Jira
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Jira is the grease that keeps the wheels turning
What do you like best about the product?
Jira gives us an application of record for all of the activity of developers, product managers, product owners and management. We created a template for all tasks in the lifecycle of a product and use that for every product we develop.
What do you dislike about the product?
Jira requires discipline. If one or two people don't use Jira then it breaks down the tracking of projects - but it's easy to quickly identify the individuals not using the tool correctly
What problems is the product solving and how is that benefiting you?
Need a platform that gave a graphic representation of the status of each product in our profile. Management can look at the boards and identify products in distress and push resources to the product for completion
My personal experience on Jira
What do you like best about the product?
When using Jira, I especially appreciated its project and ticket tracking and management features. Very useful for team collaboration around projects, it has customisable features that can be adjusted according to your needs. I really appreciated its reporting and analysis capabilities and also the possibility to integrate a large number of other applications.
What do you dislike about the product?
What I didn't like most about Jira was that it was heavy and tedious to learn. I find this not very practical for the integration of new team members who waste a lot of time understanding how to use the application. Moreover, it is limited to just 10 users in its free version. It's revolting!
What problems is the product solving and how is that benefiting you?
Jira solves various challenges and problems that are faced by teams or organizations in using various tools. Some of these challenges include lack of flexibility, difficulty in customization, difficulty in adoption by teams, extensive training to learn the tool and being expensive.
Sometimes, I use this tool for project management and issue tracking. It provides a centralized platform for managing tasks, bugs, and other types of issues and it helps teams to organize and prioritize their work.
Sometimes, I use this tool for project management and issue tracking. It provides a centralized platform for managing tasks, bugs, and other types of issues and it helps teams to organize and prioritize their work.
Great for development but over complex for task management
What do you like best about the product?
I like that you can create multiple projects with different lifecycles depending on the team and need.
What do you dislike about the product?
I think the reporting is by far the least user friendly. There are so many limitations with reporting on specific KPIs that often I have to extract the data and do the reporting elsewhere.
What problems is the product solving and how is that benefiting you?
We use it as a service desk tool where users have multiple ways of creating tickets. Previously we had it connected to Salesforce via Service Rocket, we had email assignment/services to projects and a user could also log in and create a new ticket. That way we can have all new bugs submitted via multiple sources.
Jira Review
What do you like best about the product?
Structure of the epics - Feature , Delivery , Stories. The kind of flexibility it provides with respect to Roles and resusablity features. Assigninh stories to the users and its seamless integration with outlook is quite helpful
What do you dislike about the product?
Search Engine of jira could be better, sometimes its really difficult to find relevant documents despite using thr right keywords. Also its Inability to write content heavy documents such as FSD or design documents such as FDD
What problems is the product solving and how is that benefiting you?
It primary helps in tracking issues , planning the entire release in terms of story points , Dev efforts. Log in time spent on the issue immediately through tempo , so as to manage my efforts better
Jira is the best way to track any issues in your operation!
What do you like best about the product?
I love how Jira allows your team to centralize all bugs realted to product, issues with workers trying to access platforms, tools etc. Through Jira you can create efficient ways to ensure everything's working smoothly!
What do you dislike about the product?
I've neved had any bad experiences with Jira. This product allows me to easily connect with the team, and this is not only for my department. The whole company relies on Jira to make sure everything is going well, and when something goes wrong we can easily identify the issue and work on it.
What problems is the product solving and how is that benefiting you?
Jira is supporting our whole sales team, by providing efficient ways to track any bugs related to our operation. Creating tickets to our IT team allows them to easily centralize and prioritise any issues thatm might appear.
Easy to organize your developments
What do you like best about the product?
Easy to track the on-going project and have an idea of what's pending
What do you dislike about the product?
interface can be improved with facilities and graphics
What problems is the product solving and how is that benefiting you?
helps me track the progress of the projects and focus on the points of attention that need to be improved
A powerful tool, but not necessarily user-friendly
What do you like best about the product?
- Jira is probably the most well-designed project management tool for software that I have seen so far.
- Powerful dashboard
- Intuitive operation of Kanban
- Automated features
- Many integrations
- Powerful dashboard
- Intuitive operation of Kanban
- Automated features
- Many integrations
What do you dislike about the product?
The drag and drop response of Kanban is a bit slow, and sometimes it crashes. This has always been a headache, and I hope there will be more functions to help with sprint planning, such as tracking the progress of reviewing tasks.
What problems is the product solving and how is that benefiting you?
Display and manage each individual's progress, and provide a place to record project bugs and ideas.
Cannot automate post tracking of the activity
What do you like best about the product?
It is the best tracking tool in the market. We can track the work of the team, as it could be user stories tracking or tracking of some cases. It has the power of data visualization which makes tracking easier and more interesting.
What do you dislike about the product?
We cannot perform a post activity on the cases or records we are tracking. Once my tickets are closed I need to post-process them for that I have two options either integrate with Salesforce or move everything to Salesforce(tracking part also). The biggest drawback of JIRA is, it does not have automation tools built in.
What problems is the product solving and how is that benefiting you?
We used JIRA for tracking cases raised by our team and have done some integrations with other systems. The major challenge we faced is the post-automation once the case is created. We want our case creation fields to be prepopulated based on the user's selection. This we achieved in the end through Salesforce flow and Lightning web components. We switched from JIRA to Salesforce as most of our post automation was handled there.
Jira Agency Project Managers Review
What do you like best about the product?
The Kanban view is very helpful. Also, being able to clone tickets saves a lot of time on deliverables that are reoccurring.
What do you dislike about the product?
The inability to assign one ticket to multiple people.
What problems is the product solving and how is that benefiting you?
It helps lay out all of the deliverables we have per client. In addition to the separation of tickets by using epics.
Very useful and intuitive
What do you like best about the product?
It allows to semplify multiple tasks, assigning specific actions to each one responsible for it.
What do you dislike about the product?
The only thing that can be improved is clicking on urls in ticket descriptions: if you don't click right, it opens links in the same page losing the Jira ticket.
What problems is the product solving and how is that benefiting you?
It helps assigning tasks to various people.
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