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Jira

Atlassian

Reviews from AWS customer

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External reviews

7,299 reviews
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External reviews are not included in the AWS star rating for the product.


    Information Technology and Services

Zendesk - Jira: improved collaboration

  • July 01, 2022
  • Review provided by G2

What do you like best about the product?
Jira helps our development and product teams to develop new product features and implement an agile approach.
One place to have an overview of all open development work. Releases are clearly defined in Jira
What do you dislike about the product?
Although projects can be defined they are more meant as programs. It would be nice to have projects and programs.
Add-ons exist for Google Drive but it would be nice to have it as a standard jira feature
What problems is the product solving and how is that benefiting you?
Product Management
Agile follow-up of development
Release Management
3LS follow-up
Recommendations to others considering the product:
Don't hesitate. Best development tracking system there is


    Computer & Network Security

Best issue tracking software / workflow automation tool

  • July 01, 2022
  • Review provided by G2

What do you like best about the product?
simplistic UI, and Powerful APIs which allow Jira to be integrated with other tools. Jira has been a blessing for us in creating automated tickets and assignments and tracking updates
What do you dislike about the product?
Our salespeople had a hard time understanding Jira. They felt that this whole Jira felt engineered. Not very non techincal people friendly.
What problems is the product solving and how is that benefiting you?
We're using Jira with Shuffle to automate the entire workflow (SIEM alerts to Jira issue). The APIs has been one of the best feature Jira has to offer. we're leveraging Jira APIs to automate our workflows.


    Computer Software

Does the job, not the best.

  • June 30, 2022
  • Review provided by G2

What do you like best about the product?
Most helpful is that it is a tracker system for work being done. There are plenty of plug-ins.
What do you dislike about the product?
The ability to use it wrong and be in a company shackled to a poorly managed JIRA is too easy. Also the plugins feature I have found scarce resources that didn't cost more money than it was worth. I think JIRA cleans up in an enterprise that can blow money.
What problems is the product solving and how is that benefiting you?
Creating work tickets and documentation. Their roadmap feature needs work. Need to use a separate system for that. I am sometimes finding myself having to clean-up tickets because there is also not an easy way to see them across teams.


    Akash K.

Best tool for Synergy between the teams

  • June 29, 2022
  • Review provided by G2

What do you like best about the product?
The clarity between the teams regarding specific features and products. The tool is useful right from the planning phase to support and maintenance. The document attachments are supported which is very helpful.
What do you dislike about the product?
The inbody images attachment is not proportional and often breaks the indentation of the message. It will be great if the attachment is aligned properly with the message body.
What problems is the product solving and how is that benefiting you?
It is a resource book for us to keep track of the development work of new upcoming features. We can engage R&D with suggestions and feedback on the new features.


    Jeyanth M.

JIRA: Go to tool for project management

  • June 29, 2022
  • Review provided by G2

What do you like best about the product?
I manage my entire project using this. It connects seamlessly with other applications and is just a breeze to use.
What do you dislike about the product?
Currently, I'm not finding a way to export my JIRA dashboards to report formats like pdf etc.
What problems is the product solving and how is that benefiting you?
It is helping me to track my project activities and get a bird's eye view of the entire project. I can generate effective reports from it and it indeed saves lot of time !
Recommendations to others considering the product:
It's hands down the best project management and bug tracking tool.


    Information Technology and Services

It's easy to learn but hard to master

  • June 28, 2022
  • Review provided by G2

What do you like best about the product?
Extensibility of jira is definitely one of it's selling points
What do you dislike about the product?
Performance is lackluster and a bit diaappointing
What problems is the product solving and how is that benefiting you?
It's a ticketing system, so... It solves our ticketing needs


    Muhammad Uzair K.

Review using JIRA

  • June 28, 2022
  • Review provided by G2

What do you like best about the product?
The visibilty of tasks during the execution phase, because of the Swimlanes, it makes the PM keep track on the Project Deliverables
What do you dislike about the product?
In JIRA you cannot identify the risk management or cost management which important part of Project Management
What problems is the product solving and how is that benefiting you?
It's an ideal tool for bug tracking, issues/task tracking and to identify the progress of the Agile based projects for me


    Piyush V.

Best Ticketing tool for Developers

  • June 28, 2022
  • Review provided by G2

What do you like best about the product?
The way it is used for assigning tickets for tasks.
What do you dislike about the product?
No dislikes as of now.

Sometimes I myself get a lot of ticket to resolve thats the issue 😜
What problems is the product solving and how is that benefiting you?
Tickets assignment by PM
Tickets assigning to different teams: testing team, DBA's etc.
Recommendations to others considering the product:
Please use this as its the best tools for development, testing team and adds a convinent to the PM's and other stake holders


    Asif K.

Powerful tool with rich features and related products

  • June 28, 2022
  • Review provided by G2

What do you like best about the product?
Jira is helpful in all aspects of a software management company. It has rich features and enormous supporting products to make things easier. All tools work independently as well as combined manner.
What do you dislike about the product?
The UI can be improved to provide more user-friendliness and the look and feel can make better using more colorful themes. Better documentation or demo should be provided for newbies
What problems is the product solving and how is that benefiting you?
Jira is useful in all aspects of project management and task assigning. We can set up a route for the flow of work done and which makes real-time tracking much easier.
Recommendations to others considering the product:
Powerful tool you can go with


    Information Technology and Services

Tracking team members task in hand and their bandwidth is easy with it

  • June 28, 2022
  • Review provided by G2

What do you like best about the product?
1. Dashboards are quite interactive
2. reporting and fetching result is easy with queries
3. Bug tracking is smooth
What do you dislike about the product?
1. Performance is slower sometimes
2. We need to set up maintenance everytime
What problems is the product solving and how is that benefiting you?
We and all of our team members use this tool for project-related ask and project management. it helps all of us to be on the same page.