Sign in Agent Mode
Categories
Your Saved List Become a Channel Partner Sell in AWS Marketplace Amazon Web Services Home Help

Jira

Atlassian

Reviews from AWS customer

0 AWS reviews
  • 5 star
    0
  • 4 star
    0
  • 3 star
    0
  • 2 star
    0
  • 1 star
    0

External reviews

6,967 reviews
from

External reviews are not included in the AWS star rating for the product.


    Anshul R.

Powerful Project Management with Some Usability Hurdles

  • December 18, 2025
  • Review provided by G2

What do you like best about the product?
I like Jira's flexibility and ability to adapt to different workflows and project needs. It allows my team to customize issue types, workflows, and boards, which makes it easy to manage both simple tasks and complex projects. The real-time visibility through dashboards and reports helps track progress and identify bottlenecks early. Jira integrates well with other tools, enhancing collaboration and keeping all project-related information centralized. I also enjoy how Jira supports collaboration and accountability within the team with features like commenting on issues, attaching files, and tracking history. The notifications and activity logs keep everyone updated on changes without constant follow-ups. It performs well at scale, making it reliable for managing multiple projects and teams while maintaining structure and consistency.
What do you dislike about the product?
One area where Jira could improve is usability, as the interface can feel complex and overwhelming, especially for new users. Setting up workflows, permissions, and custom fields often requires significant configuration and learning time. Performance can also slow down when managing large projects with many issues, which affects productivity. Simplifying navigation and improving ease of use without losing flexibility would make Jira even more effective.
What problems is the product solving and how is that benefiting you?
I use Jira to manage projects and track work. It organizes tasks and priorities, improves visibility and accountability, and enhances team collaboration with transparent progress tracking and structured workflows.


    Computer Software

Efficient Project Management with Comprehensive Insights

  • December 18, 2025
  • Review provided by G2

What do you like best about the product?
Jira is efficient in managing a complex project where we needed to manage timeline and track the work progress efficiently.It's ability to show all the information at one place is great.
What do you dislike about the product?
The UI is very cluttered and the setup is a bit tough for new user
What problems is the product solving and how is that benefiting you?
It helps us managing the task and deadline of the project we work on and maintain accountability.


    paavan c.

Comprehensive Tracking, Needs Simplified Onboarding

  • December 18, 2025
  • Review provided by G2

What do you like best about the product?
I really like Jira for its end-to-end issue traceability. It helps me understand from the start who raised the ticket, how the problem developed, who was involved in the solution, and the status each time a comment was made. It's great that I can go back and see those comments anytime, which makes tracking really easy.
What do you dislike about the product?
I think Jira could be improved by simplifying the features for new users. Things like story points, epics, and sprints might confuse newcomers. It would be better if they were optimized a bit.
What problems is the product solving and how is that benefiting you?
I use Jira for organizing, tracking, and managing work. It provides end-to-end issue traceability, making it easy to see who raised a ticket, how it evolved, and track comments over time. This solves the problem of work organization and enhances communication.


    yuvraj t.

Effortless Project Management with Jira

  • December 17, 2025
  • Review provided by G2

What do you like best about the product?
I like how customer-friendly Jira is. I use features like Kanban boards, workflow creation, and ticket search, which are valuable for our project management. The initial setup of Jira was very simple, which I appreciated.
What do you dislike about the product?
None
What problems is the product solving and how is that benefiting you?
Jira solves all timeline-related issues and allows us to constantly track the status of every assigned task.


    James H.

Atlassian Tools Supercharged Our SaaS Team

  • December 17, 2025
  • Review provided by G2

What do you like best about the product?
Sprint Planning & Backlog management. Dashboards and Reporting. Automations
What do you dislike about the product?
New users who have never used Jira find the UI Complex for the first few days
What problems is the product solving and how is that benefiting you?
Using Atlassian's suite of tools like Jira Discovery, Confluence, and Jira has been a complete turnaround for our team's workflow. Especially when managing projects in two-week sprints, these tools have streamlined every phase from product design to production. The seamless collaboration and clear tracking ensured ideas smoothly transitioned into impactful products. Truly, Atlassian's solutions empower our team's productivity!


    SUNIL N.

Essential for Project Management Planning

  • December 17, 2025
  • Review provided by G2

What do you like best about the product?
I like how Jira makes it easy to prepare all aspects of project management plans, including scope level plans, quality level plans, services level plans, communication level plans, and time management plans. It's really useful for preparing project specifications and assigning tasks to resources, allowing for easy feedback. I also appreciate that Jira is basically a free tool, and you don't have to spend a lot to use it effectively, which is a big plus compared to other expensive project management tools. It's great that I can integrate Jira with tools like Zoom, and it helps in defining teams and allocating tasks efficiently.
What do you dislike about the product?
Jira doesn't support big level documentations, or adding more extensive documents, even in its paid version.
What problems is the product solving and how is that benefiting you?
I use Jira for project management planning, creating project specifications, allocating tasks, and managing resources. It helps me prepare comprehensive project management plans, including scope, quality, and communication plans. Jira supports task allocation and feedback, streamlining my project workflows.


    Sahil P.

Powerful Tracking, Needs Smoother Navigation

  • December 17, 2025
  • Review provided by G2

What do you like best about the product?
I like Jira's issue tracking, customizable workflows, and how it provides a clear vision into team progress. The initial setup was very easy.
What do you dislike about the product?
The UI can feel cluttered at times, and performance slows down on large projects. Jira pages like boards and issues view can take time to load, which can slow down daily work. Issue view and board navigation could be simpler.
What problems is the product solving and how is that benefiting you?
Jira helps track tasks, keeping the team aligned with projects. I like its issue tracking, customizable workflows, and clear vision into team progress.


    Oleksandr T.

The Power of Prioritization

  • December 17, 2025
  • Review provided by G2

What do you like best about the product?
I've been using Atlassian products like Jira and Confluence, and they have transformed the way my team collaborates. We rely on the customizable Kanban and Scrum boards to streamline our projects, and calculating the RICE score in Product Board has enhanced our planning process. The integration and seamless functionality are impressive, making team management efficient and effective.
What do you dislike about the product?
I wish there were more options to customize the backlog view in scrum and kanban projects.
What problems is the product solving and how is that benefiting you?
1. We defeated chaos in our tasks
2. We prioritized every story in our backlog


    Information Technology and Services

Efficient Ticketing and Progress Tracking with Jira

  • December 17, 2025
  • Review provided by G2

What do you like best about the product?
Jira is a project management where users can raise a request and can track the progress of it.
What do you dislike about the product?
The user interface could be improved, as it currently appears quite basic and resembles a simple application.
What problems is the product solving and how is that benefiting you?
It is a tracking tool for enterprises where users can raise, track and update the requests raised for projects and bugs


    Bopanna M.

Effortless Ticketing with Detailed Insights for All Users

  • December 17, 2025
  • Review provided by G2

What do you like best about the product?
One of the best ticketing tools for technical and non-technical, simplicity, which provides detailed information in a single ticket
What do you dislike about the product?
so far nothing, anything will let you know and will voice out
What problems is the product solving and how is that benefiting you?
The SW is amazing for the Atlassian side, they are doing what ever is possible on their end, one of the best tool management system, saves time, effort