Jira
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Works well for development, not analytics
What do you like best about the product?
JIRA provides an excellent framework for the entire team to view the projects each other is working on. In our small company, this transparency really helps to aid discussion.
What do you dislike about the product?
While estimating the size of a project is beneficial, the Agile framework works better for projects that don't evolve while you are working on them. Analytics is an area where this is very prone to happen. Because of this, my boss and I use JIRA for projects that effect production only and leave our other projects to be internally tracked.
What problems is the product solving and how is that benefiting you?
Using JIRA as a project management tool under the Agile methodology helps to promote transparency and discussion. With team members aware of what each other is doing, issues can be pointed out and addressed before they happen. In addition, having tracked projects allows you to look up past tickets to remember the work that you did.
Very Helpful
What do you like best about the product?
I like that it's an efficient way to communicate needs / tasks / assignments with various departments. It also has an extremely easy workflow selection.
What do you dislike about the product?
I wish it had more robust capabilities with regard to scheduling, resourcing, etc.
What problems is the product solving and how is that benefiting you?
Web development. It's just been great for knocking out tasks easily.
JIRA Development & PPM
What do you like best about the product?
Highly configurable, includes all the "bells and whistles", continual improvements, integrations.
What do you dislike about the product?
It's so configurable, getting started can be daunting.
What problems is the product solving and how is that benefiting you?
Project management for separate orgs working together on same initiatives.
Recommendations to others considering the product:
Very good for software development and some project management. Not as well suited for Help Desk/ticketing, unless something has changed in the last few years.
Great for issue tracking
What do you like best about the product?
lots of features and plugins
custom fields, custom values
plugins with gerrit auto link our commits to the jiras they address
custom fields, custom values
plugins with gerrit auto link our commits to the jiras they address
What do you dislike about the product?
with some of the custom fields and values cannot get them to be included in the emails notifications unless you edit jira code
What problems is the product solving and how is that benefiting you?
issue tracking
project management, scrum, agile
very good for what we use it for
project management, scrum, agile
very good for what we use it for
Recommendations to others considering the product:
do it, nothing much better in the business
nice to be able to personally customize your home screen with queries that you use the most
nice to be able to share your issues queries with others
nice to be able to personally customize your home screen with queries that you use the most
nice to be able to share your issues queries with others
Overall pretty good - just not the prettiest tool
What do you like best about the product?
I like that there are a lot of options to mark tickets as complete, done, cancelled etc... It makes it easy to see the status of the ticket. I also like that it shows you your open tickets all in one place so you can easily track your progress.
What do you dislike about the product?
I wish there was some sort of calendar view or a way to prioritize the products on a list more clearly. I also don't really like the overall look/feel it's very technical looking and not the most intuitive.
What problems is the product solving and how is that benefiting you?
It organizes tasks for our team. I think our team benefits from having all our information in one location for a project.
Recommendations to others considering the product:
I would probably go for this product for dev teams but not for designers.
Used for Sprint management and defect tracking with the organization
What do you like best about the product?
Manages Sprints from start to end and provides graphs showing progress.
What do you dislike about the product?
I would like to see a story point voting capability built in to the product.
What problems is the product solving and how is that benefiting you?
Enables us to run Sprints with remote users. We've realized the benefits of Agile Development.
Jira - a very practical issue tracker and agile project management tool
What do you like best about the product?
Jira is very customizable. Although I haven't customized much, I have seen how much the software offers in terms of customizing the fields, layout, life-cycles, etc.
I primarily use Jira for story and bug tracking and managing Scrum sprints. The burndown charts, reports, and search tools are very good.
I primarily use Jira for story and bug tracking and managing Scrum sprints. The burndown charts, reports, and search tools are very good.
What do you dislike about the product?
One thing I have found that is lacking is the ability to associate stories/issues with one or more actual software releases. The Version mechanism, which is what Jira proposes for this purpose, is lacking. Primarily, I'd like to be able to find all issues that have been closed/resolved since our last release.
What problems is the product solving and how is that benefiting you?
Issue tracking and project management.
Pretty good organization tool for coordinating dev teams
What do you like best about the product?
It is highly integrated with other Atlassian products which lets you reference Jira tickets with ease.
What do you dislike about the product?
Some of the UI features in the older versions weren't that advanced and increase overhead. My company hasn't upgrade their version so I'm judging a slightly older one.
What problems is the product solving and how is that benefiting you?
Keeping track of development work.
Recommendations to others considering the product:
It's not bad, but I've used TFS and it seems like the features are not as powerful in JIRA.
JIRA for Development team
What do you like best about the product?
I think it is a great place for our development team to keep track of the cases they are dealing with. It is very easy to submit a new case for their review.
What do you dislike about the product?
I haven't found a really good way to keep track of the progress. It could use some better notifications and workflows to help keep everyone one informed of the progress of each case, especially if you are the one who originally logged it.
What problems is the product solving and how is that benefiting you?
We use this for our development team to track bugs and establish products plans.
Recommendations to others considering the product:
I think it is a great product for its intended purpose. As always, there are additional features that would be great to have but I am sure they will continue to improve on its capabilities.
Robust project management tool for larger teams
What do you like best about the product?
Jira allows for all types of PM types whether it be waterfall, scrum, or kanban. It will take some training, but you can create tracking boards that easily allow for visualization of ticket statuses. The configurability of boards can be built for a bias towards projects, releases, or users. The backlog allows you to setup multiple sprints, categorize by epics and releases, and filter by them. You can track how sprints are doing, estimations, and custom fields/values. You can easily see things that are blocked, receive notifications, and run detailed reports.
Integration with other Atlassian products such as Jira and HipChat seal the deal. You can write specifications in Confluence and link them to Jira tickets and have them link both ways.
Integration with other Atlassian products such as Jira and HipChat seal the deal. You can write specifications in Confluence and link them to Jira tickets and have them link both ways.
What do you dislike about the product?
Sorting sprints and backlogs by users assigned is an obvious miss.
It is very difficult to manage dependencies. While everything else in this product is verbose in its capabilities, the dependency visualization is absent and you have to view each ticket's details to be able to see them.
There is a big learning curve and administrators will need full-on training.
It is very difficult to manage dependencies. While everything else in this product is verbose in its capabilities, the dependency visualization is absent and you have to view each ticket's details to be able to see them.
There is a big learning curve and administrators will need full-on training.
What problems is the product solving and how is that benefiting you?
Large team project management tracking. Benefits include integration with other Atlassian tools that were not apparent in the beginning.
Recommendations to others considering the product:
Ask for a free trial and get as much training as you can. You won't realize the full benefits until you fully understand the tool.
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