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Jira

Atlassian

Reviews from AWS customer

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7,290 reviews
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    Alexandru Cristian I.

Jira helps me open bugs in a breeze

  • December 01, 2022
  • Review provided by G2

What do you like best about the product?
The ease of use and the fact that it's highly customisable, being able to fit to any project.
The fact that you're able to move / clone issues, attach all sorts of files to the tickets, annotations.
What do you dislike about the product?
Sometimes there are sync issues, and the edits on tickets might not be saved, needing to do the edits again, which might frustrate the user.
What problems is the product solving and how is that benefiting you?
Jira is a project management tool, allowing the tracking of development tickets, bugs, timesheet to be tracked, having a overview of the project all the times.


    Holly M.

JIRA is useful for logging lots of tickets, sizing and breaking down complex tasks

  • November 29, 2022
  • Review provided by G2

What do you like best about the product?
JIRA is relatively easy to use to make projects, sprints and create a backlog of issues to be completed. Easy to collaborate with tech teams and link issues together that are associated.
What do you dislike about the product?
It could be set up to be more visually easy to read and digest - similar to the look of Trello or Teams Projects. JIRA is only ideal for tech teams, whereas I've been asked to use it for Marketing testing, which sometimes I have to hack some of the definitions to mean what I need in the context of how I use the system. For instance, In Test in dev terms means, it's not live yet, but in my use of JIRA in test means the feature is live and being tested on consumers for a couple of weeks. I want to be able to change these Transitions easily, but I haven't found a way to do this before.
What problems is the product solving and how is that benefiting you?
Using JIRA to manage my workload and to communicate my tickets with the development team. Also, I use JIRA to document the test aims and results.


    Rodrigo M.

Review in a point of view of a non software user

  • November 29, 2022
  • Review provided by G2

What do you like best about the product?
The connectivity and communication options that Jira provides are quite good actually. They have as many integrations as I can think with other softwares. Also, you can do good automations with this tool, to help you to handle simple actions, or maybe notify you in the future given a condition.
The connectivity and communication options that Jira provides are quite good actually. They have as many integrations as I can think with other softwares. Also, you can do good automations with this tool, to help you to handle simple actions, or maybe notify you in the future given a condition.
The connectivity and communication options that Jira provides are quite good actually. They have as many integrations as I can think with other softwares. Also, you can do good automations with this tool, to help you to handle simple actions, or maybe notify you in the future given a condition.
What do you dislike about the product?
Jira takes some time to master. Maybe it is because the tool is so complete, that you never really master it. Actually, there are a lot of jobs, at least in Brazil, that ask you to have "experience in JIRA" as a requisite. We are not a software company, so many tools did not have the biggest value to us.
Jira takes some time to master. Maybe it is because the tool is so complete, that you never really master it. Actually, there are a lot of jobs, at least in Brazil, that ask you to have "experience in JIRA" as a requisite. We are not a software company, so many tools did not have the biggest value to us.
Jira takes some time to master. Maybe it is because the tool is so complete, that you never really master it. Actually, there are a lot of jobs, at least in Brazil, that ask you to have "experience in JIRA" as a requisite. We are not a software company, so many tools did not have the biggest value to us.
What problems is the product solving and how is that benefiting you?
Jira really helps the company to organize the workflows once the team really learns how to use and, above all, how to customize it according to the company's needs. The real value of JIRA is that you can make it works the way your company needs.
Jira really helps the company to organize the workflows once the team really learns how to use and, above all, how to customize it according to the company's needs. The real value of JIRA is that you can make it works the way your company needs.
Jira really helps the company to organize the workflows once the team really learns how to use and, above all, how to customize it according to the company's needs. The real value of JIRA is that you can make it works the way your company needs.


    Paul M.

I search for bugs in jira to help do my job I am read only access

  • November 29, 2022
  • Review provided by G2

What do you like best about the product?
Integrated with sso do not have to create specific user account password etc.
What do you dislike about the product?
It is probably that I am not trained correctly but searches are difficult or do not return matches. Add more conditions that just keyword.
What problems is the product solving and how is that benefiting you?
Finding known or fixed bugs.


    Nikki P.

JIRA is the best project and bug tracking tool.

  • November 29, 2022
  • Review provided by G2

What do you like best about the product?
It keeps all projects, bugs, and tasks in one place, along with documents, images, and emails. All comments from all involved parties are easily accessible.
What do you dislike about the product?
Sometimes the interface is "clunky" and updates tend to minimalize and "hide" functions that are often used.
What problems is the product solving and how is that benefiting you?
The problem of keeping track of multiple projects and their unique issues.


    Information Technology and Services

Great for project management

  • November 29, 2022
  • Review provided by G2

What do you like best about the product?
I like the dashboard where you can see what everyone is working on and the status of those tasks
What do you dislike about the product?
It can sometimes be challenging to navigate through the site to find what you're looking for.
What problems is the product solving and how is that benefiting you?
Project management. I can see what tasks i'm assigned and can easily relay to team members the status of that task.


    Prajakta N.

For Agile Development and Project tracking

  • November 28, 2022
  • Review provided by G2

What do you like best about the product?
Tracking of issue is easy and we can monitor the progress of task
What do you dislike about the product?
It doesnt have integration capacity with some tools like Datadog and EFK
What problems is the product solving and how is that benefiting you?
We can able to track the progress of each sprint and also assign the story points based on complexity


    Information Technology and Services

Best tool for project management

  • November 28, 2022
  • Review provided by G2

What do you like best about the product?
~ Best tool for tracking the progress of work on a ticket/story-point/issue
~ You can view and have a record of which member worked on which issue and its short description
~ You can attach all the required documents in the JIRA ticket, which makes it very convenient for both the ticket raiser as well as the problem solver
~ Good for bug tracking and sprint planning
What do you dislike about the product?
~ You can add only one assignee to a ticket, even though multiple people might be working on it.
~ Cannot upload large files
~ Sometimes, it lags a lot
~ Navigation feels hard for new users
What problems is the product solving and how is that benefiting you?
It helps us keep track of our tagged issues for a particular sprint and how much progress has been made. It is the best solution for companies with huge teams, as JIRA makes it possible to track everything very efficiently.


    Chetan N.

Jira is very easy and user friendly tool for Agile project management

  • November 28, 2022
  • Review provided by G2

What do you like best about the product?
In Jira frontend is very User friendly and easy to understand. All required features are available to run Agile project.
What do you dislike about the product?
In Jira there is no provision to run test cases. We need to get add on for that. This needs to be added in basic feature.
What problems is the product solving and how is that benefiting you?
Jira solving most important problem like - User stories or ticket creation, multiple user can track ticket and add comment. So easy to maintain all track.


    MUHSIN M.

My jira review

  • November 26, 2022
  • Review provided by G2

What do you like best about the product?
by jira we can get help for all problems, and we get quick resolution
What do you dislike about the product?
i didnt find any contents to dislike jira
What problems is the product solving and how is that benefiting you?
we can solve our doubts using jira and find best resolutions