Jira
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eCommerce Coordinator email blast request platform.
What do you like best about the product?
What I like best about Jira is that if in the middle of a project there is an update I can easily communicate that to our third party vendor without taking up too much time. For instance after we submit for an email blast to be created our design team came back and wanted something changed last minute. All I had to do was go into Jira, remove the old graphic upload the new updated version and make the comment in the comments section. Its a lot easier than trying to call the person and deal with the chit chat before getting down to business. And all its easier than email because when you send the email you're not entirely sure when they will see the email. Whereas with Jira you know they are in there working on your request already so they will see it a lot quicker.
What do you dislike about the product?
I'm not sure what the cause of the issue is but in the past I have had issues with the functionality of the JIRA. For instance I would go to make a email blast request in JIRA and I would click on the create button and it would open the dialogue box where I fill in all the fields for my request. I would reach out to our point of contact and they would say I have to right click the create button if I was having trouble. It would normally work but not all the time. If I had to right click the create button the system just seemed to run slower if that was the case.
What problems is the product solving and how is that benefiting you?
I would say JIRA is helping solve Communication and time management. Projects that include several people are very hard to manage. Usually we would experience a lot of bottle necks in our process because people would not see emails and because they wouldn't realize a deadline and let a project fall by the way side. Because Jira can involve everyone at the same time and keep everyone update to with the status of the project we are able to communicate better as well as manage time. For instance if I see that someone is still working on their piece I can start queuing up my part with another coworkers info that has already been provided in Jira instead of having to wait on the middle man.
Recommendations to others considering the product:
My recommendation to other considering JIRA would be to make sure you discuss with your team before hand what the implementation of JIRA will be and set expectations in terms of interaction. We have issues with people not executing projects properly even though the expectation of the project are drawn out clearly in JIRA. Such as we set a launch date and call it out in two different place on the ticket in JIRA and they still get the launch date wrong. Or we have had issues with people still not using the correct graphic. The issue may start after they download out of JIRA. But you will want to set expectations.
Keeps me up to date on bugs, fixes and what our DEVs are up to.
What do you like best about the product?
As I am not a dev, I am using it more in a monitoring role. I love being able to check in on any bugs and fixes in the works at any time.
What do you dislike about the product?
Not being a dev, some things are a bit over my head on how a system like this works and the verbiage. But that is understandable.
What problems is the product solving and how is that benefiting you?
Working at reducing client churn. This system allows me to keep an eye on any feature issues and relay status to these high risk clients.
Great solution for our Marketing Team
What do you like best about the product?
It's easy to adjust where you are in your sprint and see what tasks you have left to complete in order to be on schedule with the burndown. It's great to be able to add comments and files to initiatives so everything is in one place.
What do you dislike about the product?
It's easy to be in the wrong project so you have to make sure you are looking at the right dashboard when you log in. The interface is a bit cold and could be modernized. It takes a long time to get everything set up but once it is in there its easy to maneuver.
What problems is the product solving and how is that benefiting you?
We use it for our marketing sprints which is unique and not typical for marketing teams but we have a lot of work that we put out that is tangible and requires a lot of help from different teammembers so it's nice having it all in one location. It also makes it easy to accurately prioritize which tasks are the most valuable to complete first, often something that is not done for marketing teams.
Recommendations to others considering the product:
You would need someone who is familiar with scrum to set up the dashboard correctly otherwise it would be a bit confusing for a beginner. There is a lot of settings and configurations that you can play with so it can be a really advanced tool for experts admins.
One of the best project management software JIRA
What do you like best about the product?
The best part about using JIRA is it supports usage of agile boards and kanban. We can expect the high quality reports and is very easy to use. The features like customization of work flows, screens, importing issues from git hub are very impressive. One of the best thing about JIRA is its very own JQL tool to write queries. This is very easy to use and is very helpful
What do you dislike about the product?
It is costly. This is one of my biggest dislikes about JIRA. I know that we need big bucks for the best software. For a person to understand JIRA initially is troublesome because of the multiple options and keys in the tool. Being on a cloud platform we often times find the software working slow. It takes time to understand the software
What problems is the product solving and how is that benefiting you?
we maintain our bug tracking and project management using JIRA. Integrating it with other software is helping a lot. JIRA helps in managing multiple projects under one roof which is very helpful for the team
Recommendations to others considering the product:
It is very helpful for bug tracking and project management. The integration of Github is something that is very appreciable. One of the best project management tools available in the market, and I recommend it because it is worth the money we spend
JIRA Review
What do you like best about the product?
Allows complex tasks to be broken down into smaller parts, maintaining responsibility for completion through all steps of the process.
