Sign in Agent Mode
Categories
Your Saved List Become a Channel Partner Sell in AWS Marketplace Amazon Web Services Home Help

Jira

Atlassian

Reviews from AWS customer

0 AWS reviews
  • 5 star
    0
  • 4 star
    0
  • 3 star
    0
  • 2 star
    0
  • 1 star
    0

External reviews

7,254 reviews
from

External reviews are not included in the AWS star rating for the product.


    AKshay J.

A Powerful but Complex Tool for Managing Projects Efficiently

  • November 06, 2025
  • Review provided by G2

What do you like best about the product?
What I like best about Jira is its ability to clearly track tasks and team progress in one place. It’s very flexible — you can customize workflows, issue types, and boards to fit any project style. Jira also integrates well with other tools like Confluence and GitHub, making collaboration smoother. Overall, it helps keep teams organized, transparent, and aligned, especially when managing Agile projects.
What do you dislike about the product?
While Jira offers powerful tracking and workflow flexibility, it can feel quite overwhelming and cluttered—especially for new users. The interface has many menus and settings, which makes getting started confusing and time-consuming. Many teams report that performance suffers when the number of issues, boards or customizations grows large: slow load times and laggy responsiveness become a frustration.
What problems is the product solving and how is that benefiting you?
Jira helps solve problems related to task management, team coordination, and project visibility. It keeps all project updates, issues, and progress in one place, reducing confusion and communication gaps. With customizable workflows and reports, it helps track deadlines, prioritize work, and identify bottlenecks early. This has improved our team’s productivity, accountability, and overall project delivery efficiency.


    saravana p.

Must tool for support Management

  • November 05, 2025
  • Review provided by G2

What do you like best about the product?
Easy integration and quick support. Quick decision-making by collaborating with team members.
What do you dislike about the product?
Jira can be complex and hard to learn, often slow with large projects, and feels overly complicated for small or non-technical teams.
What problems is the product solving and how is that benefiting you?
Visible to all team members and having all track records in one place is good for me.


    Mohd U.

Seamless Incident Management with Jira

  • November 04, 2025
  • Review provided by G2

What do you like best about the product?
I find Jira helpful for tracking all incidents and keeping them neatly organized. It's very easy to use and track, which I appreciate. I like how it links developers to project managers and creates a seamless flow. The initial setup was pretty easy and straightforward.
What do you dislike about the product?
It can further increase speed by reducing customizable fields.
What problems is the product solving and how is that benefiting you?
I use Jira to track and neatly organize incidents. It's easy to use and helps link developers to project managers, creating a seamless flow.


    Computer Software

Versatile Planning Tool, Though Structures Can Be Complex

  • November 04, 2025
  • Review provided by G2

What do you like best about the product?
Versatility, can move across Jira Plans or Structures to visualise backlogs as well as everyday planning tasks.
What do you dislike about the product?
Sometimes it can get pretty complex and fiddly with data especially using Structures.
What problems is the product solving and how is that benefiting you?
PLanning, tracking and monitoring Scrum projects


    Sampo R.

Great for Large-Scale Management, But UI and Advanced Features Takes Time to Master

  • November 04, 2025
  • Review provided by G2

What do you like best about the product?
Larger scale task and backlog management with good customization and integrations options. Once set up, it is relatively easy for daily use. Good offerings of plugins.
What do you dislike about the product?
There is sometimes slowness and the UI can have a learning curve - especially to do something bit more advanced. Some of the things currently implemented via plugins could be part of the main product with some additional functionalities.
What problems is the product solving and how is that benefiting you?
Development and business side tasks logging and tracking, commenting functionality, timeline view.


    Pratibha M.

A Great Tool for Managing Projects Efficiently

  • November 04, 2025
  • Review provided by G2

What do you like best about the product?
I like that Jira makes it easy to track tasks, manage projects, and see progress clearly. The dashboard helps keep everything organized, and it’s great for team collaboration. I also like how flexible it is, you can customize workflows and boards to fit different types of projects.
What do you dislike about the product?
Honestly, there’s nothing major to dislike about Jira. It can feel a bit complex at first because of all the features, but once you get used to it, it’s very smooth to use. Overall, it’s a powerful and reliable tool for project management.
What problems is the product solving and how is that benefiting you?
Jira helps me and my team stay organized by tracking all our tasks and projects in one place. It solves the problem of miscommunication and confusion about who is doing what. With Jira, it’s easy to see progress, set priorities, and manage deadlines. This saves time, improves teamwork, and makes sure nothing gets missed. Overall, it helps us work more efficiently and deliver projects on time.


    dhananji s.

