Jira
AtlassianReviews from AWS customer
0 AWS reviews
-
5 star0
-
4 star0
-
3 star0
-
2 star0
-
1 star0
External reviews
7,429 reviews
from
External reviews are not included in the AWS star rating for the product.
Easy and efficient bug hunting and team collaborations with Jira.
What do you like best about the product?
Jira helps in managing tickets, team workflows, tracking bugs and gives regular insights about projects. Due to it's customisable dashboards and workflows, it is very powerful and effective in respect of automations as well.
What do you dislike about the product?
It's Ui feels very complex at first and takes time to grow and some minor bugs and updates needs to be fixed.
What problems is the product solving and how is that benefiting you?
Being a project coordinator i have to look upon different projects and team members' working status. Jira helps in better management , project visibility, team coordinations and smooth workflow balance.
Issue trackig or collaborations Jira gets it done.
What do you like best about the product?
Jira helps team to collaborate easily, along with bug hunting and issue tracking, which helps me to get a customisable workflow and better team management and project tracking.
What do you dislike about the product?
For the non-technical persons this tool might become a bit overwhelming as it requires heavy knowledge of onboarding and performance becomes slow when I spend a few hours on it continuously.
What problems is the product solving and how is that benefiting you?
Jira helps me in better teamwork as it helps in better workflow management along with excellent dashboards and insights reporting, which helps in better analysis and sprint managment and it is the best tool for these works in day to day usages.
Jira Keeps Projects Organized with Custom Workflows and Seamless Team Collaboration
What do you like best about the product?
Jira makes project and task managements very organized in a way.And also provides customizable workflows and smooth automations and seamless collabration across teams.
What do you dislike about the product?
Steep learning curve and occasional performance lag in large projects.
What problems is the product solving and how is that benefiting you?
It makes more convinient task and bug tracking systems , improving visibility and on-time delivery.
Must Have tool for efficient resolution and bug tracking.
What do you like best about the product?
Jira helps me in task management and has better and faster resolution, along with bug tracking. Scrum and Kanban boards are very interactive and helpful for team work.
What do you dislike about the product?
Onboarding in this tool is a bit complex i feel , one should be completely trained to utilise this tool.
What problems is the product solving and how is that benefiting you?
Jira has reduced our team dependency on emails boosted our efficiency as it maintains clear cut insights between the team and continuosly monitors team performance and track bugs significantly.
Tracks Project Progress but Needs UI Update
What do you like best about the product?
I find Jira easy to use for beginners, which is great for getting started quickly. The AI automation feature is particularly helpful because it allows me to add a brief summary of a Jira story, saving time. It effectively helps in tracking my team's progress and managing deadlines. It's also useful for monitoring blockers in a project, making it a valuable tool for staying on track with our tasks.
What do you dislike about the product?
The UI is outdated. UI can be updated which makes the board less messy.
What problems is the product solving and how is that benefiting you?
Jira helps track my team's progress, manage deadlines, and identify blockers. With AI automation, I can add brief summaries of Jira stories, saving time.
Powerful Issue Tracking and Custom Workflows with Full QA Visibility
What do you like best about the product?
I like best about Jira is its strong issue tracking and workflow customization. As a QA professional, it gives me complete visibility into bug status, priorities, sprint progress, and release tracking. The ability to create detailed tickets with attachments, logs, steps to reproduce, and custom fields makes communication with developers very clear. I also appreciate how workflows can be tailored to match our testing and release process. Dashboards and filters help me quickly track open defects and monitor sprint quality, which makes daily tracking structured and efficient.
What do you dislike about the product?
One thing I dislike about Jira is that it can sometimes feel complex and heavy, especially for new users. The interface has many options, and without proper configuration, it can become overwhelming. Advanced filters and JQL are powerful, but they have a learning curve. Performance can also slow down in large projects with many custom fields and workflows. While it is very flexible, that flexibility sometimes makes setup and maintenance more time consuming than expected
What problems is the product solving and how is that benefiting you?
Jira addresses the problem of unstructured bug tracking and scattered project updates by offering a centralized place to manage tasks, defects, and sprint progress. Before I used it, tracking issues through email threads or chat messages often led to missed updates, unclear ownership, and a lack of consistent follow-up. With Jira, each bug has a clearly defined status, priority, assignee, and history, which makes it much easier to understand where things stand at any moment.
As a QA professional, this gives me end-to-end visibility into the defect lifecycle. I can track retesting more reliably, keep an eye on regression impact, and make sure accountability is clear across the team. Overall, it improves coordination with developers and makes sprint tracking and release management far more organized and transparent.
