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Jira

Atlassian

Reviews from AWS customer

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7,340 reviews
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External reviews are not included in the AWS star rating for the product.

    Logistics and Supply Chain

Jira review

  • October 19, 2019
  • Review provided by G2

What do you like best about the product?
Jira one place to track all the customer complaints
What do you dislike about the product?
It's a bit difficult to understand in the first place... Post which it's damn easy to use
What problems is the product solving and how is that benefiting you?
Complains tracking and resolving

    Mayur S.

Best Project Management Software Ever

  • October 18, 2019
  • Review provided by G2

What do you like best about the product?
Jira is the best project management software ever I have found. It comes with lots of features which makes life easier for managing the project.The best feature which I like about is that it supports both Scrum board and Kanban board. In Scrum board, you can get every detail of the tasks or bugs and it's current progress as well. You can even link different bugs or tasks which is helpful feature to have as it helped me in tracking specific task or bug in future. Searching specific ticket or task or bug is very effective.It also gives reports which gives details about task completion and work logs.
What do you dislike about the product?
It doesn't have better user interface. It could have been better. For beginner, it takes some time to get used to and understand Jira. But once it gets used to it, it will make life easier for them.
What problems is the product solving and how is that benefiting you?
I am using Jira for project management in my organization. It helped me in creating and managing tasks and bugs as well. Also, I am using Jira to not only tracking the tasks or bugs, I am using it for tracking worklogs of team members as well.
Recommendations to others considering the product:
If you want to have good project management software then Jira is the best software available currently in the market.

    Priyank G.

Good for tracking stories and bugs but cumbersome and slow with outdated features

  • October 18, 2019
  • Review provided by G2

What do you like best about the product?
Options with different agile methodologies and views/dashboards plus easy to create bugs and stories with all details. Also, every time a change is made in the story, an email is sent to all users who are affected with it. So, good change log. Also, easy to create new projects and assign users to stores in those projects
What do you dislike about the product?
A bit confusing on how to manage projects and lack of good tutorials and wikl documentation. Lots of complicated features with no clear cut usage known
2. Outdated tools/feature such as no editor for tables.
3. Too confusing due to multitude of features which are not used
4. Very slow on browser.
5. No simple way to track stories as the option provided are very confusing and documentation is lacking
What problems is the product solving and how is that benefiting you?
Implementation of digital projects across my company where we use JIRA as a tracking tool for multiple projects where each developer and product manager might be working on multiple projects.
Recommendations to others considering the product:
I think there are more better tools than JIRA now as they are cheap and provide better support and services.

    Masood K.

Everything You Need

  • October 18, 2019
  • Review provided by G2

What do you like best about the product?
The wholesome package that everyone wants to grab,more like a life saviour for me and my team, User friendly with great GUI and API, All the tools are so much easy to use, The best in the business, Simply everything you need is here at Jira.
What do you dislike about the product?
Its hard to find any flaws in this mind boggling platform. Just flawless
What problems is the product solving and how is that benefiting you?
Although i wasn't directly involved in but As an IT professional i was working with my team of software engineer and technical support crew and staff along with the high management and most of the work was to developing and coding, So our management deployed the Jira and it made our work lot of easier. We were using Jira mostly for
bug tracking and task assignment and with team consists more than 50 it made our work a lot easier, Working with international clients and in different timezone is always a mess so workload management and task assignment is always a hard pill to swallow with the big team like ours, But Jira helped us out in every aspect either its bug tracking or project management.Its more than we need it and yes i can say that.
Recommendations to others considering the product:
Highly recommended to other. I will strongly recommend Jira for anyone who's looking for a perfect project management platform, Jira is your cup of coffee.

    Utilities

A good start that can be taken further with third party apps

  • October 18, 2019
  • Review provided by G2

What do you like best about the product?
Integration of third party apps allows for better use of the platform
What do you dislike about the product?
License costs can increase rapidly. Standard customisation leaves something to be desired.
What problems is the product solving and how is that benefiting you?
Tech support, MI data requests, GDPR requests.

    Madison S.

This is a great tool to assign and track

  • October 18, 2019
  • Review provided by G2

What do you like best about the product?
We love very much this app. It does everything we need. Allows creating a Jira ticket that allows staff to be well informed of tasks needed to be solved. Tracking requests have been helpful within my department to identify a lack of communication among peers regarding requests they are submitting.
What do you dislike about the product?
They have implemented their NextGen projects which are nice but don’t have all of the functionality their existing customers need. Now they are only adding new features to their NextGen projects.
What problems is the product solving and how is that benefiting you?
We are able to make sure we get back to clients on questions and concerns quickly because of this tracking and assigning software. It is the industry standard, so it’s nice that others are using the same tool and there are tons of integrations. Other than performance issues, it definitely enables us to run Scrum and Kanban projects.
Recommendations to others considering the product:
Our BI employees were spending too much time communicating back and forth with different people regarding the same request. This allows for an upgrade in the status of the project by allowing the team to access view.

    Biotechnology

Good for simple real-time requests

  • October 17, 2019
  • Review provided by G2

What do you like best about the product?
Connectivity with Salesforce, time stamping, real-time updating, dashboards, customization ability
What do you dislike about the product?
Configuration is not intuitive, I frequently have to Google in order to figure out
What problems is the product solving and how is that benefiting you?
Our team uses Jira Core as a link between the commercial and operations teams. The sales team can track their issues directly from Salesforce, and ops has an easy to-do list. The ease of file sync between the two platforms is a key feature for us. We also use it as a data repository that all users can access, since the per-seat costs compared to Salesforce are much lower.

    Azaruddin N.

Great tool for project management

  • October 17, 2019
  • Review provided by G2

What do you like best about the product?
We are able to track project using custom dashboards. Easy too use search engine to search projects issues and tasks.
What do you dislike about the product?
We did not receive any extensive training to use all the features provided by the tool. So we are not aware of all the features to use it effectively
What problems is the product solving and how is that benefiting you?
It's easier to track release wise work. Also it's easier to allocate task and schedules and monitor them as well.

    Hospitality

Jira Review

  • October 17, 2019
  • Review provided by G2

What do you like best about the product?
Jira allows different departments within the company to solve issues in real time.
What do you dislike about the product?
I dislike that JIRA is not 100% user friendly and the reporting features are not super robust/ reliable.
What problems is the product solving and how is that benefiting you?
Solving issues with our employees across the globe that are not involved at the headquarters.

    Nikhil B.

Good project management software

  • October 17, 2019
  • Review provided by G2

What do you like best about the product?
Helps to function in agile, lets you add epic stories. Good integration with Github, slack. It lets your Git commits communicate with Jira story completion
What do you dislike about the product?
UI has lot of things on homepage good be little too much for new user
What problems is the product solving and how is that benefiting you?
Agile software dev

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