Jira
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Customizable Boards and Workflows Make Agile Management a Breeze
What do you like best about the product?
Jira’s project boards (Scrum/Kanban) enable Agile teams to visually manage sprints and tasks. Customizable workflows allow teams to define steps and adapt Jira for unique project needs, leading to better structure, accountability, and clarity on priorities. Its adaptability allows users to manage software development, DevOps, IT service requests, and even business processes in one tool
What do you dislike about the product?
Over-customization sometimes leads to convoluted workflows and administrative overhead
What problems is the product solving and how is that benefiting you?
Teams value its automation rules, bulk task updates, and customizable dashboards for providing visibility across all activities
Simplifies Workflow with Seamless Integration
What do you like best about the product?
I appreciate Jira for its ease of use, which greatly enhances my workflow efficiency. The tool's intuitive nature makes it a pleasure to use, especially when managing features and bugs over the years. I find Jira's AI tool indispensable for summarizing comments and efficiently searching for specific Jira cards. The configurable dashboard is a standout feature, allowing me to oversee sprint progress seamlessly, while also enabling our business partners to prioritize tasks effectively. The inbuilt reports are excellent for managing sprints, providing valuable insights into our progress. Writing queries in Jira is very straightforward, and the word search feature is impressively accurate in identifying cards with specific keywords. I’m also impressed with how our integration with Zendesk via Exalate streamlines our workflow, as it automatically creates Jira cards for issues escalated from the L1 team to the L2 team, mapping Zendesk ticket statuses to Jira’s workflow effortlessly. Overall, Jira offers all the functionalities I need to manage work efficiently, and its configuration capabilities are superb in adapting to our required outcomes.
What do you dislike about the product?
Nothing specific
What problems is the product solving and how is that benefiting you?
I use Jira to oversee sprint progress with its configurable dashboard, prioritize work efficiently, and create automated Jira cards via Exalate integration with Zendesk, enhancing workflow and efficiency.
Jira: A Unified Platform for Efficient Task Management
What do you like best about the product?
I really like Jira and all of its features. The best part is that it brings all tasks together on one platform, making it very easy to use and implement. We can easily assign tasks or errors to specific people and manage them efficiently with proper timelines. If we need any guidance, their customer support is also very helpful. Additionally, Jira integrates smoothly with our system.
What do you dislike about the product?
I dislike Jira’s new update because they changed the navigation panel, making it difficult to find the necessary information.
What problems is the product solving and how is that benefiting you?
Jira helps us organize and track all our work in one place. It solves the problem of miscommunication and confusion about who’s responsible for what. With Jira, we can assign tasks, set deadlines, and monitor progress easily. It also helps us quickly identify and fix issues or bugs. Overall, it keeps our team more organized, improves collaboration, and saves a lot of time.
Efficient but slightly complex tool for project tracking.
What do you like best about the product?
Easy to track tasks and collaborate very efficient for project management.
What do you dislike about the product?
Some time it feel slow and a bit complex to navigate for new users.
What problems is the product solving and how is that benefiting you?
Jira help in tracking tasks, bugs and project progress in one place improving team coordinate and productivity.
Unmatched Customization and Detail in Project Management
What do you like best about the product?
I like that Jira allows an incredible level of detail like custom field, workflows, automation rules.
What do you dislike about the product?
Mobile experience is not as good as desktop.
What problems is the product solving and how is that benefiting you?
Jira helps to track the progress of a project in real time and helps to identify bottlenecks and reassign work.
Seamless DevOps Integration with Great Agile Features
What do you like best about the product?
It gets integrated with DevOps tools like GitHub, CI/CD pipelines easily. I also like its features like burndown charts and backlog grooming.
What do you dislike about the product?
Jira has slightly steep learning curve, and the interface is dense.
What problems is the product solving and how is that benefiting you?
Jira helps us align our different teams around shared goals.
Powerful automation and Slack Integration, But steep learning curve
What do you like best about the product?
It's a really powerful tool. When configured correctly, it can automate lots of manual project management tasks. I'm a big fan of the Slack integration — with just a few clicks, I can create a new task or bug and add it to the correct table and assign it to the right person, complete with full context and description. It saves a lot of time.
What do you dislike about the product?
Understanding how automations work, checking if they work correctly and improving them takes so much time. At first, UX/UI can seem too complex and overwhelming.
What problems is the product solving and how is that benefiting you?
All information about current and past projects is in one place in Jira. It's really easy to monitor task and epic progress, especially with Slack integration. Furthermore, I have a record of previous projects, so I know why we decided to do something in a particular way and which solutions we rejected and why.
Smooth Transition, Powerful Task Management
What do you like best about the product?
I find Jira immensely valuable for streamlining and organizing team tasks, as it provides a clear view of task progress through the development process. The platform's ease of setup was impressive, as transitioning from Trello was smooth with no hassle, allowing for immediate continuation of work. I truly appreciate the Kanban boards which enhance team communication and organization efficiency. The Jira Product Discovery solution is another standout feature, as it enables thorough planning for my service design team before turning ideas into epics and tasks for the development team. Moreover, the insights feature enriches ideas by providing more context and background, making it incredibly helpful for our projects. The integration with Slack further simplifies communication across teams, effortlessly funneling bug reports into the workflow. I also highly value Jira's extensive feature set and its capability to connect with tools like GitHub, facilitating seamless integration with our development tasks, which is highly beneficial when we want to later check what the original specification and implementation was.
What do you dislike about the product?
I find it quite complex to set up the project settings in Jira. There's no centralized place for creating organization-wide project templates, which makes it tedious to figure out all the steps each time I start a new project. It would be more efficient if I could establish consistent statuses and automations across projects and then adapt different templates for various teams without having to redo the setup process from scratch for every new project. There's still some work to do to streamline Jira Product Discovery and basic project processes. It would be nice if I could map and automate tasks statuses to Product Discovery statuses so that I could have To do, In progress, In review, etc. and tasks would automatically move on the Product Discovery view too.
What problems is the product solving and how is that benefiting you?
Jira helps organize teams and tasks, tracks development progress, and provides documentation for resolved issues. It facilitates communication through integrations, like with Slack, and offers features like Kanban boards and Product Discovery, improving team efficiency and task management. There are quite good analytics tools as well, but we don't track time in Jira, because nobody remembers to start and stop the clock so it doesn't show the scale of tasks. Maybe the clock could be a feature in the app?
Great for Tracking Issues, But Interface Can Be Overwhelming
What do you like best about the product?
What I like most about Jira is that I can easily find all known issues and their resolutions. This helps me follow the correct process and ensures that I'm aligned with best practices.
What do you dislike about the product?
One thing I dislike about Jira is that it can be overwhelming at times, especially when navigating through multiple tickets and boards. The interface isn't always intuitive, and it can take extra time to find specific information or perform simple actions.
What problems is the product solving and how is that benefiting you?
Jira helps solve the chaos of tracking tasks, bugs, and project progress—especially when multiple teams are involved. Before Jira, it was easy for things to slip through the cracks or get lost in endless email threads.
Custom Workflows and Sprint Planning Tailored to My Needs
What do you like best about the product?
I like its sprint planning capabilities. Its custom workflow let me built exact processes according to my needs.
What do you dislike about the product?
With too much features and options, the interface feels overcomplicated initially.
What problems is the product solving and how is that benefiting you?
Jira helps to manage software development tasks efficiently like tracking bugs. It ensures teams transparency.
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