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Jira

Atlassian

Reviews from AWS customer

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7,342 reviews
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    Meijia W.

Useful progress tracker for the studio I worked at

  • October 24, 2019
  • Review provided by G2

What do you like best about the product?
I like that I can upload files such as screenshots to show my work progress, and I can tag my colleagues to ask for feedback. It's very easy to see what tasks I have been assigned with each month, and it worked very well for the small studio which had the size of 10 people.
What do you dislike about the product?
There was no visualisation of progress - we do have a pie chart, but we don't really use it. It would be good to have some sort of gantt chart.

Jira also doesn't provide a dedicated space for important work files.
What problems is the product solving and how is that benefiting you?
Jira was very useful in terms of showing everyone's progress and allowing others to put in feedback. Not only I used it often to ask feedback on my work, but I was also tagged in other people's tasks to give feedback on their work; it made me feel I was really a part of the team and my opinion made a difference.


    Angel S.

New software

  • October 24, 2019
  • Review provided by G2

What do you like best about the product?
Jira is a very new software for me because it helps me improve my work, it is very functional when looking for filters that make me see my own problems in a simple way, I can create custom views that are useful for my team. Jira's problems come with many customizable fields such as due dates, labels among others that makes it very easy to organize and find specific problems
What do you dislike about the product?
The team has more columns than other teams because of that each column becomes very thin and problems can be difficult to analyze. I would love the possibility of creating delete multiple states for a column so that they do not appear together and are not difficult to distinguish. Because it is not possible to move a problem from one state to another within the same column, you must drag the problem to a different column. Ideally, create a problem and quickly put it in the pending tasks column because it would automatically enter our order book
What problems is the product solving and how is that benefiting you?
Different teams within an organization use the Jira software, each team uses it a little differently, so each one is configured differently but we all follow an agile Kanban structure. Jira helps us to check our homework, see the progress and ensure that the work is done on time
Recommendations to others considering the product:
We recommend Jira because it offers many functions that give you granular control over each element of your board and integrate seamlessly with Confluence and Salesforce. Jira has come to be the center of our product team


    Ramin D.

Good for task management

  • October 24, 2019
  • Review provided by G2

What do you like best about the product?
Task management options. Very good for software but still useful for hardware teams to assign tasks and creat sprints
What do you dislike about the product?
Mostly happy by it. But don’t like that I have to pay for add ons like scheduler
What problems is the product solving and how is that benefiting you?
Task management and assigning tasks to yourself or a team member before it’s forgotten.
Also great for understanding work loads and setting priorities based on story points.
Recommendations to others considering the product:
Perfect for software teams. Still useful for hardware and r&d. Perfect tool for managing and setting priorities for tasks based on story points


    Pahel M.

Tool for streamline-organized communication.

  • October 24, 2019
  • Review provided by G2

What do you like best about the product?
I really like how user friendly and organized JIRA tool is. My team has people with different skill levels with technology and this tool has been user friendly for all of them.
What do you dislike about the product?
I wish there was a way for me to get weekly updates on all of my open tickets - regarding status, and progress.
What problems is the product solving and how is that benefiting you?
We are solving the problem of fragmented communication, from start of the project to the end, collaboration is centralized through JIRA. Without JIRA, my projects would often get lost through email chains or verbal communication but now there is a easy to follow paper trail.


    Maddie W.

Over this is great tool and well suited for the agile world

  • October 24, 2019
  • Review provided by G2

What do you like best about the product?
It supports the functions for incident and change management and the ease of creating custom reports.
Our entire company is on board and uses it all the time. It's easy to create tickets, assign to others, get tags and notifications, and keep all your tasks organized.
What do you dislike about the product?
I face sometimes the problem of marking the story done by resources and applying custom filters.You need to use the exact keyword to make the filter work instead of having predefined values of filters.
What problems is the product solving and how is that benefiting you?
Jira has been a great tool to help train new hires and allow them to research information in their free time or quickly while working. It allows for a ton of information to be stored and accessed quickly which is super important. Overall the experience has been great and easy for newcomers to catch on.
Recommendations to others considering the product:
It more than meets the needs of our small NOC for tracking incidents and change activity on a daily basis. SO great for ensuring things don't get lost in the shuffle. Probably the ultimate project management tool out there.


    Sukrit P.

Jira - Agile project management tool

  • October 23, 2019
  • Review provided by G2

What do you like best about the product?
This is a robust and cross platform compatible tool - works well on Desktop, Android and iOS app. It's UI and dashbord is very intutive. Integration with other tool is seamless. Application's performance is good enough and highly customizable.
Project planning and tracking task are simple.
Optimized projects development workflow and improved the collaboration with different teams.
Quickly able to track the projects running variance through its issue tracking system.
Managed the resources task assignments efficiently and able to track the current staus of tasks. Task searching is very fast.
With the help of this tool we are able to plan the sprint and release goal in better way. Streamlined the project delivery.
We are easily able to track the development efforts on different phase like implementation, initial testing, peer review, deployment etc.
Overall its a perfect tool for agile software development.
What do you dislike about the product?
Learning curve is a bit high. Complex configuration setup requires more efforts and attention.
What problems is the product solving and how is that benefiting you?
Streamlined the development process and manged workflow in efficient way.
Recommendations to others considering the product:
It's an efficient tool for project management and bug tracking.


    Computer Software

Work tracking smoothened

  • October 23, 2019
  • Review provided by G2

What do you like best about the product?
Jira is our work backbone, from customer bugs, to tasks, to scrum, Jira makes it super easy for us to track everything in our workflow. Best thing about jira is how configurable it is. We can virtually make any workflow we can think of with automatic moving of tickets with integration tools.
What do you dislike about the product?
User interface can be bit improved with respect to quality, and speed. Another thing we would like to have multiple assignees to a single ticket.
What problems is the product solving and how is that benefiting you?
We are simplifying our complete work flow that includes customer issues, sprints and scrum, task tracking for every department, be it marketing, design or engineering.


    Computer Software

Jira is complete project and defect managenment tool

  • October 23, 2019
  • Review provided by G2

What do you like best about the product?
Jira Software is an agile project management tool that supports any agile methodology, be it Scrum, Kanban, or your own unique flavour. From agile boards to reports, you can plan, track, and manage all your agile software development projects from a single tool. Jira software brings the power of agile methodology to Atlassian Jira.
1. Flexibility
2. Easy to track project and tickets status
3. Scrum and kanban board
4. Easy to generate a report
What do you dislike about the product?
I don't like the new design of jira. The old design was more user-friendly than the new one.
The new design is more complex to use for the lemon user
What problems is the product solving and how is that benefiting you?
We use jira for
1. Project management
2. Bug tracking
3. Report Generation
4. Also to handle daily scrum


    Computer Software

JIRA good for small companies new UI is difficult to use

  • October 23, 2019
  • Review provided by G2

What do you like best about the product?
Ability to track tasks at work and easily see who is working on what
What do you dislike about the product?
New UI changes are very difficult to use. Slow response on website.
What problems is the product solving and how is that benefiting you?
Tasks are often hard to find and manage after creating.


    Rushantha C.

Jira is one of best bug reporting and project management tool

  • October 23, 2019
  • Review provided by G2

What do you like best about the product?
Simply i can say great product for a company assign and monitor tasks
What do you dislike about the product?
sometimes difficult to find some features
What problems is the product solving and how is that benefiting you?
actually i'm using jira for bug reporting and task monitoring