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Jira

Atlassian

Reviews from AWS customer

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External reviews

7,325 reviews
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External reviews are not included in the AWS star rating for the product.


    Hospitality

Powerfull tool to manage and achieve results!

  • August 11, 2021
  • Review provided by G2

What do you like best about the product?
I love the possibility of having a whole structure of a business organization and being able to organize epics, stories, and tasks in order to achieve sprint results on time. Also is a powerful tool to improve team communication reducing the hours we used to spend on endless meetings that can be resume on simple comments at Jira.
What do you dislike about the product?
I don't like the color of the user interface and the distribution of different sections sometimes can be confusing. A lot of withe blank space unnecesary from my point of view. Another thing is that is really annoying to have to do so many clic just to change an issue type, if I want to change from a task to a bug you should not ask me to much information I should be able to do it just selecting the type...
What problems is the product solving and how is that benefiting you?
Basically, we reduce a lot of hours of meetings with this tool and we have a much more structured vision of where we are going as an organization.


    Petrache A.

Best agile tool

  • August 09, 2021
  • Review provided by G2

What do you like best about the product?
structure, it's intuitive, flexible, love the filters
What do you dislike about the product?
too many UI changes without notifications about them
What problems is the product solving and how is that benefiting you?
As Requirements Engineer, I am the one who creates tasks for all our team, epics; I write user stories, organize sprints etc


    Retail

JIRA sets the standard for tracking issues

  • August 08, 2021
  • Review provided by G2

What do you like best about the product?
Ease of use, integration to other apps, collaboration
What do you dislike about the product?
Occasionally JIRA has issues with integration with apps (TestRail) that is very difficult to rectify immediately
What problems is the product solving and how is that benefiting you?
JIRA allows the tracking of issues to move seamlessly between members of the development flow
Recommendations to others considering the product:
I strongly urge you to consider utilizing JIRA for your organization's testing purposes


    Computer Software

Best Tool available for Scrum and Agile Management

  • August 07, 2021
  • Review provided by G2

What do you like best about the product?
I like the integrations of Jira with Slack and Bitbucket. It provides great personalization features to tasks, boards, sprints, etc. Great features with the Roadmap and Confluence.
What do you dislike about the product?
I dislike the limited reports available, others tools such as Teamwork or Smartsheet have more options of performance reports besides Sprint Burndown or Velocity Report.
What problems is the product solving and how is that benefiting you?
I´m managing a software development project guided by Scrum principles. It empowers users to use appropiate structure (sprint, bugs, epics, tasks, stories, etc). Has features to help with deployments.


    Investment Banking

Best solution to track and and maintain the project plan/Tracking.

  • August 07, 2021
  • Review provided by G2

What do you like best about the product?
As I am using this solution from last 6 years, and my overall experience is good. There are few points I would like to highlight under this tab.
1. Project tracking - As we are working in a large team on the project, this tool helps to track the progress on different project sub-tasks.
2. Bug tracking and a management dashboard - This tool also helps to track all project bugs and maintain the work progress on the bug issues.
3. Task Split - With the help of this solution, we can divide and share the task information in the team with the required detail.
What do you dislike about the product?
Based on my experience there are some points under this tag -
1. Customization - The Customization in the request form is difficult and sometime not possible.
2. Slow in the change reflection - Observe many times that the comments and all are not reflecting instantly.
What problems is the product solving and how is that benefiting you?
Using this solution to maintain and manage the project progress and track overall process of the project delivery.
and by using of this able to share and coordinate on the project plan and task assignment become easy.
Recommendations to others considering the product:
If looking for the great project management tool which helps to track and share project management this is one of the good solution.


    Stacy G.

Jira helps keep our process momentum going forward

  • August 06, 2021
  • Review provided by G2

What do you like best about the product?
I like how we can integrate our workflow in Jira to our daily priority google sheets. Helps keep us on track with projects.
What do you dislike about the product?
Sometimes things are hard to find and there are way too many email notifications on projects you are watching.
What problems is the product solving and how is that benefiting you?
We have many steps in our processes for our projects, and Jira helps keep track of every step and integrates with our other products we use.


    Marco A.

Definitely a must-have tool managing an IT team.

  • August 06, 2021
  • Review provided by G2

What do you like best about the product?
Creating multiple projects, assigning quick products to releases, and tracking issues are possible. A wide range of details is available in the form of giving an owner to each delivery, as well as accompanying images/videos/text/comments can be incorporated to illustrate the deliverables/bugs. A second advantage is that we can measure the time spent on each deliverable, which will assist you in defining your project plan and estimating the length of unpredictable durations for each deliverable. Additionally, it would be helpful to categorize issues as "Bugs," "Stories," or "Epics," as appropriate, and maintain a database of bug statuses by date and by application version.
What do you dislike about the product?
The potential of Jira has not yet been fully realized. New users may find it challenging due to its complexity. While most of the processes can be simplified, I believe that some can be streamlined.
What problems is the product solving and how is that benefiting you?
For my organization, I am responsible for the end-to-end management of all projects. To accomplish my daily tasks in the most structured manner possible, I work with multidisciplinary teams, organize sprints into deliverables, assign responsibilities, track time, and finally release.
Recommendations to others considering the product:
It is the most suitable solution for managing large projects involving multiple dependencies. As a consequence, your life has been simplified.


    Computer Software

The Most User Friendly Software for Project Management

  • August 06, 2021
  • Review provided by G2

What do you like best about the product?
Having used it for almost 4 years I could say that it is The Most User Friendly Software for Project Management.
What do you dislike about the product?
Sometimes dashboard creation and writing JQL (Jira Query Language) can be difficult and may cause some issues as well specially for new users. So some area of improvement over there.
What problems is the product solving and how is that benefiting you?
Managing Project tasks becomes really easy with Jira. Especially if we have multiple teams working on the same project. It's very easy to track the tickets.


    Jahnavi Prasad S.

Great tool to raise, manage and track internal tickets

  • August 05, 2021
  • Review provided by G2

What do you like best about the product?
Customization, ability to track all of my and my team's tickets.
What do you dislike about the product?
UI is complicated and has a lot of moving parts.
What problems is the product solving and how is that benefiting you?
Raise, managing and tracking all of organization's internal tickets


    Mohammad S.

Jira Review

  • August 05, 2021
  • Review provided by G2

What do you like best about the product?
Best for Project Management and easy to use.
What do you dislike about the product?
Sometimes it is slow. Privacy issue and anyone can use within the organization and change your card
What problems is the product solving and how is that benefiting you?
For small organizations, it is easy to manage projects using flipping cards and to create sprints.