What do you dislike about the product?
Sends a lot of email notifications (can probably be configured, I haven't really dug into it yet).
What problems is the product solving and how is that benefiting you?
Collaborating as a medium sized (~20 people) team to develop a software product.
Finely Tuned Project Development Program
What do you like best about the product?
I love many things about JIRA! Mostly the ability to quickly and easily leave notes and attachments, assign the case to someone other than yourself, and to adjust the priority on cases. You can set priorities as well as degree of importance. For example: Critical & Hot Fix requested.
I love how you can create 'Epic' JIRA cases so that a main case contains links to several other cases that relate to one another.
I love how you can create 'Epic' JIRA cases so that a main case contains links to several other cases that relate to one another.
What do you dislike about the product?
Sometimes it is hard to use the search feature to find a case that you are looking for particularly if you have many cases that contain the same key words. Searching by Project makes things easier but even still, sometimes the project is unknown as well. Additional search features would be nice! Date ranges, Reporter. Once you perform a search you can sort by date or reporter or status even, but being able to narrow it down in advance would be ideal.
What problems is the product solving and how is that benefiting you?
Reporting system bugs, testing and tracking them.
Project Management across departments and office locations. We have offices all over the world with developers in the US and in Europe that all work together. Timezones and work hours made it difficult to communicate and get things done. Tracking our efforts, successes and failures. Jira was the answer.
Project Management across departments and office locations. We have offices all over the world with developers in the US and in Europe that all work together. Timezones and work hours made it difficult to communicate and get things done. Tracking our efforts, successes and failures. Jira was the answer.
Recommendations to others considering the product:
I am not too familiar with the pricing but if i remember correctly, you pay per user license. Consider your team size and how many of them will actually need to be in JIRA. Not everyone in your company will need a JIRA login. Have some people filter bug reporting through managers first.
Most Robust and Easy to Use Project Management Tool!
What do you like best about the product?
The best thing about JIRA is the ease of use. The basic day to day features are so intuitive and easy that it can deployed company wide with minimal training and resistance. we had it deployed and being used by most departments within weeks.
What do you dislike about the product?
They have added a lot of features and UI changes over the years and while overall it's better, the application is quickly becoming much harder to use. They are trying to be too much for too many people and risk loosing what makes them great.
What problems is the product solving and how is that benefiting you?
Has centralized our requirements gathering in one place and made the project management process much easier. It has also helped improve project visibility across the company.
Recommendations to others considering the product:
Really great project management system that can be as simple or as sophisticated as you need it to be.
Intuitive, user and project friendly
What do you like best about the product?
JIRA is very easy to use, very intuitive, and user friendly! For agile projects, the kanban is very useful and you can drag and drop the defect to change his state. I work 10 times faster with Jira. The dashboard can give an great view of her different projects.
What do you dislike about the product?
Nothing negative to say about Jira. Maybe the mobile version which is not on point for me
What problems is the product solving and how is that benefiting you?
-Testing is faster
-easier to have a project overview
-easier to have a project overview
JIRA is Atlassian's worst "greatest hit"
What do you like best about the product?
-It is relatively fast and light-weight on the front-end, and the learning curve as a regular user is very tolerable.
-Handles attachments of all kinds very easily.
-Flexible and reorganizable on the fly.
-Handles attachments of all kinds very easily.
-Flexible and reorganizable on the fly.
What do you dislike about the product?
All too many things:
-Very hard to control project spaces and team areas as a project admin
-Overly difficult to on-board team members
-Overly stringent security criteria that you have no control over
-Very poor product support from Atlassian
-Poor text editing option and no hypertext allowed
-Very hard to control project spaces and team areas as a project admin
-Overly difficult to on-board team members
-Overly stringent security criteria that you have no control over
-Very poor product support from Atlassian
-Poor text editing option and no hypertext allowed
What problems is the product solving and how is that benefiting you?
-Application development lifecycle management
-Defect management for agile implementations
-Large, multi-year solution stack delivery across multiple developments forks and exhaustive iterations
-Defect management for agile implementations
-Large, multi-year solution stack delivery across multiple developments forks and exhaustive iterations
Recommendations to others considering the product:
Reintroduce hypertext markup in user fields or anything similar based on a common syntax.
Absolutely love it!
What do you like best about the product?
Makes agile development so easy. Bug tracking, sprint mapping is fun with this software.
What do you dislike about the product?
There's nothing in particular so far that I've disliked
What problems is the product solving and how is that benefiting you?
Ours is an Agile-based development team; and we use this software to track bugs; plan sprints, etc.
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