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Jira

Atlassian

Reviews from AWS customer

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    Siddhant W.

Streamlining Team Collaboration: A Review of Jira Core's Project Management Features

  • January 29, 2023
  • Review provided by G2

What do you like best about the product?
One of the things I appreciate most about Jira Core is its flexibility and customization capabilities. The platform allows me to easily tailor it to the specific needs of my team and projects, making it a versatile tool that can be used for a wide range of tasks. I also appreciate the robust project management features, such as task assignment and tracking, which help keep my team organized and on track. Additionally, Jira Core's integration with other tools and user-friendly interface make it easy for me to access and utilize important project data. Overall, Jira Core is an essential tool for effectively managing and collaborating on projects.
What do you dislike about the product?
One aspect of Jira Core that I have found to be less user-friendly is the navigation within the system. Finding specific features and settings can be difficult, and the interface can sometimes feel cluttered and overwhelming. The customization options for particular elements, such as the dashboard, are also limited. While Jira Core offers many powerful project management tools, I think the interface could be improved to make it more user-friendly.
What problems is the product solving and how is that benefiting you?
Jira Core is a project management tool that helps teams to collaborate effectively and organize their work. One of the main problems that Jira Core is solving is the lack of communication and coordination among team members. By using Jira Core, team members can easily track the progress of their tasks, set deadlines, and assign tasks to specific team members. Additionally, Jira Core allows team members to easily share and access project-related documents and files, improving the team's overall efficiency and productivity.

Jira Core has dramatically benefited me by providing a clear overview of the project status and tasks. I can easily track my work items and those of my team members, which allows me to plan my workload better and stay on top of deadlines. Furthermore, Jira Core will enable me to easily collaborate and communicate with my team members, improving our overall quality. Jira Core is a valuable tool that has dramatically improved how my team and I work together.


    Information Technology and Services

Experience of a user

  • January 28, 2023
  • Review provided by G2

What do you like best about the product?
Jira helps properly track updates and sort issues when necessary. It's also an excellent tool to separate what each user level can see and access. It is also easy to learn.
What do you dislike about the product?
There is always a need for clear instructions, as it can get too confusing to track updates when you cannot create a streamlined way of adequately managing things for you and your workmates.
What problems is the product solving and how is that benefiting you?
It allows proper separation of tasks for each department and management office. It will enable employees to send updates or questions without directly confronting the heads.


    Warren C.

Enabling distribution of tasks at scale

  • January 27, 2023
  • Review provided by G2

What do you like best about the product?
Ability to customise and track activities to allow extreme granularity.
What do you dislike about the product?
The complexity creates overhead to moving quickly.
What problems is the product solving and how is that benefiting you?
tracking of tasks across multiple teams and projects at the same time.


    Hospitality

User experience - easy transition from another platform but better tools with Jira

  • January 26, 2023
  • Review provided by G2

What do you like best about the product?
integration with Zendesk - ease of ticket creation through Zen (although not as robust as straight through Jira) - nice sorting features and ways to find "my" tickets
What do you dislike about the product?
Easier to create a ticket through Jira directly, so if you are working in Zendesk, while you can create a ticket there is not as much customization. Far too many options for my use, but that's not a complaint it's just not a way I use it myself.
What problems is the product solving and how is that benefiting you?
We use it to address customer issues through the helpdesk, we use it to create trouble tickets for Engineering and Jira makes it easy to follow the progress of issues as long as you link the two together properly.


    Bradford J.

Jira is a great platform for job tracking and project management

  • January 26, 2023
  • Review provided by G2

What do you like best about the product?
Jira is a platform that starts to be pleasant from the moment you enter it, and you realize that it has a very intuitive interface, rich in information and is easy to use. It allows correct project management since one of its most appreciated tools is the ability to create multiple activities to perform, ranging from subtasks to tasks and defects. It can track and manage problems, errors and functions in an organized and efficient way.
What do you dislike about the product?
Despite having great effectiveness with the results we are looking for with Jira, it has a relatively large learning curve, making it a bit complicated platform for new users. The costs are a bit high for some organizations, especially those with many users.
What problems is the product solving and how is that benefiting you?
Greater accuracy and organization when tracking tasks, problems and errors, having the same vital information to prioritize and start with correct management in the solution of each of the issues that appear. More excellent communication and collaboration between team members as an organization.


    Serdar S.

Best ITSM Product!

  • January 25, 2023
  • Review provided by G2

What do you like best about the product?
One of the best aspects of Jira application is the ticket structure by following our business processes better. Thanks to the SLA periods, the return times of the incoming works to the customers are determined.
What do you dislike about the product?
The config process of the product's interface is a bit complicated and it will take a lot of time to configure the product on your own. That's why you need support from the product owner. Also, license prices are a bit expensive compared to other products :)
What problems is the product solving and how is that benefiting you?
Thanks to jira confluence, we can create a know-how library and wiki for our company by keeping important information. In addition, thanks to the categorization feature in ticket processes, it provides team-based guidance for incoming work.


