated in jira as well.
If the issue is bigger, we have the option to create child issues, which can simplify development for the developer.
What do you dislike about the product?
I dont have any dislikes for the Jira Software.
What problems is the product solving and how is that benefiting you?
we can easily manage the project and track the progress of the issues.If we find any bugs we can easily create new issues and add them to the backlog.


    Shiny C.

Fantastic project management service

  • December 27, 2023
  • Review provided by G2

What do you like best about the product?
- Project, Epic, and Label helped me to organize the ticket and progress
- StoryPoint and priority helped us to prioritize the task
- Powerful integration
What do you dislike about the product?
- UI loading Slowly
- Complex UI
- Video Player is buggy
What problems is the product solving and how is that benefiting you?
- Management project progress
- Update the status of the task

It provides clear notification and activity updates which helps us be more transparent.


    Ariel K.

Great and unreplaceable :)

  • December 26, 2023
  • Review provided by G2

What do you like best about the product?
Integrations, ease of starting, great products for small teams as well
What do you dislike about the product?
R&D projects are way too complecated, customer support is way to based on their FAQ/forums
What problems is the product solving and how is that benefiting you?
off-shore product management is made easy by using Jira :)


    Adriana F.

How practical Jira is

  • December 22, 2023
  • Review provided by G2

What do you like best about the product?
Jira is one of my favourite tools for workflow management, it provides good visualization of pending tasks, tasks in progress and tasks concluded, as well as resources to classify and manage them on an easy way
What do you dislike about the product?
Some of its features are a bit complex to use for non-agile team members.
What problems is the product solving and how is that benefiting you?
Jira provides a clear view of the team workflow, helping us manage and deal with issues that may come when performing the activities, as well as estimate execution time, complexity, and other characteristics of the tasks.


    Matteo M.

Issue tracker and scrum tool

  • December 22, 2023
  • Review provided by G2

What do you like best about the product?
Is very powerful on managing the entire scrum workflow. I like the possibility to link stories/issues to other tools like confluence and bitbucket and also add attachments (images/files).
What do you dislike about the product?
The user interface sometimes does not work very well... for example, not always the changes are applied after we set them.
What problems is the product solving and how is that benefiting you?
It lets to keep track of everything in a single place, and this is a very good thing!
Furthermore it is pretty well integrated in bitbucket so that basic git commands are automatically available from Jira itself like for example creating a branch or open a PR.
My team is using Jira every day and we probably can't do without it.


    Mark T.

Communicating Work Status/Updates with Ease

  • December 19, 2023
  • Review provided by G2

What do you like best about the product?
Very effective tool in allocating work load to team members. It is also very easy to use since all the elements of reporting are already present.
What do you dislike about the product?
I cannot think of anything I do not like about Jira.
What problems is the product solving and how is that benefiting you?
It is a tool in resolving all potential and existing issues. It is beneficial to me because we can easily track the progression of submitted tickets with ease.


    Mark O.

Bloated, needlessly complicated

  • December 19, 2023
  • Review provided by G2

What do you like best about the product?
- smart ticket numbers, e.g., linking to tickets from the wiki.
- keyword search, searches the descriptions allowing users to create reports more easily.
What do you dislike about the product?
-made for devs, the interface wasn't designed for the design user. IOW, it plainly ignores the needs of the UX design teams workflow. Forcing design teams to abstract familiar and productive workflows to obtuse and unituitive workflows that waste the design teams time.
-image search is limited, necessitating the marketplace in order to access wider search parameters.
-attachment history
-can't see the forest for the trees. The workspace view is highly detailed and narrow. Seeing the broad view of a project is unituitive and too complicated to grasp. This leads to generating duplicate issues and making it time consuming to find issues.
- using the product while working is inefficient. e.g., trying to use jira features while working can be obstuse. E.g., users doing work in graphic design applications that draw most of a systems resources, forces the worker to shut down most unnecessary applications, such as browsers. this forces the user to reopen jira between work sessions. The steps to do this have a high time and productivity cost.
What problems is the product solving and how is that benefiting you?
Creates a single place where all team members can see the work being done.


    Jenny U.

Easy organization between projects

  • December 19, 2023
  • Review provided by G2

What do you like best about the product?
Jira offers a lot of different methods to organizing and managing projects. I like like the analytics features - it allows for easy analysis of tickets and project boards.
What do you dislike about the product?
It can be overwhelming. There are a lot of features, and sometimes it can be too much, especially when onboarding someone new.
What problems is the product solving and how is that benefiting you?
It helps me with project management. I am able to create tickets to track projects and assign them accordingly.


    Sergey G.

Most powerful tool to manage your projects

  • December 19, 2023
  • Review provided by G2

What do you like best about the product?
Jira provides many options to keep projects, development teams and product owners / business on the same side by creating amazing dev boards and workflows. Integration with Slack and other 3rd party tools do good job to be in touch with all tickets progress and collecting information from teams like customer support team, design team etc. Each team member can find his own way to work with Jira by customizing UI and board.
What do you dislike about the product?
Sometime UI is laggy and need to check twice that action was done in the right way.
What problems is the product solving and how is that benefiting you?
Task tracking, bugs tracking, resources load balancing, advanced roadmaps help business to understand where we are and what we re doing.