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Jira

Atlassian

Reviews from AWS customer

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External reviews

7,463 reviews
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External reviews are not included in the AWS star rating for the product.


    Saurabh Suresh R.

Emphasis on Jira Core functionality

  • December 19, 2023
  • Review provided by G2

What do you like best about the product?
It's easy to use. HElp to mantain the work efficiently.
create, plan, discuss, and prioritize tasks with complete transparency.
Helps in managaing teams tasks and performance.
What do you dislike about the product?
It is not so cost effective. Need licensing to use.
What problems is the product solving and how is that benefiting you?
to create, plan, discuss, and prioritize tasks with complete transparency.


    Computer Software

Solid system but could use improvement

  • December 18, 2023
  • Review provided by G2

What do you like best about the product?
Good ticketing system to keep track of progress of different projects
What do you dislike about the product?
It's not reportable and the UI isn't always helpful
What problems is the product solving and how is that benefiting you?
Jirs helps us create a repository for requests coming in from all over the business, and organizes them in one place to help us pioritize the most urgent ones.


    Logistics and Supply Chain

Jira is a de-facto standard in my industry

  • December 15, 2023
  • Review provided by G2

What do you like best about the product?
JIRA is actually more than just a bug tracker, it's an infrastructure. You can build your own plugins, deploy 3rd party plugins, customize everything for your needs. On the other hand, you can use JIRA as a checklist, using the very simple workflow. Last, but not least: JIRA integrates with other software such as Slack.
What do you dislike about the product?
Well, it's not modern. It's a old software, and UI could be more responsive. Third party extensions sometimes are very slow. There's no standards in 3rd party extensions.
What problems is the product solving and how is that benefiting you?
For me, JIRA solves two kinds of problems:
1) I can keep track of bugs in the software, fix them or re-assign to another team members
2) It can give a brief overview what other colleagues are doing and if we are close to reaching the sprint goals.


    Aman B.

Best software to manage software development lifecycle

  • December 15, 2023
  • Review provided by G2

What do you like best about the product?
The best thing which i like about jira is it provides a hassle free solution to planning and tracking your projects and maintain an effective workflows for your client
What do you dislike about the product?
One thing i like to mention which i really don't like about this tool is some of the features are hidden and if you want to use those features you have to know the tool inside out.
What problems is the product solving and how is that benefiting you?
It provides a well structured way to manage and maintain your projects which really a good problem solving.


    Harikishan B.

Best tool for Agile processes

  • December 15, 2023
  • Review provided by G2

What do you like best about the product?
Project Planning using Kanban or Scrum boards
Sprint planning
Dependency tracker
Risk Management etc.
What do you dislike about the product?
Nothing as of now.
Sometimes it is slow.
What problems is the product solving and how is that benefiting you?
Sprint Planning
Scrum /kanban board
planning the work and dependencies
risks


    Victoria S.

Jira interface is useful, but a bit confusing

  • December 14, 2023
  • Review provided by G2

What do you like best about the product?
Jira is useful for streamlining tasks and proccesses. It is convenient to have all of these tasks in one place and to keep organized.
What do you dislike about the product?
I dislike that Jira is not very user friendly. I believe the interface is sometimes difficult to use and navigate.
What problems is the product solving and how is that benefiting you?
Task administration and management.


    Computer Software

Jira - Service Management and Confluence

  • December 13, 2023
  • Review provided by G2

What do you like best about the product?
It is the best software which can manage the work and updates on the task/tickets. It' is very use friendly and easy to understand by its UI. We can tag the people so that they notify as well as assign. Workflow we can design, status can be updates and much more manage by using this tool
What do you dislike about the product?
Only I can say it having poor overall support for customer and organisation management.
What problems is the product solving and how is that benefiting you?
On daily basis we are using Jira software. On the basis of status and comments provided we can get to know what would be the next step.


    Shivam S.

Everything you need for your Product at one Place

  • December 13, 2023
  • Review provided by G2

What do you like best about the product?
My top features for JIRA include:

1. Easy movement of tasks between lanes.
2. Fast, Quick and Efficient tracking of work done.
3. One stop solution for an overview of the current, future and past state of the progress.
4. Easy to collaborate and integrate with other work flows.
What do you dislike about the product?
Things JIRA can improve upon:

1. No option to create tasks without the premium plan. If ability to create 'x' tasks was provided in the free plan, it would have been good.
2. The learning curve of setting up the project is a bit steep.
What problems is the product solving and how is that benefiting you?
We are using JIRA to :
1. Track man hours and effort put in tasks.
2. Present, past and future state of our product.
3. Organzie, Plan and. execute the development process.
4. Collaborating throughout the company to get facilitate quick and efficient solutioning.


    Computer Software

Director of Customer Success

  • December 13, 2023
  • Review provided by G2

What do you like best about the product?
I like that I can see where our dev buildouts are as well as the requested dev from our customer base.
What do you dislike about the product?
There is nothing I dislike about Jira at the moment.
What problems is the product solving and how is that benefiting you?
Development buildout, enhancement requests, bug tracking


    Himanshu G.

Easy to use and Number of features

  • December 13, 2023
  • Review provided by G2

What do you like best about the product?
It is easy to sue in day to day life , We can creates bugs , task , stories and sub-tasks.
We can tag people on the tickets , we can choose the bug life cycle also according to our needs in jira.
we can apply the filters on the tickets according to the reporter , date etc
What do you dislike about the product?
Unable to the changeproject after craeting the ticket in wrong project , if that fetaure will be available in the future then that will be a nice thing
What problems is the product solving and how is that benefiting you?
we can creates the projects , set the bug life cycle accoridng to our needs.