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Jira

Atlassian

Reviews from AWS customer

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External reviews

6,967 reviews
from

External reviews are not included in the AWS star rating for the product.

    Education Management

Good for task tracking, light for portfolio management

  • August 08, 2016
  • Review provided by G2

What do you like best about the product?
Ease to setup and create a project, to have it started , attribute and to followup on the tasks.
Really easy also to setup the screen as you want and with the embedded macros.
What do you dislike about the product?
There is a lot of cool add on however, the pricing model can get quite expensive .

In case you change something or update something, emails can be send, but this feature can become a real spam.

Finally if you manage several projects on the same time, the portfolio solution is a bit light to me and it's not so user friendly especially if not all projects are "scrum" like but a mix of "scrum + kanban". Unfortunatlly to solve that you have to get and add...
What problems is the product solving and how is that benefiting you?
We managed to quickly implement our projects up and running, however to extend to every user will maybe not take place.
Recommendations to others considering the product:
Great to use within small team (less than 10) in order to have a clear view of projects and the related tasks as it's really flexible and easy to administrate.

    Consumer Electronics

Trill user to Jira

  • August 05, 2016
  • Review provided by G2

What do you like best about the product?
Jira is really great at notifying you with emails on updates.
What do you dislike about the product?
As great as the notifications are I wish that there were better ways to notify users of changes made. My inbox is constantly full with Jira emails.
What problems is the product solving and how is that benefiting you?
Project Management is our primary use for Jira.
Recommendations to others considering the product:
I wish the interface was styled a little bit better. Trello is really nice.

    Carman O.

JIRA

  • August 02, 2016
  • Review provided by G2

What do you like best about the product?
You create the process and JIRA workflows implemented them. Plug ins are available to enhance your JIRA instance. Its cheaper than its closest competitors
What do you dislike about the product?
Updates sometimes are difficult to install.
What problems is the product solving and how is that benefiting you?
It enhances our SDLC and adds controls we could have using different tools

    Farming

Project powerhouse

  • August 01, 2016
  • Review provided by G2

What do you like best about the product?
We use Jira to manage all software development initiatives using scrum, as well as other IT, analytics, client service, and marketing projects.
What do you dislike about the product?
would help if had portfolio management built in without a plugin.
What problems is the product solving and how is that benefiting you?
managing projects
Recommendations to others considering the product:
It's a good product, give it a try to PM needs.

    Jessica C.

A Great Tech Tool

  • July 27, 2016
  • Review provided by G2

What do you like best about the product?
JIRA is a great way to aggregate tickets and problems within a tech environment and communicate with those working on them.
What do you dislike about the product?
JIRA has a bit of a learning curve to it. It's not the easiest tool to jump in and use, however, for the most part it is an easy, efficient tool to use for technical purposes and it does a lot of good things.
What problems is the product solving and how is that benefiting you?
JIRA is used to submit problem tickets to our technical team in order to solve website related problems and issues. JIRA is able to help us communicate with our technical team and fix issues quickly.
Recommendations to others considering the product:
I would highly recommend JIRA as a ticket tracking tool, becuase it's a great way to keep problems organized and to communicate with team members working on issues.

    Health, Wellness and Fitness

JIRA is a grewat tool used for in-depth, high issue and bug tracking

  • July 27, 2016
  • Review provided by G2

What do you like best about the product?
JIRA Software can track and help with project management and other high level issues.
What do you dislike about the product?
It can be complicated to use and sharing the data and information with other team members can be tricky.
What problems is the product solving and how is that benefiting you?
With JIRA, we are able to see what bugs are currently in the works and which ones we need to still work on.

    Media Production

Multiple projects, integration good

  • July 27, 2016
  • Review provided by G2

What do you like best about the product?
Easy to customize and manage product dev boards.
What do you dislike about the product?
Not as easy to set up without help from someone who specifically has spent considerable time within the product.
What problems is the product solving and how is that benefiting you?
Product dev shop, ticket efficiency in tracking issues and open tickets and prioritizing builds.

    Wes V.

Solid groupware tool for managing work requests!

  • July 27, 2016
  • Review provided by G2

What do you like best about the product?
I like the E-mail integration and search/filtering options
What do you dislike about the product?
lack of formatting option in the comments
What problems is the product solving and how is that benefiting you?
centralized online work request repository
Recommendations to others considering the product:
na

    Computer Hardware

JIRA is an excellent tool!!

  • July 27, 2016
  • Review provided by G2

What do you like best about the product?
It is very easy to track bugs, assign them to developers as well as follow up using the details.
What do you dislike about the product?
Multiple columns for filling in details regarding bugs. Easy to get distracted with multiple fields and duplicating information in a JIRA ticket or a bug report.
What problems is the product solving and how is that benefiting you?
raising bugs to developers after testing, automation with JIRA is easy and useful.
Recommendations to others considering the product:
Great tool for bug tracking and report generation

    Parker R.

Good for sprints and issue management

  • July 26, 2016
  • Review provided by G2

What do you like best about the product?
* Sprint planning with Agile board to track "To Do", "In Progress", and "Done"
* My profile shows me all my open issues or things assigned to me
* Rollbar integration (with Rollblame) which will automatically create a ticket and assign it to me.
What do you dislike about the product?
* It's very complex. Sprint management requires a lot of knowledge
* UI at times feels cluttered and overwhelming.
* Random survey prompts feel invasive/unnecessary
What problems is the product solving and how is that benefiting you?
* Bug tracking => Higher visibility into bugs
* Sprint planning => Ability to be in sync with other team members on issues we've created
Recommendations to others considering the product:
It'll feel massive at first and a bit intimidating but once you find your workflow, it's not terrible and you can be productive.

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