Jira
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Jira is user-friendly and helps us consolidate and organize our work!
What do you like best about the product?
It is relatively user-friendly, has a clean UI, a lot of features, integrations, and add-ons, and provides great templates and workflows to help maintain our work in a sprint-oriented environment.
What do you dislike about the product?
Permissions for different team members can often become confusing and cumbersome as well as overly restrictive. I also dislike the fact that the vast majority of add-ons are extremely pricey.
What problems is the product solving and how is that benefiting you?
It helps us to structure and organize our DevOps, product dev, and project management processes. Organization of our tasks, time tracking, and more - all lead to an effective and seamless project lifecycle.
Best project management and collaboration platform
What do you like best about the product?
The feautres are excellent with multi-board functionality you can create projects for multiple teams and the UI is one of the best for a orojevt management tool.
What do you dislike about the product?
Overall it has been a great experience with Jira where I have also explored other mainstream platforms but nothing beats Jira and no complaints as of now
What problems is the product solving and how is that benefiting you?
We are now able to create multiple projects and manage them efficiently. Jira has helped us with better collaboration and reducing the overall prject TAT. Its integration capabilities are great
I'd say Best Service Management application I have ever used
What do you like best about the product?
Jira makes tracking and managing all the issues in one place easy. It helps in medium- and large-scale industries where it is tough to look into each case separately and resolve one-by-one.
What do you dislike about the product?
There is nothing I dislike about Jira, but one thing that concerns me is it can have a better UI. I think the current UI is good but it could be better.
What problems is the product solving and how is that benefiting you?
Jira is helping our business track and manage many technical issues. It also helps in documenting issues for future references and tracking versions.
A best project management tool is Jira
What do you like best about the product?
features such as issue tracking, agile project management, customizable workflows, and reporting can help teams streamline their work and improve their productivity.
What do you dislike about the product?
pricing model to be expensive for small teams or businesses.
What problems is the product solving and how is that benefiting you?
Project management, Reporting, workflow management , tracking are the benefits and solved my problem
We can easily manage complete team work and project daily updates through JIRA dashboard.
What do you like best about the product?
I like the most about JIRA is time tracking and project management through tickets. Any team member can have proper analysis of project sprints through dashboard.
What do you dislike about the product?
There's nothing to be disliked about JIRA, but still I would say portal development of JIRA is a bit tricky. Similar features under same name are there. Specially with the one creating Epics.
What problems is the product solving and how is that benefiting you?
JIRA is providing a platform where a whole team can be managed easily. It's a project management tool which assigns task to team members, keeps updates on daily basis, and time tracking to deliver the project before deadlines.
Good project management software for software development but too easy for companies to muck it up
What do you like best about the product?
Jira has a clean interface and is also well-known and well-used, so many software devs have used it at many organisations and come with experience.
I like that you can easily make projects, create epics, tasks, bugs, etc., give them good descriptions, allocate time, allocate to sprints, and generally manage the entire software development lifecycle.
Also, if you use other Jira products like Confluence or Bitbucket there's a lot of tight integration.
It also has other integrations, e.g. ZenDesk, so if you use that it can also be supported in your workflows.
I like that you can easily make projects, create epics, tasks, bugs, etc., give them good descriptions, allocate time, allocate to sprints, and generally manage the entire software development lifecycle.
Also, if you use other Jira products like Confluence or Bitbucket there's a lot of tight integration.
It also has other integrations, e.g. ZenDesk, so if you use that it can also be supported in your workflows.
What do you dislike about the product?
It really needs a strong administrator who is not only technically capable but has a strong handle on your agile framework of choice and how to best implement it and make it work.
It's far too easy to muck up Jira completely and I've seen oh so many bad, bad setups. You get people making projects willy-nilly and then wanting them in sprints in other projects, yet each project can have its own form designs with different fields and statuses and labels. So then you end up with sprint boards here and there, with inconsistencies throughout.
Now, sure, this relates to setup and configuration - but the problem is Jira itself doesn't help enforce some best practice setups and instead easily allows people to get themselves into a hole, but doesn't make it easy to reign it in or tidy it later.
It's also less intuitive than some things in competing tools such as Azure DevOps. I find that product supports time management better, or having an entire engineering team sprint with people assigned to different applications, but with the ability to cross over.
Also Jira seems confused with time. You set a sprint to start on a Monday and end on the Friday of the following week but Jira says that's nine days, not 10. And then it doesn't easily let you alter the availability of specific developers who are on, say, annual leave or whatever.
You can add functionality to Jira via plug-ins and extensions but some of these things really should be out-of-the-box.
It's far too easy to muck up Jira completely and I've seen oh so many bad, bad setups. You get people making projects willy-nilly and then wanting them in sprints in other projects, yet each project can have its own form designs with different fields and statuses and labels. So then you end up with sprint boards here and there, with inconsistencies throughout.
Now, sure, this relates to setup and configuration - but the problem is Jira itself doesn't help enforce some best practice setups and instead easily allows people to get themselves into a hole, but doesn't make it easy to reign it in or tidy it later.
It's also less intuitive than some things in competing tools such as Azure DevOps. I find that product supports time management better, or having an entire engineering team sprint with people assigned to different applications, but with the ability to cross over.
Also Jira seems confused with time. You set a sprint to start on a Monday and end on the Friday of the following week but Jira says that's nine days, not 10. And then it doesn't easily let you alter the availability of specific developers who are on, say, annual leave or whatever.
You can add functionality to Jira via plug-ins and extensions but some of these things really should be out-of-the-box.
What problems is the product solving and how is that benefiting you?
It helps us assign and manage tickets to individuals and the team, allocate work to sprints, manage releases, and more.
Good tool but usefull only if you
What do you like best about the product?
Highly configurable which makes it customizable according to ones need
What do you dislike about the product?
People making it a go-to software instead of a ticket handling software
What problems is the product solving and how is that benefiting you?
Managing sprints
Jira is great
What do you like best about the product?
It has both project management and document repo (confluence) that really helps us connect things together. We also use bitbucket from the same company so it all comes together really well.
What do you dislike about the product?
Some of the items should have been part of it but are available as a plugin on an additional price. For e.g time clock in for devs and an availability roster. Also some UX improvements could be made
What problems is the product solving and how is that benefiting you?
Pretty good at tracking projects. It gets easier to show the progress to the stakeholders by using the roadmap feature and timelines on it. Helps us identify potential risks as well
Jira is strong in some areas, but weak in other areas
What do you like best about the product?
Its administrative and customization features makes it very configurable
What do you dislike about the product?
It isn't as affective as being a project management tool outside of the software environment
What problems is the product solving and how is that benefiting you?
Primarily used as a way to track software projects and running team sprints against Stories and Epics. It allows us to stay productive within the context of a Agile project management framework
Good Agile Project Management Tool
What do you like best about the product?
I like how Jira is developed with Agile methodologies in mind and enables product evaluation, backlog management, and sprint management, to list a few.
What do you dislike about the product?
Jira can sometimes be less than intuitive, and I've seen daily stand-up meetings delayed with users trying to figure out how to update an outstanding task.
What problems is the product solving and how is that benefiting you?
Jira offers solid workflows, which allow product planning to be assessed by the correct approvers and keeps product teams on the same page.
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