Jira
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Jira is the best for tracking the issues for support projects
What do you like best about the product?
I love the layout, checking history. Being able to filter the tasks. And we are able to see every comment's details like the exact date. Also it is really easy pull a report
Being able to open the task in a new tab is also so precious.
Attaching cards to each other also makes things easier.
Being able to open the task in a new tab is also so precious.
Attaching cards to each other also makes things easier.
What do you dislike about the product?
Sometimes due to the load of tasks we are handling it may give us hard time loading a whole page.
When you try to search something in the search bar, it may remove some of the letters you are writing down may cause typo or you need to write down the exact thing to locate the correct issue.
When you try to search something in the search bar, it may remove some of the letters you are writing down may cause typo or you need to write down the exact thing to locate the correct issue.
What problems is the product solving and how is that benefiting you?
Confluence is the best for taking notes for your whole team.
Also, it is allowing kanban working which is the best model for our support team.
It is also easy to get a report for a performance individually.
Also, it is allowing kanban working which is the best model for our support team.
It is also easy to get a report for a performance individually.
Recommendations to others considering the product:
In my personal opinion, it is the common and the best software for handling projects
Too expensive, too complex, not much flexible.
What do you like best about the product?
There is nothing I really like on JIRA software.
What do you dislike about the product?
Specially Pricing modules, I have to pay up to 50 users if we are 26 users.
That applies to every extra module too.
That applies to every extra module too.
What problems is the product solving and how is that benefiting you?
We use Jira for Agile Project management. I do not see many benefits comparing with other platforms
One stop for managing complex IT projects
What do you like best about the product?
The project backlog option which lists all the tasks and also the easy option to mention and tag colleagues within the organisation
What do you dislike about the product?
Auto refresh feature is not available so if another person is working on the same story , one persons data will be lost while saving
What problems is the product solving and how is that benefiting you?
We are running multiple projects in JIRA, helps us to see all tasks in the same board
Perfect sprint management tool
What do you like best about the product?
Jira allows me to track all the issue tickets that have been assigned to my team. The purpose of the dashboard is comprehensive. All of your tickets, issues in progress, and favorite filters are kept in a separate section. You may check the status of your tickets right from the dashboard or the ticket details page. Whenever you update a Jira ticket, an email is sent to the person to remind them of the updated status.
What do you dislike about the product?
Jira's internal language is very difficult to use. It could have been more user-friendly.
What problems is the product solving and how is that benefiting you?
We run the entire product roadmap with Jira. Everything from conceptualization to deployment is tracked and managed through Jira.
Great to organice projects
What do you like best about the product?
The easy way to coordinate tasks of a big project and don't forget any one of them
What do you dislike about the product?
Sometimes it may be duplicated issues (overall when they arrive from external teams)
What problems is the product solving and how is that benefiting you?
The way to split tasks into small pieces
Comparing Jira experience with Favro one.+
What do you like best about the product?
Jira is pretty useful, especially about filters and making reports based on these filters.
What do you dislike about the product?
I dislike filter option of Favro specially. But main page and comment page are seperated. This is better comparing to jira.
What problems is the product solving and how is that benefiting you?
We used to solve technical problems, we do keep the track of processes.
Jira core helps with best tracking and planning of work
What do you like best about the product?
We can easily manage and enable technicals to work closely with the team and can monitor the shared view of results. I liked the view which it provides for us and monitoring is also very good. It also provides faster turn around time while working on projects and many more features are available.
What do you dislike about the product?
A few of the things which I didn't like are as per the below.
loading time - it sometimes creates problems at the time of tracking and loading the tasks.
Queue management is good but could be better.
loading time - it sometimes creates problems at the time of tracking and loading the tasks.
Queue management is good but could be better.
What problems is the product solving and how is that benefiting you?
I used this tool a lot for the management of work at the project, team or individual level, which helps a lot to track monitor and calculate the team performance metrics. It also increases transparency with the organization.
Simple project management tool.
What do you like best about the product?
I like the configuration, it is really simple, it has the basic and essential tools for project management, I like the quality of the graphics, it also has Kanban and Scrum boards, easy to use and manage, I love the appearance of the application, it is easy to assign and delegate tasks, manage projects, view the status of tasks and projects, it is easy to add files, I like how easy it can be to update tasks or see the work of the team, it is really useful for teamwork, integrates very well with major platforms, and is very flexible.
What do you dislike about the product?
I did not find anything negative about this software, I have no complaints about it.
What problems is the product solving and how is that benefiting you?
The greatest benefit that this software gave me was to noticeably improve teamwork, besides that any aspect can be configured and that is very important, I love that I can customize the workflow as much as I want, the Kanban boards are a delight, very easy to use, love the search function, love that I can assign tasks to my colleagues, long-term planning is simplified in a great way, the integrations with GitHub, ZenDesk and Power BI are really powerful It is a very automated software and that helps in time management.
Recommendations to others considering the product:
I recommend this software, it is a unique tool.
perfect for every type of company strucre
What do you like best about the product?
easy to use and easy to personalization.
What do you dislike about the product?
nothing actually, I like jira. It was realy easy to use
What problems is the product solving and how is that benefiting you?
We were using it for the ticket system. We had many tasks. Tracking clients cards, we had issue tasks that connected that client cards
Recommendations to others considering the product:
It is really easy to build your scrum structure or any type of need of yours
Jira is a great project management tool for you and your developers
What do you like best about the product?
Jira makes it easy for my team and the developers to work together. The layout is simple and helps keep everyone on the same page. We use the staging statues in order to track progress. We also input our company pipeline. Jira the ability for you to have different boards, depending on the type of ticket
What do you dislike about the product?
The comments section doesnt have a reply thread, so this can be a bit clunky and confusing to a new comer on a ticket.
What problems is the product solving and how is that benefiting you?
Our R&D team runs everything out of Jira. Jira connects with GitHub and other repositories for pull requests and our product manager is able to track work this way.
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