Jira
AtlassianReviews from AWS customer
0 AWS reviews
-
5 star0
-
4 star0
-
3 star0
-
2 star0
-
1 star0
External reviews
7,442 reviews
from
External reviews are not included in the AWS star rating for the product.
Effortless Project Organization and Seamless Integrations
What do you like best about the product?
Jira is great for keeping everything structured. I like how easy it is to link stories, bugs, test cases, and subtasks together. The boards give a clear picture of the sprint status, and filters make it simple to find exactly what I need. Integrations with other tools (like Bitbucket and test management plugins) also make my daily work smoother.
What do you dislike about the product?
Some parts of Jira can feel slow or a bit overwhelming, especially when there are too many workflows or custom fields in the project. The UI also takes time to get used to for new users. But once you understand it, it becomes much easier.
What problems is the product solving and how is that benefiting you?
Jira helps my team stay organized, especially when dealing with multiple tickets, sprints, and releases. It keeps development and QA aligned so nothing gets missed. For me as a tester, it’s useful for tracking the full lifecycle of a ticket from creation to testing to closure.
Powerful Project Organizer with Extensive Customization
What do you like best about the product?
Great project organizer with our developers and internal colleagues. There are layers and layers of features and customizations.
What do you dislike about the product?
It can become too disorganized or require too much of drilling into a case to find the necessary information.
What problems is the product solving and how is that benefiting you?
Project management and logbook of progress, bug tracking and reporting.
Streamlining developments.
Streamlining developments.
Excellent Issue Tracking and Resolution
What do you like best about the product?
Issue tracking and resolution. I can't tell you how many times I've gone back to a closed ticket to understand the existing (recurring) issue.
What do you dislike about the product?
Workflow doesn't easily fit into the existing options.
What problems is the product solving and how is that benefiting you?
A single point of focus for development, project mgmt, and bug fixes. I can Link from Jira to Confluence, Alation, code for GCP, and the original customer request. So that in 1 year, when I've been promoted elsewhere the next person can pick up all the necessary context, documentation, and history.
Flexible and Customizable for Growing Companies
What do you like best about the product?
Exceptionally flexible and customizable, it adapts as your company grows and scales seamlessly
What do you dislike about the product?
Part of the legacy is a bit complex and makes it difficult to adopt (although they launched new project types).
The plugins can be a bit tricky to maintain, I would increase the requirements of the marketplace.
The plugins can be a bit tricky to maintain, I would increase the requirements of the marketplace.
What problems is the product solving and how is that benefiting you?
Manage teams, projects, backlogs, timelines. Having a tool that adapts to your teams and not the opposite.
Effortless Task Management and Collaboration with Jira
What do you like best about the product?
Jira is helpful in managing and assigning task to each team members. Also it have features like status, comment, tags, etc
What do you dislike about the product?
Anyone can assign you jira ticket and can mentioned you in comment. This is sometime problematic when you have lot of work to do.
What problems is the product solving and how is that benefiting you?
It is helping me and my team in managing tasks assignment to each team member and track the progress
Perfect Solution for Ticketing Needs
What do you like best about the product?
ITS FOR TICKETING Purpose,Learning curve as there is always something new i learn everytime
What do you dislike about the product?
slow with large projects having large backlogs, slowing down the entire UI
What problems is the product solving and how is that benefiting you?
convenient for bug tracking and all HR tickets
The Best Platform for Project Management
What do you like best about the product?
its the best platform to run projects you have all in 1 place, tools manageme interactions feedback etc
What do you dislike about the product?
nothing to dislike is very interactive and easy to use
What problems is the product solving and how is that benefiting you?
solving the day to day operation and interaction across teams
Excellent Agile Management with Customizable Workflows and Real-Time Visibility
What do you like best about the product?
This tool is excellent for agile project management, offering a highly customizable workflow that adapts to various team needs. Its strong issue tracking capabilities make it easy to stay on top of tasks, while the straightforward implementation process ensures a smooth start. Real-time visibility into project progress is a major advantage, and the integration with many other tools further enhances its usefulness.
What do you dislike about the product?
The software feels overly complex, and I have noticed that its performance can sometimes slow down. Additionally, the pricing and licensing options tend to be expensive. I also find that completing simple actions often requires too many clicks.
What problems is the product solving and how is that benefiting you?
Centralized work tracking offers clear visibility into all ongoing tasks and clarifies who is responsible for each one. This leads to better planning and prioritization, allowing us to focus on the right tasks at the right time. Communication is also improved, ensuring everyone remains aligned throughout the process. Additionally, end-to-end traceability makes it easy to monitor project timelines and track progress.
Outstanding Experience from Start to Finish
What do you like best about the product?
I have been using Jira for the past year, and what I appreciate most is its tracking capability. We rely on it for managing tech-related issues, and whenever any team creates a Jira ticket, it becomes very easy to track and resolve the issue quickly. Anyone can update the ticket through other software as well, which adds to its convenience. Jira is also beginner-friendly and very easy to use, from creating a ticket to assigning it. Overall, it is a wonderful software. Thank you, team Jira.
What do you dislike about the product?
I haven't found anything wrong with it so far. It has been helpful in completing my tasks and resolving issues, which is important both for me and my team. I have no negative thoughts about it.
What problems is the product solving and how is that benefiting you?
My team and I use Jira to manage technical issues, and it also helps other teams track them easily, ensuring that we never miss any customer experience problems. It saves us a lot of time, as we can create and assign an issue to the relevant team or member in just 10 seconds. For technical issues, Jira is always our first and only choice.
Keeps Teams Aligned and Progress Visible Effortlessly
What do you like best about the product?
It is very flexible. Once the workflows and boards are set up, it becomes very easy to use day-to-day. I open it constantly, and it quickly tells me what I need to work on and what’s blocked. It also integrates well with most tools we use (GitHub, Jenkins, etc.), so there’s less manual tracking and more automation. The huge range of features means you can manage everything. sprints, releases, test cycles all in one place, which really simplifies teamwork.
What do you dislike about the product?
For me, the main drawback of Jira is that it takes time to set up. Configuring workflows, fields, permissions, and dashboards can become quite complex, and if things aren’t set up properly, the tool can feel cumbersome rather than useful. While customer support is adequate, it isn’t particularly responsive when you need urgent assistance. Additionally, because Jira offers such a wide range of features, I often find myself spending more time navigating through menus than actually updating my tasks.
What problems is the product solving and how is that benefiting you?
Jira addresses one of the main challenges in software projects by keeping everyone on the same page. Previously, updates were spread out over emails, phone calls, and chat messages, making it hard to track progress. With Jira, I can clearly see what’s planned, what’s currently being worked on, what’s blocked, and who might need assistance. This clarity eliminates a lot of the guesswork.
showing 661 - 670