Powerful and Flexible Tool for Streamlined Project Management

  • November 03, 2025
  • Review provided by G2

What do you like best about the product?
I truly value Jira’s flexibility when it comes to accommodating various project management approaches, be it agile, kanban, or more traditional workflows. Its customizable dashboards, workflows, and reporting features make it straightforward to monitor progress and maintain alignment among teams.
What do you dislike about the product?
Although Jira offers a wealth of features, the sheer number of options may feel daunting to those just starting out. However, as you become more comfortable with the interface, the extensive functionality truly becomes one of its greatest assets.
What problems is the product solving and how is that benefiting you?
Jira has been instrumental in centralizing all project work onto a single, organized platform, which has eliminated the confusion that comes from scattered updates and inconsistent tracking. With its clear visibility into tasks, priorities, and deadlines, it helps ensure that everyone on the team remains aligned and accountable.

Additionally, Jira streamlines communication among stakeholders by linking comments, attachments, and status updates directly to the relevant work items. This integration helps reduce delays and misunderstandings, enabling projects to progress more efficiently.

Personally, I’ve experienced increased productivity, less duplicate work, and greater assurance that nothing gets overlooked. Collaboration has become smoother, and delivery timelines are now more predictable.


    Abhishek S.

Thanks for Keeping My Team on Track

  • November 03, 2025
  • Review provided by G2

What do you like best about the product?
I genuinely find JIRA extremely useful for keeping track of who is responsible for what within our team. It organizes all our tasks and deadlines in a single location, which eliminates any confusion about assignments and responsibilities. I use it daily, and I appreciate how feature-rich it is. There’s a dedicated board for sprints, options for various task types, and seamless integration with other tools like Slack or Confluence, which really streamlines our workflow. Once you grasp the basics, setting up new projects or customizing your workflow becomes quite intuitive, especially if you have prior experience with project management tools.

Initially, the learning curve felt pretty steep, but after a few weeks, everything started to make sense—particularly if your team is already familiar with agile or scrum methodologies. What stands out most for me is how simple it is to identify bottlenecks or overdue tasks. Automations save me a lot of time, and whenever I run into issues, the large JIRA community on forums is always a valuable resource. I never come around to any that issue where I require customer support.

I never come around to any that issue where I require customer support.
What do you dislike about the product?
Honestly, JIRA can feel quite overwhelming for newcomers. The interface is packed with buttons and options, which makes it seem cluttered at first glance. Some features are either hidden or missing altogether—such as straightforward Gantt charts or a simple way to view all issue types at once. While integration is generally straightforward, troubleshooting problems isn’t always intuitive, especially if you’re not particularly tech-savvy. The app’s performance can slow down when many users are active, and sometimes it just needs a good old refresh to get back on track. Also, as your team expands, the costs can rise quickly.
What problems is the product solving and how is that benefiting you?
For me, the biggest advantage is improved team organization. Gone are the days of endless email threads or constantly asking in chat, “Who’s handling this?” Now, everything is tracked and visible in a single place. The system also highlights issues early on, so we spend less time putting out fires and more time actually making progress. Since we work in agile sprints, JIRA’s boards and reports give us a clear view of what’s moving forward and what’s getting held up. Automation and reminders have eliminated much of the manual work, freeing up more of my time for real design tasks. Collaborating with remote teammates has also become much smoother, as updates and comments keep everyone aligned no matter where we’re located.

In short, JIRA has made managing projects much easier for me, even though there was a bit of a learning curve at first. Now that I’m comfortable with it, I can’t imagine running a large project without it.


    Jhon Keneth S.

Jira Review

  • November 02, 2025
  • Review provided by G2

What do you like best about the product?
I like that Jira makes it easy for me to track projects and tasks in one place. It helps me stay organized and see progress clearly. The customizable boards and workflows make collaboration much smoother.
What do you dislike about the product?
It can feel complicated and overwhelming to use at first.
What problems is the product solving and how is that benefiting you?
Jira helps solve the problem of managing complex projects and tracking tasks efficiently. It keeps my team organized and ensures everyone knows what needs to be done and when.


    Gokul S.

Effortlessly Easy to Use

  • November 01, 2025
  • Review provided by G2

What do you like best about the product?
Easy to use and clarify the status of assigned task
What do you dislike about the product?
Hard to use the filter function since it is bit complex
What problems is the product solving and how is that benefiting you?
Jira provides dashboards, boards (Kanban/Scrum), and reports that make it easy to track tasks, bugs, and progress in real time.