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Jira

Atlassian

Reviews from AWS customer

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External reviews

7,305 reviews
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External reviews are not included in the AWS star rating for the product.


    Vikas P.

Excellent Project Management tools

  • March 15, 2022
  • Review provided by G2

What do you like best about the product?
Jira helps me to track tasks, create tasks, check to spend the amount on them, bug tracking creates different categories, and many more features too.
What do you dislike about the product?
In the market, there are other options available at a cheaper rate
What problems is the product solving and how is that benefiting you?
we are able to organize work with a better roadmap, help to visualize all tasks & track tickets too,


    Rahul D.

Best project management tool

  • March 15, 2022
  • Review provided by G2

What do you like best about the product?
Jira is one of the best project management and issue tracking tools. it is very useful to find bugs and also use to track the bugs. Jira helps my team plan and track all the work.
What do you dislike about the product?
Firstly Jira is very complicated to understand, also the setup program is quite difficult. There is no built-in timeline to track the project. also, there is no collaboration feature to communication.
What problems is the product solving and how is that benefiting you?
Jira is easy to discuss project tasks as compared to other project management tools. In Jira, we can discuss the particular task of the ongoing project. Also, Jira's workflow is simple to learn and use.


    Kunal R.

Jira - Issues and Project tracking software

  • March 15, 2022
  • Review provided by G2

What do you like best about the product?
1. Integration is available in this Jira. That means the issue and project tracking software is integrated with several third-parties Software.
2. Jira is suitable for users like developers, project managers, engineers, non-technical professionals and so on.
3. Supports the roadmap requirement.
4. Jira enables users to create any issue.
What do you dislike about the product?
1. Software is too complex to be used effectively
2. Jira has lagging issues
3. The UI/UX of the software is clumsy and inconsistent
4. Jira doesn't fit into agile software development
What problems is the product solving and how is that benefiting you?
1. Helps team to plan / track and release software
2. Task assignment becomes flawless
3. Not only tech but the creative team also uses jira exhaustively to plan / track and assign creative / design brief and for output tracking


    Diego V.

Nice ticket managing system with a lot of features

  • March 14, 2022
  • Review provided by G2

What do you like best about the product?
I like that jira helps keep things up to date and that it can also sync with other subsystems like confluence and DevOps for better release management.

The last update made the interface a lot better, and user friendly.
What do you dislike about the product?
It still feels a little too cluttered at times. It'd hard to properly keep track of which tickets someone is currently looking at, and the queries and filters help but they should be simpler.
What problems is the product solving and how is that benefiting you?
Release managemebt mostly - it helps keep track of releases and not forget anything when preparing deployments. Helps keep All the stake holders involved in the entire process.
Recommendations to others considering the product:
Configure it properly to activate the features that your organization will actually use.


    Translation and Localization

Project Management Experience with Jira Core

  • March 14, 2022
  • Review provided by G2

What do you like best about the product?
Using Jira core is easy.One can easily create project and assign tasks.It helps to easily monitor progress on the same and helps you collaborate with cross functional team efficiently
What do you dislike about the product?
It should have a draft option while creating a new project. With the Draft option the user can save the project details in the platform which will have him to create the task once approval received.
What problems is the product solving and how is that benefiting you?
It becomes easy when you have assign tasks and work with multiple teams.Traditional method of sending email is quite complicated and tracking doesnt work quite efficiently with this.Jira core sends the notification and one can monitor the track in their personal dashboard
Recommendations to others considering the product:
Na


    Vishnu T.

Jira definitive tool

  • March 14, 2022
  • Review provided by G2

What do you like best about the product?
Jira is best tool when it comes to manage the workflow and assignment of tasks on the basis of different categories.
It used to manage the privilege level of the tasks.
What do you dislike about the product?
Nothing to dislike as it's improving day by day so simply better version of jira tool are getting developed.
What problems is the product solving and how is that benefiting you?
Management of the tasks.
Management of privilege level and approvers of tasks.
It plays key role in production environment as it manages the things in order.


    Rudra P.

Jira

  • March 14, 2022
  • Review provided by G2

What do you like best about the product?
Easy ticket creation, following the workflow.
What do you dislike about the product?
Using the client's instance of Jira, and being unable to tag someone.
What problems is the product solving and how is that benefiting you?
The software development process becomes very easy.


    Information Technology and Services

Jira is good but should be better

  • March 14, 2022
  • Review provided by G2

What do you like best about the product?
The ability the track my tickets in a clear and digestible way.
What do you dislike about the product?
For a software that is made for software development management the UX should be better. The story points tracking isn't great and the ability to organize the backlog isn't great.
What problems is the product solving and how is that benefiting you?
Managing software development tasks.
It is good at allowing you to label different tasks as bugs or spikes or just tasks, but only once you open it. It's not great at showing those labels outwardly on the backlog.


    Transportation/Trucking/Railroad

Used as a third-party end-user

  • March 14, 2022
  • Review provided by G2

What do you like best about the product?
Comprehensive platform with points and burndowns. Easily add notes during daily stand-up calls. Easily plan out phases. As comprehensive as it is, it was still intuitive enough for not-so-techy end-users to follow along.
What do you dislike about the product?
You have to have some knowledge of how SaaS works in order to use. That said, submitting a ticket with basic information requires some awareness that only a select number of individuals on your team will know how to do.
What problems is the product solving and how is that benefiting you?
Long-term projects spanning months to even years are well planned out and broken down into smaller phases, tasks, and story points. This keeps everyone on each team during a project accountable and all tasks exposed for transparency purposes.


    Umesh K.

Jira - The Best Dashboard tool for professionals to followup

  • March 13, 2022
  • Review provided by G2

What do you like best about the product?
The Graphical Interface of the application, and limiting the projects access part to the resources specifically and easy to populate/update and inform the message to the team.
What do you dislike about the product?
It would be great, If JIRA could add more themes so that individual can opt for his own selected theme for his customization dashboard, and Mobile support ability as equal to the web-based
What problems is the product solving and how is that benefiting you?
Assigning the work/tasks to the team, with individual accountability and defining the deadlines, tracking their progress and alerts, and exposing the dashboard information to clients during the Status calls.