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Jira

Atlassian

Reviews from AWS customer

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External reviews

7,320 reviews
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External reviews are not included in the AWS star rating for the product.


    Marketing and Advertising

Great tool for Agile Teams

  • August 25, 2021
  • Review provided by G2

What do you like best about the product?
Jira is a great tool for Kanban & Scrum processes to keep track of task and team member workloads.
What do you dislike about the product?
Not the best mobile app. Reports are not reusable. Slightly not user-friendly.
What problems is the product solving and how is that benefiting you?
Jira allows me to be able to stay on top of personal tasks.
Particular like the Kanban viewing, which is also highly customizable and automatable.

Also, I personally like being able to have visibility of what projects are dependent on other teams/members and vice-versa.
Recommendations to others considering the product:
It will take a bit of training to get familiar with using Jira. Best to have a Scrum Master who is also familiar with this tool.


    Information Services

Best Project Tracking Tool for Agile Methodology with Multiple Integration !!!!!

  • August 25, 2021
  • Review provided by G2

What do you like best about the product?
It is the best sprint planning tool, where we can track stories associated with the Project with more custom flexibility of status help to follow the stories on different stages of workflow with the developing Team and QC roles and manager roles
What do you dislike about the product?
New version not so good as Old one ! Finding difficulties in navigation and in old version many of the functions are available in Ui in new version facing dificulties finding fuctions
What problems is the product solving and how is that benefiting you?
Project tracking, Daily status, Resource planning with story points, Days required to commplete the task and assocated stages


    Information Services

Best software for Project Management

  • August 25, 2021
  • Review provided by G2

What do you like best about the product?
I am using Jira to manage my product, and it is by far the easiest and helpful tool for collaboration. It helps build custom workflows and manage timelines through the tool.
What do you dislike about the product?
It is expensive when compared to other Open source tools, but the ability to customize it makes it worth it.
What problems is the product solving and how is that benefiting you?
I am using it to manage the product roadmap and timelines.


    Information Technology and Services

Extremely versatile but complex software

  • August 25, 2021
  • Review provided by G2

What do you like best about the product?
Jira is a highly versatile piece of software that seamlessly integrates many functionalities required to manage projects effectively.
What do you dislike about the product?
The interface can be confusing, especially to unlock many of the advanced features necessary to open the system's full potential.
What problems is the product solving and how is that benefiting you?
Streamlining the collection of data to help improve teams' velocity and track pieces of intent in a workstream.


    Media Production

Amazing Project Management Software

  • August 24, 2021
  • Review provided by G2

What do you like best about the product?
JIRA has a lot of elegant features and tools for project and product management. I enjoy the ability to search the entire log of tickets and categorize everything by custom labels, epics, versions, etc. I also like adding attachments to every ticket, which makes everything very organized and readily available.
What do you dislike about the product?
There's not a whole lot to dislike. It can be tough to learn at first as a new user.
What problems is the product solving and how is that benefiting you?
I've been able to put my ideas into JIRA, execute, and release new features. I'm also able to help solve overall company organization by utilizing JIRA. Some of the benefits are project tracking, search functionality, and ticket priority features.


    Market Research

Not perfect for marketing – but IT types love it

  • August 24, 2021
  • Review provided by G2

What do you like best about the product?
All the comment and interaction history involved with a given project is right there. I really don't have to go too far off a given issue to find what I'm looking for. Having a Kanban board right inside the application is also helpful, depending on how you feel about Kanban boards. It's also fairly easy to find an older project, though this functionality can get proportionally less useful the more projects you're running through Jira.
What do you dislike about the product?
Like a lot of programs of this ilk, it's garbage-in/garbage-out. If everyone is not entirely on board and documenting what they're doing, the program's best features become sort of useless. This is especially true if you have a key person do some of their communicating on the platform and some off the platform. It's not an either-or thing; you need to be documenting everything on Jira for Jira to do what it's supposed to.
What problems is the product solving and how is that benefiting you?
As mentioned earlier, it is great for complex projects that involve multiple people and departments. It's a boon to project managers. And it can help virtual organizations with far-flung employees get and stay on the same page.
Recommendations to others considering the product:
Assess your project-management needs and shortcomings. Do you need a dedicated PM solution? Are projects going off the rails?


    Telecommunications

jira jira jira how i love my jira

  • August 24, 2021
  • Review provided by G2

What do you like best about the product?
Jira integration is best, and its customized setup is amazing
What do you dislike about the product?
when an update goes about it does not always seem to synch
What problems is the product solving and how is that benefiting you?
corporate collaboration, knowledge base for internal and external use
Recommendations to others considering the product:
you can make the workflows for your company's needs


    Jake P.

Great project management tool

  • August 24, 2021
  • Review provided by G2

What do you like best about the product?
I like the intuitive "project board" UX. It's easy to see what still needs to be completed vs. what is already completed, and the configuration options are plentiful.
What do you dislike about the product?
UI changes can catch the team and me by surprise. Sometimes lesser known options (i.e. "below the fold" details) can be hard to find when needed.
What problems is the product solving and how is that benefiting you?
Our different team functions (Product, Engineering, QA) are all on the same page now. We all have clear ownership of our processes, and as a result, shared ownership of the whole process.


    Computer Software

This is the most widely used issue tracking solution.

  • August 24, 2021
  • Review provided by G2

What do you like best about the product?
It is easy to create tickets for bugs or new development.
What do you dislike about the product?
If not configured properly, there can sometimes be too many ticket details to fill out.
What problems is the product solving and how is that benefiting you?
We use it for planning new development and reporting bugs.


    Financial Services

Good experience taking Jira from the start and learning to use it

  • August 24, 2021
  • Review provided by G2

What do you like best about the product?
The ability to use it right from the start without needing a steep learning curve
What do you dislike about the product?
Confusing between the two different types of projects (managed and self-managed)
What problems is the product solving and how is that benefiting you?
Has greatly helped managed different software projects and allowed staff organisation to be improved