    RITHIKRAJ DHARIWALS 1.

jira review

  • January 25, 2023
  • Review provided by G2

What do you like best about the product?
Jira is a popular project management tool that offers several benefits, including:

It allows teams to easily collaborate on projects and track progress.
It has a wide range of features that can be customized to fit specific needs.
It can be integrated with other tools and services, such as Slack and GitHub.
It offers a comprehensive set of reporting and analytics tools to help teams track performance and identify areas for improvement.
It is user-friendly and intuitive, making it easy for teams to adopt and start using quickly.
It can be used across different industries and team sizes, from small startups to large enterprise organizations.
It provides robust security and data encryption, ensuring that your projects and data are safe.
It has a large and active user community, which means you can easily find help and support when you need it.
What do you dislike about the product?
Complexity: Jira can be quite complex to navigate and understand, especially for new users. This can make it difficult to get started or to find the information you need.

Customization: While Jira is highly customizable, this can also be a downside as it requires a significant amount of time and effort to set up and maintain.

Integration: Integrating Jira with other tools and systems can be challenging, and may require additional resources to set up and manage.

Limited reporting capabilities: Jira's built-in reporting features may not be sufficient for more advanced reporting needs.

Limited scalability: Jira may not be able to handle large numbers of users or projects, making it less suitable for larger organizations.

Limited mobile support: Jira's mobile app is not as robust as its desktop version, making it harder to access and manage tasks on the go.

High cost: Jira can be expensive, especially for organizations that need to purchase additional add-ons or integrations.
What problems is the product solving and how is that benefiting you?
Benefits of using Jira include:

Increased productivity: Jira streamlines work processes, making it easier for teams to manage and prioritize tasks, which leads to increased productivity.

Better communication: Jira facilitates communication and collaboration among team members, which leads to better coordination and faster problem resolution.

Enhanced visibility: Jira provides real-time progress updates and metrics, which helps teams to track their performance and identify areas that need improvement.

Better decision-making: Jira generates detailed reports and analytics, which helps teams to make data-driven decisions.

Overall, Jira helps teams to manage and track their work more efficiently, leading to improved productivity, communication, and visibility.


    Nafia F.

Atlassian Jira - Single place to capture projects bits and pieces i.e. entire details

  • January 24, 2023
  • Review provided by G2

What do you like best about the product?
1. As a Jira user in a project team, I like the ticketing system that helps in all forms, like capturing efforts to linking a ticket.
2. It helps in analyzing the Epic(User Story), it provides a way to add all the items of a particular Epic with the proper estimation criteria.
3. Another point that I like is the Jira boards that gives visual representation of product items with all assignees.
4. Also another point as a developer is with respect to branches, i have used Jira integrated with GITLAB, BITBUCKET. It easily helps us to add a branch link to the backlog item
5. The analytics feature of jira helps plan all activities of future sprint.
6. Jira is a perfect tool for agile types of projects.
What do you dislike about the product?
Jira has a lot of features but learning these features takes a lot of effort and time, which for a software developer and tester is difficult to get knowldege, hence as a Jira user, we feel sorry for not using features that helps improve our day to day life.

Unnecessary email triggers some times irritates Jira user.
What problems is the product solving and how is that benefiting you?
Jira helps resolve all types of project related tracking and analytics with clear picture of project's gaps, projects estimation, and end to end project life cycle right from collecting business requirments, discussion on technical design, converting technical design to development, pushing the changes, sending the project to deploy using jenkins and so on.


    Ramesh C.

A helpful Project Management Tool

  • January 24, 2023
  • Review provided by G2

What do you like best about the product?
Jira Core has several key features that make it a powerful project management tool:

- Agile boards
- Customizable workflows
- Reporting and analytics
- Collaboration and communication
- Integration
- Access control
- Mobile-friendly
What do you dislike about the product?
Jira Core, like any other software, has its own set of limitations and drawbacks:

- Steep learning curve
- Limited customization options
- Limited scalability
- Expensive
- Limited integrations
- Lack of time tracking

Please note that these are some of the limitations of Jira Core, and it may not be a good fit for every team or organization. It's always best to evaluate the specific needs of a team or organization before committing to any tool.
What problems is the product solving and how is that benefiting you?
Jira Core is a project management tool that helps teams plan, organize, and track their work. It solves several common problems that teams face when managing projects, including:

- Lack of visibility and oversight
- Inefficient workflows
- Difficulty in tracking progress
- Difficulty in collaborating and communicating
- Difficulty in integration

By solving these problems, Jira Core can benefit my team by:

- Improving team productivity and performance by providing a centralized platform for managing tasks and projects.
- Streamlining workflows and processes, which can lead to increased efficiency.
- Providing better visibility and oversight into progress and performance can help teams make more informed decisions.
- Improving collaboration and communication among team members can lead to better teamwork and faster problem-solving.
- Integrating with other tools to automate processes and increase productivity.


    Pradhabh P.

Excellent system for testing

  • January 22, 2023
  • Review provided by G2

What do you like best about the product?
We can raise and track bugs easily. Its more helpful for testing purposes. We also get tickets from the end users in Jira which we fix and update the report there.
What do you dislike about the product?
As a tester, I like the tool and there is no issue with that. BUt I have heard from the develpers that its not much useful for them. BUt I dont have any issues from my end.
What problems is the product solving and how is that benefiting you?
We get tickets from the end users who file their report when they find any issue with our software and we fix the issues and change the status and even when we do testing we send bug reports to the Dev team and they change the status and we track it.