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Jira

Atlassian

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    Abhishek P.

Powerful for Project Management, Needs UI Improvements

  • October 31, 2025
  • Review provided by G2

What do you like best about the product?
I find Jira particularly useful for facilitating collaboration among multiple colleagues on a project, ensuring everyone stays informed and in the loop. The capability to share documents and tag relevant people within the project enhances communication and efficiency. Additionally, the integration with Slack is a standout feature that streamlines workflows and makes project management seamless. Jira is a great asset for keeping all project details in one place, which greatly aids in managing projects effectively. This tool enhances collaboration by enabling information sharing with other teams and bringing more people into the project circle effortlessly.
What do you dislike about the product?
Navigating through Jira and learning how to use it was difficult. It's not very user-friendly, making it a bit challenging to understand.
What problems is the product solving and how is that benefiting you?
I use Jira to enable multiple colleagues to work on projects simultaneously, keeping everyone informed. It centralizes project details, simplifies collaboration, and integrates smoothly with Slack, enhancing communication and project management.


    Priya V.

Powerful Tool for Staying Organized, Once You Get the Hang of It

  • October 31, 2025
  • Review provided by G2

What do you like best about the product?
What I like best about jira is how well it helps keep projects organized and transparent. It makes it easy to track tasks, see who’s working on what, and follow the progress of different projects all in one place. The customisable boards and workflows are especially useful , you can adapt them to fit the team’s needs rather than being stuck with a rigid setup. Plus, the integration with other tools (like Confluence, Slack, or GitHub) makes collaboration smooth and efficient.
What do you dislike about the product?
Jira can feel a bit complicated at first because there’s so much you can do with it. But once you get the hang of it, you realize that all those features give you a lot of control and flexibility. The learning curve is there, but it’s worth it in the long run.
What problems is the product solving and how is that benefiting you?
Jira helps keep our projects on track and everyone on the same page. Before we started using it, our team relied on emails and spreadsheets, and things would easily get messy tasks got lost, deadlines were missed, and no one really knew what the status of a project was.

Now with Jira, everything’s clear and organized. We can see who’s working on what, what’s done, and what’s coming up next. For example, when we were rolling out a new product feature, we used Jira to track every step from planning and development to testing and release. It made it so much easier to spot blockers early, stay on schedule, and keep everyone in the loop. Honestly, it’s made teamwork a lot smoother and less stressful.


    abhishek p.

Smooth Setup, Great for Project Management

  • October 31, 2025
  • Review provided by G2

What do you like best about the product?
I really appreciate how smoothly everything went when setting up Jira. It was as simple as using my work email to log in, which was a seamless experience. I find Jira to be incredibly useful for accessing all the project details, which enhances my ability to manage different tasks efficiently. If there are any doubts, I can easily raise another ticket, and this functionality is really beneficial for handling campaigns or any project-related queries. The ability to speak with all the related managers is a feature I find valuable, as it helps in ensuring that everyone stays in the loop. Furthermore, the capability to tag colleagues involved in the project to share files or draw attention to specific topics is something I use frequently. I also appreciate the Slack integration with Jira, which enhances communication and streamlines workflow. Overall, Jira's ease of use is a significant factor for me, and it’s what would make me consider buying it again. It’s a tool that effectively supports my work needs.
What do you dislike about the product?
I find certain aspects of Jira quite confusing. Navigating through certain options can be cumbersome, especially when trying to find all data within the comments section at once. There's no simple control-F function to search through comments, which makes it challenging to quickly locate specific information.
What problems is the product solving and how is that benefiting you?
I find Jira invaluable for accessing project details, raising tickets for doubts, and communicating with managers, which streamlines my campaign management.


    Shyamal C.

Excellent for Team Collaboration and Transparent Performance Tracking

  • October 31, 2025
  • Review provided by G2

What do you like best about the product?
This tool is excellent for team collaboration and tracking activities, making it easy for everyone to stay on the same page. It also helps manage appraisals based on completed tasks and story points, which adds a fair and transparent way to evaluate performance.
What do you dislike about the product?
It uses a lot of RAM when several Jira tabs are open, which ends up slowing down my personal computer.
What problems is the product solving and how is that benefiting you?
Jira helps us manage our daily routine tasks efficiently. It allows us to organize our team’s work, as well as handle product and project tasks. Jira offers a variety of features, such as the ability to create different types of tickets, including tasks, sub-tasks, issues, and bugs. Sprint planning is also easy to manage with Jira. We can set up automations, for example, to send an email notification when a ticket is assigned to someone. Jira is easy to understand and use, making it a valuable tool for the money. The chart and diagram flows help us track our team’s progress. Additionally, Jira regularly updates its tool to improve functionality.


    Ishara P.

