Jira
AtlassianReviews from AWS customer
0 AWS reviews
-
5 star0
-
4 star0
-
3 star0
-
2 star0
-
1 star0
External reviews
6,967 reviews
from
External reviews are not included in the AWS star rating for the product.
My experience with JIRA - Operations Perspective
What do you like best about the product?
I like that I can toggle over "Issues" and choose whether to see issues specifically assigned to me or not.
I like that I can see recent issues assigned to me or I can search all issues in general to find a specific ticket.
I like that I can see other people's comments on tickets whenever I click on a ticket.
I like that Jira separates tickets into boards by different projects, which allows for nice organization and cohesiveness.
I like that I can see recent issues assigned to me or I can search all issues in general to find a specific ticket.
I like that I can see other people's comments on tickets whenever I click on a ticket.
I like that Jira separates tickets into boards by different projects, which allows for nice organization and cohesiveness.
What do you dislike about the product?
I don't like that I have to move Jira tickets to each column in order to close a ticket or mark it as done.
I don't like that I need an Admin's help to reopen a ticket if I've marked it closed too soon or if I need to move a ticket back into a different board. This process seems cumbersome and time-consuming.
I don't like that I need an Admin's help to reopen a ticket if I've marked it closed too soon or if I need to move a ticket back into a different board. This process seems cumbersome and time-consuming.
What problems is the product solving and how is that benefiting you?
We're trying to make our Candidate Tracking process better in Jira. We recently switched over to Agile HR, but we're continuing to use Jira's ticketing process as we adjust.
Recommendations to others considering the product:
Since I only use JIRA for operations/administrative purposes, my experience with it is more elementary. However, I have found that the UI/UX is pretty solid. Overall, I would recommend JIRA to others in the IT/Tech community.
Agile project life cycle management application
What do you like best about the product?
Segregation of issues based on project scope and priority.
Roles and permission management for access restriction.
Ticketing system in zendesk for issues reporting and tracking integration with JIRA.
Collaborative environment with history of task updates and commits.
I have done setup of JIRA instance for my company very easily with the support of atlassian JIRA.
Roles and permission management for access restriction.
Ticketing system in zendesk for issues reporting and tracking integration with JIRA.
Collaborative environment with history of task updates and commits.
I have done setup of JIRA instance for my company very easily with the support of atlassian JIRA.
What do you dislike about the product?
I faced few issues with cache indexing twice, as a result I lost projects and user data after doing reindexing.
Its not an open source.
initially issues creation fails due to 'IllegalStateException'
Its not an open source.
initially issues creation fails due to 'IllegalStateException'
What problems is the product solving and how is that benefiting you?
I worked for L1 and L2 on Zendesk for one of the client on sakai with JIRA agile management for issues created.
We used to have a continuous monitoring on issues from JIRA to zendesk and update status on JIRA based on resolution.
I have provided instructions on basic authentication system for my team for connecting with jira rest web services.
We used to have a continuous monitoring on issues from JIRA to zendesk and update status on JIRA based on resolution.
I have provided instructions on basic authentication system for my team for connecting with jira rest web services.
Recommendations to others considering the product:
I recommend admins for project and users management which is based on roles and permissions.
Can follow agile process for the issues created on boards.
Multiple projects with huge user base can be easily manageable.
Can follow agile process for the issues created on boards.
Multiple projects with huge user base can be easily manageable.
My JIRA Experience
What do you like best about the product?
Issues which we can create on JIRA and the way it's listed is great. It has very clean UI and any work can be tracked efficiently
What do you dislike about the product?
There is nothing to dislike JIRA just it can be made offline which can increase it's efficiency
What problems is the product solving and how is that benefiting you?
I am a opensource developer and trying to motivate people to go open source
Recommendations to others considering the product:
Great Product
Very good Issue tracking tool
What do you like best about the product?
User dashboard with important information
Custom Filters
Multiple Projects support
Project activity stream to know what's going on in the project
Agile support
Kanban and Scrum boards
Structure Boards
Custom fields
Market place for third party plugins
JQL for advanced search purpose
Filetr subscription
Good UI
API's to consume and post data
Custom Filters
Multiple Projects support
Project activity stream to know what's going on in the project
Agile support
Kanban and Scrum boards
Structure Boards
Custom fields
Market place for third party plugins
JQL for advanced search purpose
Filetr subscription
Good UI
API's to consume and post data
What do you dislike about the product?
It's very sad that JIRA doesn't have a mobile app.
Mobile site also not so great, lot more need to be improved
Mobile site also not so great, lot more need to be improved
What problems is the product solving and how is that benefiting you?
I use JIRA software as part of Liferay community.
I usually raises issues and feature requests in the Liferay community JIRA i.e issues.liferay.com
I usually raises issues and feature requests in the Liferay community JIRA i.e issues.liferay.com
Recommendations to others considering the product:
It's the best issue tracking tool available in the market.
It's used by lot of open source projects so you should really consider it.
It's used by lot of open source projects so you should really consider it.
User and Project management system
What do you like best about the product?
Support for different boards like Agile Board, Scrum Board, and Kanban Board.
User management is really good with the given permission checker system using REST web services calls.
Defined its own query language known as JQL, using which I can fetch data based on my specific requirements like specific issues with assigned and reported criteria for a project.
