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Jira

Atlassian

Reviews from AWS customer

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External reviews

7,259 reviews
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    Isha M.

Best to track tasks remotely

  • October 17, 2025
  • Review provided by G2

What do you like best about the product?
- Work best for multiple projects
- projects work breakdown to smaller tasks
- Customized dashboard
- Real-time progress tracking
- best for daily issue tracking
What do you dislike about the product?
- little complex for new user to understand it's working
- Require enough time to understand this tool
What problems is the product solving and how is that benefiting you?
This is a powerful project management tool. It makes tracking task progress easy and provides detailed insights. It has helped streamline our workflow and enhance collaboration within our team.


    Information Technology and Services

Jira Makes Project Management Seamless for OutSystems Development

  • October 16, 2025
  • Review provided by G2

What do you like best about the product?
We use Jira to manage our projects built on the OutSystems platform, and it's been a great fit for our workflow. I really like how easy it is to break down tasks, assign issues, and track progress across sprints. The ability to customize boards and workflows helps us align Jira closely with how we develop and deliver our applications. It also integrates well with other tools, which keeps everything organized and transparent for the whole team.
What do you dislike about the product?
For newer team members, it takes some time to get used to the interface.
What problems is the product solving and how is that benefiting you?
Jira helps us solve the challenge of keeping our OutSystems development projects organized and transparent. With multiple team members working on different parts of the app, it's crucial to have a central place where we can track tasks, bugs, feature requests, and sprint progress. Jira makes it easy to assign responsibilities, set priorities, and follow up on blockers. This has improved our team's collaboration, reduced miscommunication, and helped us deliver updates faster and more consistently.


    Computer & Network Security

Jira: Excellent Integration Hub for Seamless Collaboration

  • October 15, 2025
  • Review provided by G2

What do you like best about the product?
Jira integrates seamlessly with tools like Confluence, Bitbucket, GitHub, Slack, and hundreds more—making it a central hub for collaboration.
What do you dislike about the product?
For large teams or enterprise features, Jira can get expensive—especially when you factor in plugins and Atlassian Access.

Tracking dependencies between issues (especially across projects) isn’t as seamless as some users would like. It can get messy without strict conventions.
What problems is the product solving and how is that benefiting you?
Jira brings together tasks, bugs, and feature requests in one place, making it easy for everyone involved—from developers to stakeholders—to track what is being worked on, who is responsible, and the timeline. With agile boards, burndown charts, and dashboards, you can keep an eye on progress, spot any obstacles, and shift priorities as needed in real time.


    mariam p.

Great for Team Projects, but Needs Modern Updates

  • October 15, 2025
  • Review provided by G2

What do you like best about the product?
good for tram project management, stable
What do you dislike about the product?
Its getting oldfashioned, needs more future
What problems is the product solving and how is that benefiting you?
Project management


    Gambling & Casinos

Management Tool, but Overwhelming for Beginners

  • October 15, 2025
  • Review provided by G2

What do you like best about the product?
It's easy to plan, track, and manage projects with this tool, and it offers clear visibility throughout the process.
What do you dislike about the product?
The interface feels overly complicated and cluttered, which can be overwhelming for those who are new to the software.
What problems is the product solving and how is that benefiting you?
Organises and tracks tasks, bugs, and project progress all in one place. Benefit's and helps improve team collaboration, accountability, and provides better visibility into project timelines.


    Khadar Basha S.

Great UI and Kanban Features, but Overwhelming with Many Issues

  • October 15, 2025
  • Review provided by G2

What do you like best about the product?
Jira has the best user interface and easy to understand the kanban dashboard, epics and issues created by business teams. The defects, user story are easily implemented in the issues.
What do you dislike about the product?
When there are a lot of issues it gets confused in the kanban dashboards
What problems is the product solving and how is that benefiting you?
Interaction with Business team , developers, testers got easier and we are working in a same platform.


    Information Technology and Services

Great Features and Integrations, but Steep Learning Curve

  • October 15, 2025
  • Review provided by G2

What do you like best about the product?
Very clean UI, tons of features, rich integration with other platforms.
What do you dislike about the product?
Configuring it optimally can have a steeper learning curve.
What problems is the product solving and how is that benefiting you?
We managed to keep an eye on different bugs and reported issues. Resolving those pushed notifications to our predefined channels of communication, making everyone aware of the changes.


    yash m.

JIRA: Sprint Deliverables

  • October 15, 2025
  • Review provided by G2

What do you like best about the product?
Many of the advantages of Jira that I can highlight come from my experience as part of an agile team. It enables the entire team to easily track user stories, epics, tasks, and backlogs. Additionally, features like team performance monitoring, project tracking, and sprint reports are especially valuable, as they greatly assist the team in managing business needs. Scrum master's with help of Jira can track each team members and help projects to meet deadlines and requirements
What do you dislike about the product?
While there are significant advantages, there is often a gap where these tools can become a headache for small teams, as they may lead to unnecessary tracking of simple tasks. Additionally, the costs can sometimes be a bit high compared to the value they offer for agile models. Furthermore, there is a learning curve at the beginning, especially when team members are new to the tool.
What problems is the product solving and how is that benefiting you?
As part of a large team where users handle multiple tasks and projects, Jira offers an easy and efficient way to track everything separately and clearly. We can organize stories, epics, and bugs within specific projects, and for each story, we can specify the description, note all updates, record completed work, and indicate how many story points are needed to finish a task. Jira also allows us to track requirements that need to be completed within a sprint. Additionally, we can integrate Jira with Confluence and Bitbucket, which enables multiple tools to work together and helps our projects and team operate simultaneously. In this way, Jira helps us save time and improves our team's efficiency.


    Farheen S.

Simplifies Team Tracking but Lags in UI

  • October 15, 2025
  • Review provided by G2

What do you like best about the product?
I like that Jira makes task tracking easy and keeps everything organized. It's simple to use and lets me see what's going on right away. I appreciate how it helps me see work that’s been done, what’s pending, and what’s in the 'to do' list. The initial setup was very easy and smooth.
What do you dislike about the product?
Jira is not real-time, so I have to refresh it again and again, and the UI is also not very good.
What problems is the product solving and how is that benefiting you?
Jira helps me track tasks, manage sprints, and keep our team organized. It makes it easy to see in-progress, done, and to-do tasks, assign work, and track issues and bugs resolved.


    Krishn Murari N.

The Smart Way to Track Bugs and Deliver Faster

  • October 15, 2025
  • Review provided by G2

What do you like best about the product?
Jira transforms confusion into clear organization, helping our whole team stay on the same page. It streamlines bug tracking and provides up-to-the-minute insight into how our projects are progressing. I really appreciate how flexible it is to customize and how easily it integrates with other tools.
What do you dislike about the product?
Jira offers a lot of powerful features, but it isn't always the most beginner-friendly tool. When working on large projects, it can sometimes feel a bit sluggish and overwhelming. Additionally, customizing workflows often requires more steps and clicks than I would prefer.
What problems is the product solving and how is that benefiting you?
Jira centralizes our bug tracking, project planning, and product management, making it much easier to keep everything organized in one place. By providing clear visibility into every issue, it helps prevent anything from being overlooked. Our team now collaborates more effectively, addresses bugs faster, and handles releases with greater efficiency than before.