Jira Makes Task and Project Tracking Effortless with Custom Workflows

  • October 31, 2025
  • Review provided by G2

What do you like best about the product?
Jira is awesome when it comes to track tasks, bugs and projects all in one place with customizable workflows.
What do you dislike about the product?
Can be complex for new user as it happened to me.
What problems is the product solving and how is that benefiting you?
Most importantly, Jira helps me track progress and improves team collaboration through the Jira Kanban board I use with my team. It also offers scrum boards if you wanna use that to support our workflow. Jira keeps our work organized and also boosts efficiency.


    Thaniel W.

Fast, Stable, and Seamless Communication with Jira Integrations

  • October 30, 2025
  • Review provided by G2

What do you like best about the product?
Jira is a fast and stable solution to allowing clear communication between customer support and other internal departments. Thanks to its integrations, such as its use in Slack, I am easily able to see when updates have been made to tickets that I have raised or been assigned to. Due to needing to use this every day the clear communication is a great selling point.
What do you dislike about the product?
JIRA can sometimes be confising with its use of JARGON. This isnt an inherent issue with JIRA but more of how its been designed to be so flexible. Extreme flexibility while useful can mean its a master of none.
What problems is the product solving and how is that benefiting you?
JIRA allows us to communicate clearly between departments and shows a clear audit trail for activities that have taken place on any given ticket. This allows us to keep to our SLAs and have a clear understanding of the requirments in a given situation.


    Parit K.

Efficient Task Management and Team Collaboration with Jira

  • October 30, 2025
  • Review provided by G2

What do you like best about the product?
Jira is a powerful tool for task management. It helps organize tasks for the team and manage them efficiently. Jira allows me to manage my work properly by creating and tracking tasks effectively. I also create tasks for the QA team so they can check and update their progress accordingly. This makes it easier for all of us to work on our tasks and log our time properly. Their customer support also helps me resolve any issues I face.
What do you dislike about the product?
There’s one thing I dislike about Jira — sometimes updates and notifications don’t appear in the system right away after I perform an action. This makes it hard to know whether the action was completed successfully or not, which can be confusing. Because of this delay, I sometimes can’t provide timely updates to my senior team members about my task progress.
What problems is the product solving and how is that benefiting you?
Jira has greatly helped me manage my tasks digitally. I can easily access it anytime and from anywhere. Earlier, I used to manage my tasks manually using notes, which took more time. Now, Jira saves time and helps me track my work progress effectively. It allows me to manage task statuses so that my team members and clients can directly check my progress. Based on the project requirements, time can be properly arranged for each type of development. The mobile notifications also help me stay updated and work efficiently.


    Shailesh S.

Effortless Jira Ticketing, But Enhancement Updates Lacking

  • October 30, 2025
  • Review provided by G2

What do you like best about the product?
The seamless experience of creating Jira tickets with our dev team
What do you dislike about the product?
The lack of updates on proposed enhancements
What problems is the product solving and how is that benefiting you?
The automations on Jira are seamless and we have integrated it with our internal tools. This makes sure that all updates on the jira are pushed into our internal tools and emails


    AMIT G.

Keeps Projects Organized and Progress Easy to Track

  • October 30, 2025
  • Review provided by G2

What do you like best about the product?
I like that Jira keeps everything organized in one place. It's simple to track what everyone is working on, monitor progress, and plan the next steps.
What do you dislike about the product?
Jira is a great tool, though it can sometimes feel a bit overwhelming.
What problems is the product solving and how is that benefiting you?
Jira has been instrumental in helping our team stay organized and ensuring that tasks don't get overlooked. It provides a clear view of who is responsible for each task, allows us to monitor progress, and helps us manage deadlines effectively. Overall, using Jira has noticeably enhanced our coordination and boosted our productivity.


    Paril T.

Effortless Task Management and User-Friendly Mobile App

  • October 30, 2025
  • Review provided by G2

What do you like best about the product?
Jira is very popular for its features, but what I like most is how well it helps manage team tasks based on requirements. The login process is simple, and it’s easy for everyone to use. Its mobile application is also user-friendly, allowing you to easily track task statuses from your phone. I also found it easy to implement our task details into the system and create task tickets based on our requirements.
What do you dislike about the product?
Sometimes I face issues when changing the task status based on work progress. The status doesn’t update properly, and I don’t always receive the correct notifications in the mobile application, which causes problems for me.
What problems is the product solving and how is that benefiting you?
Jira helps me manage my tasks based on priority and assign them to each team member according to their expertise, making it easier to work efficiently. It also manages task statuses based on work progress. Using Jira, I can directly update tickets for the client, so they can easily see the progress of their tasks at every step. These updates are also available on my mobile, so I don’t need to open my computer every time to check — this helps me manage my work time better.