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Jira

Atlassian

Reviews from AWS customer

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External reviews

7,287 reviews
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External reviews are not included in the AWS star rating for the product.


    Christian A.

All in one place

  • June 02, 2023
  • Review provided by G2

What do you like best about the product?
capability to engage developer teams and helpdesk teams all in one
What do you dislike about the product?
too much steps to setup a solution
Not always worked
What problems is the product solving and how is that benefiting you?
Software Development principally accountability and project management
Also we use tempo and agile poker to manage our estimates


    Alok S.

Best Ticketing/Project Management Tool

  • June 01, 2023
  • Review provided by G2

What do you like best about the product?
The best thing about JIRA is its simplicity; creating tasks, stories, and bugs is pretty simple, and anyone can easily use the product.
What do you dislike about the product?
The API automation could be further enhanced to allow various authentication mechanisms. Also, the reports could be made interactive.
What problems is the product solving and how is that benefiting you?
Jira is solving the management use case, where the project development can be tracked and traced easily and also, from the support perspective, it solves the use case of monitoring the bugs and resolution SLAs.


    Geoff T.

The best method for tracking software tasks, bugs, and fixes

  • June 01, 2023
  • Review provided by G2

What do you like best about the product?
This has been pretty much an industry standard while I've been working in tech: all three companies have used it. It's portable knowledge and well integrated with Bitbucket
What do you dislike about the product?
It can be made overly complex with customizations
What problems is the product solving and how is that benefiting you?
Enables non-techies to report problems they're seeing and enables developers to address them, quantify them, establish a unique ID for them. Makes team development possible.


    Srikanth A.

Good for Agile

  • May 31, 2023
  • Review provided by G2

What do you like best about the product?
Very organized for Agile, features of burn down chat and pointing features
What do you dislike about the product?
UI can be better, detail page of subtask an be better
What problems is the product solving and how is that benefiting you?
It makes life easy for clients , developers , testers to track tasks in Agile mode


    Habib A.

Jira the best ALM tool

  • May 31, 2023
  • Review provided by G2

What do you like best about the product?
Bugs/Defect Tracking, Test Cases Management, Customized workflows, and reporting
What do you dislike about the product?
Nothing to report, its a great ALM tool.
What problems is the product solving and how is that benefiting you?
Effective Test Case Management


    Retail

Best Project Management tool

  • May 31, 2023
  • Review provided by G2

What do you like best about the product?
Jira is the top project management tool I have ever used. The ability to create dashboards and have various views helps us track the statuses of the projects that need immediate attention.
What do you dislike about the product?
Nothing that I can think of at this moment
What problems is the product solving and how is that benefiting you?
Migrating to Jira really helped us track the projects efficiently and gave us visibility about the progress being made on the projects and bugs/issues that have been identified.


    Oussama K.

Best tool for project management

  • May 31, 2023
  • Review provided by G2

What do you like best about the product?
Powerful and very customizable, it helps teams organize work and assign tasks, integrates with third-party tools like GitHub and many others, and is very good for agile teams
What do you dislike about the product?
- extremely slow it takes time to do simple stuff
- very complicated and even require expertise in some cases
- expensive and not targetted for small projects.
What problems is the product solving and how is that benefiting you?
- helps track tasks, tickets, stories, and epics, helps organizations to track everything related to projects
- but it is stupidly slow, why is there a loading indicator whenever I do something
- where is dark mode it is 2023


    Dhavan M.

One of the most reliable product for product management

  • May 31, 2023
  • Review provided by G2

What do you like best about the product?
JIRA is one of the best product to manage product which provides flexibility for developers as well as product managers to track the progress of each task
What do you dislike about the product?
There is nothing which I want to change for JIRA
What problems is the product solving and how is that benefiting you?
It is resolving problem of managing product development progress. Team can track each and every step of product development without putting much effort


    Dhavan M.

Best tool to run spring and project management

  • May 31, 2023
  • Review provided by G2

What do you like best about the product?
I like the way JIRA provides environment to manage task tickets, backlogs and run sprints for development and other management related work
What do you dislike about the product?
I can't think of anything which JIRA needs to improve
What problems is the product solving and how is that benefiting you?
JIRA is great product to resolve product management related issues and track progress of different pieces of product development.


    Printing

Good ticketing system

  • May 31, 2023
  • Review provided by G2

What do you like best about the product?
I like the amount of things a Jira admin can do, such as edit tickets and create tickets for other users. It allows me to be more specific for tickets when users aren't
What do you dislike about the product?
One thing which I dislike about Jira is somtimes going through the ticket statuses can be quite clunky when trying to close a ticket
What problems is the product solving and how is that benefiting you?
It allows people to create tickets for us which we can easily track and archive so we can go back and check past issues to see how to solve current ones