As a QA professional, this gives me end-to-end visibility into the defect lifecycle. I can track retesting more reliably, keep an eye on regression impact, and make sure accountability is clear across the team. Overall, it improves coordination with developers and makes sprint tracking and release management far more organized and transparent.
Great Subtasks for Clarity, but Needs Better Team-Based Ticket Automation
What do you like best about the product?
I really like how we are able to easily break down tasks into logical and useful sub tasks. Too often tools don't allow for the same level of detail. Sub tasks for people like me give a sense of completion instead of looking at one big goal that is a long ways out.
What do you dislike about the product?
At least with our implementation the tool is very much setup as a one to one for task to developer. At times it would be nice to have more of a group approach in order to make automation easier for automatically opening, updating, and closing tickets.
What problems is the product solving and how is that benefiting you?
The main problem is handling issues from our CSPM tool that automatically get created and then assigned to the right teammates to either resolve or request exceptions. The level of automation is excellent as we don't depend on developers to close the ticket. The next CSPM scan if the issue is resolved, the Jira ticket is automatically closed.
Structured, Flexible Jira for Clear Task Tracking and Full Project Visibility
What do you like best about the product?
What I like most about Jira is its structure and flexibility. It makes it easy for me to track tasks clearly, customize workflows to fit our process, and keep full visibility across projects. Overall, it helps keep everything organized, transparent, and easy to follow.
What do you dislike about the product?
Jira can sometimes feel overly complex, especially for new users. The interface can be overwhelming at first, and having too many custom fields or workflows can quickly make everything feel cluttered. It also needs regular maintenance to keep projects organized, clean, and running efficiently over time.
What problems is the product solving and how is that benefiting you?
Jira addresses the core challenges of task tracking, accountability, and workflow management by centralizing project work in one place, so important details don’t get lost in emails or chats.
In my experience, it improves visibility across teams, makes it easier to track progress in real time, and keeps ownership of tasks clear. As a result, coordination is smoother, execution is faster, and project management feels more structured overall.
In my experience, it improves visibility across teams, makes it easier to track progress in real time, and keeps ownership of tasks clear. As a result, coordination is smoother, execution is faster, and project management feels more structured overall.
Enhanced Visibility and Customization with Jira
What do you like best about the product?
I like the clear task ownership and real-time visibility that Jira provides across complex automation and optimization projects. I enjoy the workflow customization and traceability in Jira, which allows me to map tasks from design to testing, commissioning, and validation. These features keep projects organized, accountable, and auditable, which is crucial for my job when managing multi-system deployment and enablement with cross-functional teams.
for example: In one of our project with teams in 3 different countries, Jira helped me track every step from Development, test planning, Pre SAT evaluation to SAT and ISO compliance check.
for example: In one of our project with teams in 3 different countries, Jira helped me track every step from Development, test planning, Pre SAT evaluation to SAT and ISO compliance check.
What do you dislike about the product?
Some common plain points when managing multi system, cross functional deployments could be improved are for example: Complexity and learning curve: Setting up custom workflows and dashboards can be time consuming for large automation projects. Some integration gaps: Connecting Jira with PLC/SCADA or MES tools, like SCADA tools or other engineering software is not always straightforward.
Example: While integrating PLC test results and SCADA logs, we had to manually update Jira tasks due to limited direct integration.
Example: While integrating PLC test results and SCADA logs, we had to manually update Jira tasks due to limited direct integration.
What problems is the product solving and how is that benefiting you?
Jira resolves lack of visibility in automation projects by centralizing tasks and preventing missed actions and compliance gaps. I enjoy workflow customization and traceability, keeping projects organized, accountable, and auditable, which is crucial for managing deployments with cross-functional teams.
Working in a multi locational project, Jira allows me to assign responsitilities for Test assessments, SCADA result testings, troubleshotting manual creation to specific team memebers.
This ease of implementation allowed us centralized all tasks, bug reports and test cases for the projects.
Working in a multi locational project, Jira allows me to assign responsitilities for Test assessments, SCADA result testings, troubleshotting manual creation to specific team memebers.
This ease of implementation allowed us centralized all tasks, bug reports and test cases for the projects.
Strong Integrations and Custom Spaces, with a Few Rough Edges
What do you like best about the product?
It offers many integrations with services through apps, such as Tempo, Azure DevOps for Jira, TeamBoard ProSceduler, and others. I also like the customisable spaces for different teams and projects, with boards to keep work organised. The separate “For you” page makes it easier to track the tasks assigned to me.
What do you dislike about the product?
Complexity feels mediocre, mainly because it takes a fair amount of time to get started and use it comfortably.
What problems is the product solving and how is that benefiting you?
Task tracking and assessment, time management, and customizable generation of project status reports.
showing 231 - 240