Authentication access model is based on Basic Authentication model, Session-based model, and OAuth model.
User management is really good with the given permission checker system using REST web services calls.
Defined its own query language known as JQL, using which I can fetch data based on my specific requirements like specific issues with assigned and reported criteria for a project.
Authentication access model is based on Basic Authentication model, Session-based model, and OAuth model.
What do you dislike about the product?
The issue level retrospective is missing. If there is any resolution approach, it would be a talking point for the Scrum Master for the next sprint or release.
What problems is the product solving and how is that benefiting you?
Implementing retrospective at in-sprint level, sprint level, and project level.
Supporting resolution approach through our Android mobile app which is not yet live.
Taking confidence on a task item or issue based on users' concern for quick response or support from the concerned person.
JIRA has HipChat, but we are planning to get a collaborative environment with external collaborative environment integration.
Supporting resolution approach through our Android mobile app which is not yet live.
Taking confidence on a task item or issue based on users' concern for quick response or support from the concerned person.
JIRA has HipChat, but we are planning to get a collaborative environment with external collaborative environment integration.
Recommendations to others considering the product:
Everything was provided in a generic manner to the maximum extent and can be customized based on user requirements.
Creating sprints and releases is very easy within a project; we can have specific statuses and flows for the issues created.
We can create and save filters for specific criteria, eliminating the need to search with the same set of criteria repeatedly.
Provides a workflow management system for a project.
Creating sprints and releases is very easy within a project; we can have specific statuses and flows for the issues created.
We can create and save filters for specific criteria, eliminating the need to search with the same set of criteria repeatedly.
Provides a workflow management system for a project.
great project management tool
What do you like best about the product?
Flexibility like setting up projects, custom workflow for each project. Helps to effectively track the issues and manage. I really like the search, also the JQL option. Overall the UI is simple and easy to use. It integrates well with third party apps. Lots of addons available in the marketplace. Easy to create personal dashboard.
What do you dislike about the product?
At my workplace, JIRA is in private space, at times it gets really slow.
What problems is the product solving and how is that benefiting you?
JIRA is used as a ticket system - to create and track tickets. Categorize tickets for analysis. Log time. Collect data out of this to figure project planning.
Recommendations to others considering the product:
Use it. This is a great tool for enterprise which have lot of projects and tasks to the completed and needs effective management. JIRA is the tool to achieve the goals.
Customizable, Great Tracking
What do you like best about the product?
I like how easy it is to customize the interface and the flow for your tasks and issues. I like that it is very clear how to go about doing something that you want to do, whatever it is. JIRA has so many different modules, as well, that allow you to do any number of things from task assignment to time tracking and more.
What do you dislike about the product?
It's pretty ugly. That's not a huge deal, but compared to some of the other products that are on the market, it could be an important point of difference. It also limits a lot of functions to administrative users that might not be terrible to be given to others. It's a somewhat opaque system so you often just have to trust it.
What problems is the product solving and how is that benefiting you?
Tracking multiple requests from multiple clients that are all coming in and all due at once. We can tell who's working on what, and when it's likely to be finished or updated.
Recommendations to others considering the product:
Test it out. If you don't like something, you can usually change it, which is the great thing about the platform. There are some idiosyncracies in interface, etc. but you can play around and figure them out pretty fast.
Best Agile Issue Tracking Tool
What do you like best about the product?
Easy UI
Multiple projects support
Free for open source(very good gesture)
Custom labels
Integration with source repositories like SVN, git
Kanban board
User dashboard which will summaries everything
Search filters and JQL queries
Activity stream
Rest API Support
Agile support
Multiple projects support
Free for open source(very good gesture)
Custom labels
Integration with source repositories like SVN, git
Kanban board
User dashboard which will summaries everything
Search filters and JQL queries
Activity stream
Rest API Support
Agile support
What do you dislike about the product?
I can't digest the fact that it doesn't have official mobile app.
Third party apps are not at all useful.
Third party apps are not at all useful.
What problems is the product solving and how is that benefiting you?
I am part of Sakai community where we uses jira to manage the sakai project management software.
It's completely full filling all our needs.
It's completely full filling all our needs.
Recommendations to others considering the product:
It's the best tool if you are looking for software which supports issue management.
It's good for project management also but not ideal for large scale teams.
It's good for project management also but not ideal for large scale teams.
Most vital bug logging/tracking software available
What do you like best about the product?
Very efficient and user-friendly. Has the ability to track hours, connect related issues, manage projects, all very smoothly.
What do you dislike about the product?
Perhaps a little too bloated with features. Sometimes things take multiple clicks to get where you want.
What problems is the product solving and how is that benefiting you?
Fixing bugs mainly. The benefits are swiftly tracking work done and viewing all work in the queue to be done.
One of the best tools to develop software.
What do you like best about the product?
when they introduced jira 7, they made an awesome improvement, they separated business from software developent.
now you can work with different kind of projects.
really recomment the ScriptRunner plugin.
now you can work with different kind of projects.
really recomment the ScriptRunner plugin.
What do you dislike about the product?
In my opinion I don't have anything to dislike
What problems is the product solving and how is that benefiting you?
I work at Itaipu Dam, I implement workflows with validations, post-funtions, listeners and also plugins.
showing 6,911 - 6,920