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Jira

Atlassian

Reviews from AWS customer

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External reviews

7,284 reviews
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    Sanchit V.

Best Ticketing/Tracking Tool Out There!

  • September 07, 2023
  • Review provided by G2

What do you like best about the product?
The functionality of creating different boards as per requirements is epic. The ticketing flow allows you to reach out the correct team/individual to request for a feature development/bug reporting/task status etc. Great UI, easy to use and includes all necessary attributes to track sprints.
What do you dislike about the product?
Ticket editing/deletion flow can be inproved.
What problems is the product solving and how is that benefiting you?
Jira helps us resolve bugs reporting and resolution. It also helps us plan data sprints and product development sprints. This has resulted in efficient resolution of issues.


    Vlad A.

The leader in the project management

  • September 07, 2023
  • Review provided by G2

What do you like best about the product?
Planning in the agile methodology is crucial. With Jira, we're efficiently organizing milestones, sprints, and deadlines we never miss. At the same time, all stakeholders can jump in at any point in time and see where things stand. Jira become a hub and foundation for all the product conversations, operations, and deliverables.
What do you dislike about the product?
As we were using the DataCenter version before the Cloud, it was not that simple to maintain and update to the most recent versions. However, as we switched to Cloud, all the cons were gone.
What problems is the product solving and how is that benefiting you?
All in one place. Milestones, gant charts, wiki, time tracking, sprints, comments, and super easy to integrate with Slack and other custom automation tools we use.


    Hospitality

There are pros and cons to Jira so I am offering an objective, balanced review.

  • September 07, 2023
  • Review provided by G2

What do you like best about the product?
Jira does a good job keeping a team organized and accountable during a project sprint.
What do you dislike about the product?
Compared to some of my experience with other products, I find Jira to be tough to 'figure out' and not very intuitive.
What problems is the product solving and how is that benefiting you?
We are able to set up sprints with specific tasks and/or bugs that are writted up in Jira. This keeps the team on track and as we move tasks from one state to another, it gets re-assigned to another person, as configured.


    Cesar M.

Best Software management tool

  • September 07, 2023
  • Review provided by G2

What do you like best about the product?
Kanban boards
Sprint reports
Personalized filters
What do you dislike about the product?
It's a little bit slow sometimes when you have a lot of information.
What problems is the product solving and how is that benefiting you?
Sprints organization and reviews.
Keep track of how many task developers handle.


    Renu G.

Best Tracking tool

  • September 07, 2023
  • Review provided by G2

What do you like best about the product?
In JIRA, you can track all of the activities i.e. subtasks , bugs , stories that has been created by an user .
it is basically a simple bug tracking tool which helps you to track all os the acitivities.
What do you dislike about the product?
i think , jira is going on a right direction. everything that jira has seems perfect to me .
What problems is the product solving and how is that benefiting you?
it has been helping in the trackinf all of the activities within the orginization .
it has a dashboard which tells your total progress till date .
It has tickets in which you can track the time of loggin hours which helps to differentiate the user performance.


    Jayashri A.

Jira : Useful tool for managing projects

  • September 06, 2023
  • Review provided by G2

What do you like best about the product?
In Jira , I can able to handle Project, issue, bug, task, and workflow. All phases of a project's development life cycle, from planning to coding to testing managed in Jira system.
What do you dislike about the product?
Window is taking long time to load. Also, UI need to make user friendly.
What problems is the product solving and how is that benefiting you?
I can able to track current status and all details in one platform.


    Pushpanjali M.

Great Project and Product Management Tool

  • September 06, 2023
  • Review provided by G2

What do you like best about the product?
JIRA helps to manage the huge backlog and helps seemlessly work on new implementation and support work. It is an easy tool to run Sprint Ceremonies and track the work done by scrum teams.
What do you dislike about the product?
Nothing so far, the experience has been. It is a great tool to collaborate and get things done.
What problems is the product solving and how is that benefiting you?
Management of huge amount of backlog efficiently is extremely helpful and time efficient for me.


    manav g.

Ease to use for tracking

  • September 06, 2023
  • Review provided by G2

What do you like best about the product?
In Jira you can track allof the activities in it , whether it is a bug , sub task , epic etc.
it can track all of the activities in it .
You can create tickets for your orginization and track them
it gives you the burn down chart of the process tou can search the tickets which have been created in it .
What do you dislike about the product?
I don't think so there is something you cannot like that of but when you create a bug sometimes attached file that has been attached in it it odes not show ( it might because of the internet connection ) .
What problems is the product solving and how is that benefiting you?
It is solving all of the problems for ex : you can track all of your tickets in it and you can searc the tickets , you can find the issues which has been reported to you or assigned to you .
you can see the burdown chat and track the progress.
it gives you the dasboard of the current sprint/milestone


    Jorge M.

JIRA: Powerful System

  • September 05, 2023
  • Review provided by G2

What do you like best about the product?
The follow up among several detailed information about product and services with priority level allowing several team members to collaborate effectivelly to find a solution.
What do you dislike about the product?
sometimes it might feel overwhelming having a lot of non relevant information in the screen with distracting elements that could be optional or could be hiden to the user if necesary
What problems is the product solving and how is that benefiting you?
It is used in the product or repair service providing information from multiple colaborator to solve common goals to archieve on time. Providing attachments, links and additional information helping to solve the problem.


    mohsin s.

JIRA in only and best solution

  • September 05, 2023
  • Review provided by G2

What do you like best about the product?
Project tracking and report generation is the best thing in JIRA, the task-assigning process is so easy that a novice can do it. Burn-up / down charts generated from JIRA are so lively and straightforward to understand.
What do you dislike about the product?
To date, I haven't experienced any downside of JIRA. But pricing can be one factor where the enterprise can work to Improve themselves. Another thing is the collaboration feature.
What problems is the product solving and how is that benefiting you?
As a scrum master, I prefer JIRA over other tools like Trello, and ClickUp. Team management and task management are very effective and productive comparatively. Such features definitely increase production and help the organisation in many ways.