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Jira

Atlassian

Reviews from AWS customer

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External reviews

7,288 reviews
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External reviews are not included in the AWS star rating for the product.


    Construction

Great tool for organizing development projects and tracking build stage and work done

  • March 31, 2023
  • Review provided by G2

What do you like best about the product?
Features and tools available are flexible and moldable to different projects and work processes - There are also plenty of 3rd party integrations possible
What do you dislike about the product?
Not Jira specifically but sometimes different teams in an organization use it differently and there can be assumptions from both sides that lead to missed expectations when coordinating
What problems is the product solving and how is that benefiting you?
Cross-team communication, project planning, bug reporting and escalations, putting business requirements into developable parts, supporting an agile process, record keeping and statistics about working teams


    Information Technology and Services

Great ticketing solution

  • March 31, 2023
  • Review provided by G2

What do you like best about the product?
Jira is customizable to your business and is developed to be hyper intuitive
What do you dislike about the product?
Jira can become a complex solution when you want to use only a few fields. However, that's not a big issue
What problems is the product solving and how is that benefiting you?
Jira helps us with collaboration and tracking the progress of each project. We even use jira to project manage across teams.


    Chiru Kumar R.

The best bug tracking software

  • March 30, 2023
  • Review provided by G2

What do you like best about the product?
The primary purpose of Jira is to track defects in the project. It acts as a bridge between two organizations where both clients and vendors can be on the same page regarding tracking the project status and defects in the project.
What do you dislike about the product?
There is nothing much to dislike about Jira, but a minor issue is sometimes it takes time to reload the page, and the updated status will be shown later, which causes some uncomfort to users.
What problems is the product solving and how is that benefiting you?
It helps users daily by updating the status of bugs and requirements. So that users do not need to maintain multiple sheets to track and several columns to update data, users can also post their comments against the bugs, which will reach out to the clients or vendors. Also, there will be no delay in posting the status to clients.


    Daniel K.

Practical and visual organization

  • March 30, 2023
  • Review provided by G2

What do you like best about the product?
The visualization in board and cards with the possibility to tag tasks for each user, and filter by users greatly facilitates the division of actions in a team.
What do you dislike about the product?
It is not possible to add more than one person responsible for a task. It would be interesting to have a timer on each task card to estimate how much time is spent on each task.
What problems is the product solving and how is that benefiting you?
Organization of the team's internal demands. With Jira, we ensure that the entire team has visibility of the tasks we need to do, those that are in progress, and those that are completed. Additionally, the ability to write comments on the task allows for an environment of exchange among collaborators, so any questions or remarks about the activity are concentrated on the card.


    Julia T.

Helps to manage IT processes and my everyday life at work better

  • March 30, 2023
  • Review provided by G2

What do you like best about the product?
Intuitive, friendly user interface, a lot of add ones that makes it easier to do my work. Good UX features. I like Zephyr add on for my test cases, I like test runner.
What do you dislike about the product?
I can't easily use JQL, i wish there were searching blocks to make it easier to search bugs, test cases, user stories, and tasks.
What problems is the product solving and how is that benefiting you?
Test cases writing, bugs reporting, bugs fixing tracking, test planning, sprint planning, tasks execution, sprint board, communication with the team, most of work related processes.


    Information Technology and Services

Let JIRA be your project manager!

  • March 30, 2023
  • Review provided by G2

What do you like best about the product?
Many dashboard templates to choose from, ways to link issues together. JIRA makes day-to-day task tracking transparent and allows for generation of high level overviews that can be easily shared with management.
What do you dislike about the product?
The dashboard can be clunky and sometimes load times leave a lot to be desired. There are a ton of customizations available which can be a little confusing to understand what they all do.
What problems is the product solving and how is that benefiting you?
We can easily track our daily tasks and switch between multiple users on a team. We are able to track how quickly issues are getting create/closed out which helps us understand whether our sprint durations span an appropriate amount of time.


    Marketing and Advertising

Jira is so intuitive!

  • March 30, 2023
  • Review provided by G2

What do you like best about the product?
Jira is a perfect hub to store information on various projects! Everything is well organized and easily accessible. Plus, its ability to interact with Ziflow and Trello is a must!
What do you dislike about the product?
Nothing! Jira is an awesome product! I can see myself using it well into the future!
What problems is the product solving and how is that benefiting you?
Jira keeps loads of info we get from clients in a single place - well organized and super efficient to use!


    Computer Software

Best tool available for manage the project

  • March 30, 2023
  • Review provided by G2

What do you like best about the product?
Tracking the bugs is very easy for each client's requirement
What do you dislike about the product?
To tickets in backlogs and manage them is sometimes difficult hence it should be easier
What problems is the product solving and how is that benefiting you?
To tracking of bugs for for each and every client's requirement and too manage them is very easy in Jira


    Computer Software

Review

  • March 30, 2023
  • Review provided by G2

What do you like best about the product?
Jira has indeed provided us with connections with a wide range of tools, ranging from the most basic to those that are hard to sync; but, in the instance of Slack and Crm, Jira takes a quick and reliable integration. To meet the unmet needs, we established various times for process issues. Tickets are incredibly simple to monitor, and you can always handle them using any tool. The quality via contact is quick, the mistake solution is very effective, and problem monitoring keeps customers and advisors informed.

Jira is without a doubt the perfect tool for collaboration. All members of the team may easily obtain, collaborate, and even develop and maintain a record of each group project and activity in a seamless and simple manner. There are numerous venues where we can verify and obtain recommendations for our services. The tool is simple to use. On Jira, we can also simply work on enormous and complicated projects.
What do you dislike about the product?
Collaborating on cross-initiatives might be challenging at times. In fact, while we were engaged in a task, there have been several big teams; but often the changes were restricted to one group and other times they were available to all. When I altered something for my group, it affected all of the teams, which presented a problem. The sophisticated features are a little difficult to grasp, but they can be simplified.

The major gripe regarding Jira is the enforced upgrades and the ability to change the Interface without notice. I understand that these are required and frequently result in beneficial improvements. Unfortunately, the absence of details prior to and following the launch is quite annoying.
What problems is the product solving and how is that benefiting you?
Jira was a tremendous addition to work efficiency during the final few years of my working life and business utilization. It simplifies our lives by storing all of the relevant details, records, and documents for our projects and products in one location. Any product plan we created is important and simple to share with all members of the team. That greatly aided our job and organization.

Jira had provided us with a simple and fast approach to monitoring defects in our internal rules. It is simple and straightforward to apply to our employees, albeit we must gain intelligence from Jira and into Spreadsheets to obtain every one of the aggregate statistics that we require.


    Computer Software

good for agile project management

  • March 30, 2023
  • Review provided by G2

What do you like best about the product?
Jira is very good tool for manage the project from the beginning to end up. It is very useful to manage and track each and every client requirements.
What do you dislike about the product?
- something lagging in jira while Filter the data
What problems is the product solving and how is that benefiting you?
- Tracking of each client requirements
- Tracking of every bug under the requirements
- Report generation according