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Jira

Atlassian

Reviews from AWS customer

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7,331 reviews
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External reviews are not included in the AWS star rating for the product.


    Teja T.

Most efficient agile requirements management tool

  • May 29, 2021
  • Review provided by G2

What do you like best about the product?
The best part of JIRA is its so collaborative across various platforms. Great sprint management that enables our teams to successfully colloborate on Dev, test and reporting tasks on day to day work. Reporting enables to have a unified dashboards across projects for leadership to arrive at right decisions and drill down to project issues that effect productivity. Sharing and collaboration through links and search is so fast and agile to reduce time on operational aspects.
What do you dislike about the product?
The only issue is that JIRA is so feature rich it might take some time to get an overall understanding of each feature. Costing can be improved to increase adoption in small and medium companies l.
What problems is the product solving and how is that benefiting you?
We are using JIRA for agile project management and tracking of day to day work items in building a software. Also we are serving leadership to make key decisions in terms of budgeting based on project progress.
Recommendations to others considering the product:
Look into this by a trail and for sure you will enjoy the seamless experience of requirements management


    RUPAL T.

Great collaboration tool for Agile teams and developers

  • May 27, 2021
  • Review provided by G2

What do you like best about the product?
I like the implementation of agile in the tool. It is flexible to accommodate any agile framework and still manage to give the level of customer experience that can keep you engaged and productive. I have been using Jira to track requirements and drive tasks to deliver the requirement and i cant imagin how difficult it would be for a developer without this tool. The automated deployment shows the extent of integration with devops tools and makes a lot of manual processes streamlined.
What do you dislike about the product?
I believe one thing about the product's success is its governance, and sometimes I feel that comes as a put off factor.
There are a little bit of ambiguity in the types of issues that can be created but may be that because of implementation rather than the tool itself.
I also dislike the fact that every update triggers a communication email to everybody in the ticket.
What problems is the product solving and how is that benefiting you?
I use Jira for the following
1. Review and help manage Product backlog maintained and owned by the PO
2. Leverage the Backlog section to sprint plan for the next two sprints.
3. Use the Burndown chart to carry out sprint execution
4. Deployment through DevOps integration
5. Manage Bugs as a Bug ticket which is typically owned by the Dev team if not solved by the L2
6. Manage cases that are raised by the business users and take it to deployment
Recommendations to others considering the product:
Just leverage the tools integration with other vendors and manage as much documentation in confluence as possible.


    Kaushik G.

Userfriendly ALM

  • May 27, 2021
  • Review provided by G2

What do you like best about the product?
Integrations with other SaaS tools is seamless, userfriendly interface, ability to pull reports easily
What do you dislike about the product?
State management has to be changed which is really difficult for a beginner, more deep linking with version control system required
What problems is the product solving and how is that benefiting you?
we solve our work for creating stories, bugs, epics, spikes for engineering team to use


    Karan D.

Superb Project Management and Ticketing Tool

  • May 27, 2021
  • Review provided by G2

What do you like best about the product?
1. Custom defined workflow that are present in the JIRA which can be leverage to automate any usecase for Software Management, IT Helpdesk Managament, Bug Tracking etc.
2. Dashboarding features and pre defined Gadgets.
What do you dislike about the product?
1. Little Expensive on pricing part.
2.Unsecure Additinol Plugin available on marketplace
What problems is the product solving and how is that benefiting you?
1. Manage Sofware Development Lifecycle
2.Ticket Management for Request and Problem Management and Change Management
3.Track Project Status


    Kunal V.

"Best Tool For The Companies Who Follows Agile"

  • May 27, 2021
  • Review provided by G2

What do you like best about the product?
First of all, I would like to say that one of the most useful features for me is easy to track all the tasks or issues related to the project is very efficiently done. Secondly, You can generate statistics report from the Jira at any time for checking the overall performance of the Project. We can also give a Provision to the member of creating some limited type of task. So, that's how we can prevent the members from creating the task types which are not allowed for the members. and Security Provided by the Jira is very good.
What do you dislike about the product?
By Talking about the negative points of the Jira, I can say that It may be very complex for the new users. There is also a limited number of gadgets available in Jira, So I suggest there must be more gadgets that should be supported.
What problems is the product solving and how is that benefiting you?
"We are following the agile method in our company, My Overall experience with Jira is Very Good. It can be highly recommended if your company is following an agile fashion for Project management. "
Recommendations to others considering the product:
I WOULD LIKE TO RECOMMEND THIS SOFTWARE FOR THE ALL THE COMPANIES, THE SIZE OF THE COMPANY DOESN'T MATTERS.


    Information Technology and Services

A necessary evil

  • May 27, 2021
  • Review provided by G2

What do you like best about the product?
I like that Jira has a lot of features and integrates with many other commonly-used software programs. I also like the notifications.
What do you dislike about the product?
Jira is so clunky and unintuitive. It's hard to figure out how to maximize the features and possibilities without spending hours in tutorial threads and how-tos.
What problems is the product solving and how is that benefiting you?
We are using Jira to track sprint progress and it's helpful to use when dealing with multi-company teams as well as multiple projects/workstreams.


    Gowtham T.

My Personal Best for Development

  • May 25, 2021
  • Review provided by G2

What do you like best about the product?
The assignment of the user and the notification come to email whenever any changes are made on the issue assigned to me, which is linked to it, more like having it all in one place. The more you work, the more you like this application.
What do you dislike about the product?
Till now, I didn't get any issue with this application.
What problems is the product solving and how is that benefiting you?
All my Jira issues are assigned here, and I come every day to sort out all the problems according to the time limit.
Recommendations to others considering the product:
If you are searching for any Bug tracking tool, then go for it.


    Dan B.

Jira with Safe

  • May 25, 2021
  • Review provided by G2

What do you like best about the product?
Being able to link to iObeya and dashboards
What do you dislike about the product?
Searching can be done but is a little difficult
What problems is the product solving and how is that benefiting you?
Being the main tool for Safe Agile and linking with iobeya where the best.


    Pharmaceuticals

Jira

  • May 24, 2021
  • Review provided by G2

What do you like best about the product?
Many useful facettes available, makes navigation easy
What do you dislike about the product?
Very difficult to setup access rights for every user
What problems is the product solving and how is that benefiting you?
Collaboration within scrim projects
Recommendations to others considering the product:
Lot of add-ons needed


    Vikrant S.

Outstanding issue tracker

  • May 24, 2021
  • Review provided by G2

What do you like best about the product?
The best thing about the Jira is it is highly customizable and integrated with multiple tools, which help in different tasks. It has boards that help a lot while delivering maximum output in minimum time where people can see the progress of sprint and pick up next job and see what's remaning. One of my favorite features is that if you write the issue somewhere in the environment, it will turn it into a link redirecting you to the issue.
What do you dislike about the product?
The only issue I am facing right now is that the tool is so big and feature-rich that you might take some time to learn how to use it correctly, and that will cost you a reasonable amount of time. I am using Jira for a long time still face issue sometime to move task from one step to another.
What problems is the product solving and how is that benefiting you?
The team and I are using Jira for a long time, and we mainly use Jira for the sprint delivery. We plan our sprint and set up the task which to picked in the sprint, and then we decide task on Jira, and we can see which person is working on which job. That helps a lot in the time delivery of sprint.