Jira
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Easy Team Referrals for Ticket Management
What do you like best about the product?
Easy process to refer and include another team member for endorsing ticket management
What do you dislike about the product?
Could improve reporting easier download in form of excel to use data better
What problems is the product solving and how is that benefiting you?
Data download
Great for Task Management, but Setup Can Be Tricky for Personal Use
What do you like best about the product?
using for work and myself, very helpful with assigning tasks and managing work
What do you dislike about the product?
its not very easy to set up, especially if doing for yourself only
What problems is the product solving and how is that benefiting you?
for my qa tasks it helps me track bugs
Streamlines Sprint Tasks and Integrates Seamlessly with Atlassian Tools
What do you like best about the product?
This tool makes sprint tasks more manageable by providing all the necessary information in the description and ensuring the criteria are clearly aligned. It is user-friendly for both scrum masters and interns, allowing them to easily handle Jira workflows and integrate with Confluence and other Atlassian products.being able to add comments and keep track of what needs to be done what was done and align with git workflows, we use pretty much every day for updating what was achieved on that particular working day.
What do you dislike about the product?
One downside is that creating workflows requires some familiarity with the tool, so it can take a bit of expertise to get started. Additionally, while the separation of terms like epic, task, and story is helpful, it does require some getting used to and might benefit from a tutorial to help new users become familiar with these distinctions.
What problems is the product solving and how is that benefiting you?
segregation of sprint tasks and in general highlighting what the core goals are for a sprint and reduces context switching
Jira Makes Work Tracking and Planning Easy and Clear
What do you like best about the product?
I like best Jira because it help me track work easy. I can see what I do, what team do, and what pending. All task and bug in one place, no confusion. It also help me plan and finish work on time.
What do you dislike about the product?
I don’t like Jira sometimes because it slow and many clicks needed. Too much option confuse me. Also, small things take time to update. Sometimes hard to find exact task quickly.
What problems is the product solving and how is that benefiting you?
Jira help to keep all work, task, bug in one place. I can see what done, what pending, and what team working. Because of this, I can finish work on time and team work better together.
Jira Keeps Projects Organized and Easy to Track & Assign Tasks
What do you like best about the product?
I like how Jira keeps everything organized — tasks, deadlines, and team updates all in one place. It makes project tracking so much easier.
What do you dislike about the product?
Not find anything to change according to my role.
What problems is the product solving and how is that benefiting you?
Jira helps me track tasks, manage workflows, and keep team communication clear. It solves the problem of scattered updates and missed deadlines by giving full visibility into project progress and priorities.
Effective Ticketing Tool
What do you like best about the product?
Good ticketing tool, helps monitor the bug or a task raised
What do you dislike about the product?
I feel jira as a ticketing tool is really good nothing to dislike
What problems is the product solving and how is that benefiting you?
Bug Tracking
Jira: Great for Issue Tracking and Documentation
What do you like best about the product?
Jira is an excellent tool for tracking issues and bugs, and it is also useful for documentation.
What do you dislike about the product?
It can be a bit complex for new users, and I receive a lot of emails for minor updates, whether they're about bugs or documentation.
What problems is the product solving and how is that benefiting you?
Jira makes it easy to track tasks, bugs, and progress in one place. It helps me stay organized, communicate better with the team, and save time on follow-ups. Overall, it improves clarity and keeps the project on track.
Great for IT Innovation, Less So for Company-Wide Business Support
What do you like best about the product?
Really good for technological innovation and project management within the IT sector.
What do you dislike about the product?
This setup is less effective for business support functions when implemented company-wide.
What problems is the product solving and how is that benefiting you?
Jarvis, the Atlassian-based project management and work tracking system, has been implemented across the entire business at Exa Networks, a small, technologically innovative ISP. The platform has proven highly effective within the technical departments, enabling teams to manage both large and small-scale projects efficiently and supporting continuous innovation. However, feedback from business support services indicates that Jarvis is less suited to the needs of more administrative roles, where its functionality can feel overly complex or misaligned with day-to-day requirements. Despite this, the wider business has continued to adapt Jarvis to fit varying workflows, recognising its overall value in improving collaboration, visibility, and operational efficiency across the organisation.
Efficient Task Management in JIRA, but Can Be Overwhelming with Notifications
What do you like best about the product?
I like the structured and transparent approach that is provided in JIRA and its task management is really efficient to manage tasks. It allows me to track the progress of my tasks and monitor the deadlines and also allows me to collaborate with the team efficiently. So the customisable workflow is really amazing and it allows me to customise the workflow in the way I want to the dashboard is really helping me how to prioritise my daily task and stay organised so that I can ensure that timely completion of the projects.
What do you dislike about the product?
JIA is a powerful and highly customisable platform, but sometimes it makes me feel complex and overwhelming because while creating new work clause, it asked me lot of information and even when I enter the information sometimes it doesn’t allow me to edit those work close after getting those and sometimes, it also provides too much notifications or updates like tracking task that makes it bit cluttered and for example, when I assign a task to someone, then it gives me 2-3 notifications for the same activity that I have done on the and that makes me frustrated because of getting multiple notifications for the same change is really frustrating.
What problems is the product solving and how is that benefiting you?
JIRA helps me to manage my projects very efficiently as I have been assigned multiple task on JIRA, and I can check those tasks that are assigned to me directly on the dashboard and can track the progress very easily. I can also monitor analytics project timelines that allows me to assign and prioritise task based on their priorities.
Powerful Project Management with a Learning Curve
What do you like best about the product?
I like the new Jira AI features that suggest issue summaries and help write tickets faster, plus the improved dashboard customization and automation tools that make project tracking more efficient.
What do you dislike about the product?
I like the new Jira AI features that generate issue summaries and speed up ticket creation, along with the enhanced dashboard customization and automation tools that make project tracking more efficient.
What problems is the product solving and how is that benefiting you?
Jira is effective in streamlining task management, tracking progress, and organizing team workflows efficiently. By doing so, it helps keep projects on schedule, minimizes miscommunication, and greatly enhances collaboration within the team.
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